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MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from281901 Customer Reviews

  • Feefo member since
  • 27/04/2010

  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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about.The percentage of all customers leaving a review who rated the product either 'good' or 'excellent'.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
20-Jun-2012

Ben Sherman Mens Jeans Mid Wash

Always very quick coming one the item have been ordered

 No Comment
13-Apr-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • JACK AND JONES Mens Tim Joe Jeans Indigo

Spot on service once again by M&M Direct.

 No Comment
23-Mar-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Craghoppers Mens Kiwi Outdoor Shirt Ashen
  • Everlast Mens Core Jog Pants Grey
  • etc.

Great Service with massive savings.........what more could you ask for!

 No Comment
07-Mar-2012

Ben Sherman Mens Jeans Mid Wash

Great quality jeans at great price

 No Comment
03-Mar-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Skechers Girls Shuffles Trainers Pink/Silver

excellent products at affordable prices.....always

 No Comment
03-Mar-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Buxton T-Shirt Grey Marl/Black
  • Original Penguin Mens Jerry Tie Dye Canvas Plimsolls Grey
  • etc.

Fast delivery and great selection of clothes. Excellent value for money.

 No Comment
28-Feb-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Buxton T-Shirt Navy/White
  • Onfire Mens Printed T-Shirt Navy
  • etc.

Easy to order and items came very quickly.. Upon looking for jeans, I found it difficult to get'in stock' items for my size.

 No Comment
09-Feb-2012

Ben Sherman Mens Jeans Mid Wash

.

 No Comment
05-Feb-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Duck and Cover Mens Silver Jeans Lincoln Blue

Great

 No Comment
04-Feb-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • CrossHatch Mens Darwins 3 Knitted Jacket Black
  • Onfire Mens Brogue Black
  • etc.

will be returning as do not fit

 No Comment
03-Feb-2012

Ben Sherman Mens Jeans Mid Wash

good jeans at a good price

 No Comment
03-Feb-2012

Ben Sherman Mens Jeans Mid Wash

Defective product.

Read more

Thank you for your feedback.
I do apologise that you were sent a faulty item. It is our aim to check every item before it's sent out, so I'm sorry that this managed to slip through the net.
I can see that we've received it back and you've been refunded in full on the 31st.
Joe
Customer Care Team
03-Feb-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ben Sherman Mens Shirt Prize Blue
  • Ben Sherman Mens Shirt Petroleum

Have used MandM several times in the past and the service continues to be excellent thank you

 No Comment
02-Feb-2012

Ben Sherman Mens Jeans Mid Wash

too large sizes differe so much between makes

Read more

Thank you for your feedback.
I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I'm sorry if you did not find this helpful. Please feel free to return it for an exchange for something else or a full refund.
Yvonne
Customer Care Team
02-Feb-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Fred Perry Mens Cozens Suede Trainers Elmwood
  • Original Penguin Mens Johnny Suede Baseball Boots Sand

I have returned them for refund because the first time I wore them, the back right pocket came away, tearing the denim. Very disappointed.

Read more

Thank you for your feedback.
I'm sorry to hear you were not happy with the quality of this item. As a company we pride ourselves on the high quality items we can offer our Customers with huge savings. If you are ever not completely satisfied with the quality of any item in the future please do not hesitate to return it to us under our no quibble returns service.
Yvonne
Customer Care Team.
01-Feb-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Dolce And Gabbana Mens Sport Fit Shorty Grey
  • Diesel Mens Skytrack Sky High Trainers Black
  • etc.

Excellent quality and really good fit (30 w 32 leg)

 No Comment
30-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Firetrap Mens Zappa Jeans Darkwash
  • Firetrap Mens Zappa Jeans Rinsewash

Impressed with description and courier service.

 No Comment
28-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Firetrap Mens Unifi Button Neck Hoody Black
  • Henleys Mens Henwood Jeans Raw Denim

All good

 No Comment
24-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ben Sherman Mens Jeans Heavy Cloud

them look good but didnt fit me so i had to sent them back

 No Comment
24-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ben Sherman Mens Polo Shirt Alaskan Blue

Excellent service goods arrived within 48hrs of ordering

 No Comment
21-Jan-2012

Ben Sherman Mens Jeans Mid Wash

These jeans were brought as a christmas present for my partner. He only wore them twice then the ripped from the top of the rear pocket to half way down his thigh. the fit was good but quality really bad. will not be buying again.

Read more

I am disappointed to hear these jeans appear to have developed a fault. Please return them to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Thank you for your feedback.
Customer Promise Co-ordinator
Sarah
20-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Regatta Junior Kong Softshell Jacket Cedar Green
  • Puma Junior Shield T-Shirt Strong Blue
  • etc.

Ive had these before thats why i ordered again ,they were just different and smaller

Read more

Thank you for your feedback,
As with other retailers, we do reduce our prices from time to time, to make way for new and exciting brands to come in to stock and to enable us to offer a great range, at drastically reduced price compared to those found on the high street.
We understand your disappointment and would advise that should the item still be available, you are welcome to return the item(s) for a refund, within the 28 day returns period and re-order the item at the now lower price.
Tracey,
Customer Care Team
20-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Under Armour Mens Cold Gear Golf Pants Black

Great...

 No Comment
20-Jan-2012

Ben Sherman Mens Jeans Mid Wash

I only wish i had heard about this website years ago

 No Comment
19-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • adidas Womens BC Core T-Shirt White
  • adidas Junior Predator Absolado X TRX TF Football Boots Black/White/El
  • etc.

Always have been impressed, with goods and service

 No Comment
19-Jan-2012

Ben Sherman Mens Jeans Mid Wash

As expected.

 No Comment
15-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ted Baker Womens Rieser Skinny Jeans Mid Wash
  • French Connection Mens Denim Jeans Light Blue
  • etc.

Great service and easy to return aswell.

 No Comment
13-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Timberland Mens Blouson Jacket Light Green
  • Ted Baker Womens Wilan Oversized Contrast Bow Tunic Black
  • etc.

I`m very satisfied with my order and the service. I will order also in the future.

 No Comment
13-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Jupiter Boots Black/Gold

Top quality goods at affordable prices

 No Comment
12-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Pierre Cardin Mens Classic Check Shirt Red Check
  • Sergio Tacchini Mens Flasco Lace Trainers White/Navy/Gold
  • etc.

Excellent communication and arrived on time.

 No Comment
12-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Oval T-Shirt Green
  • Kangaroo Poo Mens TT T-Shirt Bright Apple

Fast, cheap, with cash back from Quidco.

 No Comment
03-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Henleys Mens Pierhead Polo Black
  • Ben Sherman Mens Five Pair Pack Socks Black

Good selection in a variety of sizes with speedy delivery and, should it be required, an excellent returns policy. What more can you ask.

 No Comment
28-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • French Connection Womens Striped 72 Top Crabapple/Utility
  • Karrimor Mens Stripe Polo Grey
  • etc.

very pleased that everything came well in time for xmas considering I was late putting order in and when there was a query the girl I spoke to was very friendly and soon sorted problem out

 No Comment
25-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Tremor Velcro Trainers White/Black/Aqua
  • Voi Jeans Mens Stardust Lace Trainers Black Check/Grey
  • etc.

Size problem

Read more

I am so sorry to hear that some of your items were not a good fit. Sizing can and does vary from brand to brand and we do try and give as much information as possible regarding this.
Please feel free to return any unwanted items back to us providing they are unworn and within out 28 day "no quibbles" returns policy for a refund or an exchange.
Luke - Customer Care Team.
23-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Henleys Mens Carpella OH Hoody Charcoal/White

Jeans are lovely but sending it back as they are too small for my partner!

 No Comment
23-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Sergio Tacchini Mens Flasco Lace Trainers White/Navy/Gold
  • Frank Wright Mens Lace Shoes Brown
  • etc.

Rear pocket ripped twice on 1st wear! Rips got worse after washing. All I did was put my hand in the back pocket!

23-Dec-2011
Service rating : Thank you Luke for such a quick reply!!! Just heading off for Xmas holidays, so will send back after the New Year if that's OK.
Thanks again & Merry Xmas!!
Paul
Product rating : Thank you Luke for such a quick reply!!! Just heading off for Xmas holidays, so will send back after the New Year if that's OK.
Thanks again & Merry Xmas!!
Paul

Read more

I am sorry to hear that this item has become faulty on the back pocket. Please do return the item to us enclosed with a covering letter for our returns department to inspect. Please also note down if you would prefer a replacement pair or an exchange.
Luke - Customer Care Team.
22-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Fred Perry Mens Cardigan Grey Marl

Looked good but again although I ordered my exact size they were far too big.

Read more

Thank you for the feedback. I am sorry to hear that the item was unsuitable. Please do return the item so we are able to issue you with a replacement size or full refunded as requested. Please note we currently have an extended returns policy up until the 31st of January.
Sammie
Customer Care Team
22-Dec-2011

Ben Sherman Mens Jeans Mid Wash

great quality

 No Comment
22-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Atlanta Plain Polo Navy
  • Kangaroo Poo Mens Franz Slub Polo Stone

ok

 No Comment
20-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Schott Mens Sherpa Lined Hooded Fleece Heather Grey
  • Schott Mens Overshirt Blue Checks
  • etc.

as ordered and promised will use again

 No Comment
20-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Playboy Womens Pretty Pastel PJ Pink
  • Henleys Mens Sanson Beanies Ecru
  • etc.

Always good value prompt delivery great service

 No Comment
20-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • New Balance Mens Ultra Wicking Long Sleeve Lightning Dry Top White
  • Calvin Klein Mens Signature Long Sleeve Top Pink

Hadn't used for a long time I know wonder why? Great service and with the promise of returns after Christmas positive for everyone

 No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

Recognised quality brand at an excellent price. Top drawer! Cann't fault.

 No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Broughton Jeans Darkwash

Excellent

Read more
No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Simple Mens Careen Trainers Classic Taupe
  • Onfire Mens Worker Boots Brown
  • etc.

Often the clothes do not fit me well, but have never had a problem in returning goods so it is still worth trying - otherwise I would not use M&M. Styles good but sometimes the quality not as good as the item looks in catalogue.

 No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Bench Womens Sinful Sequin Hoody White
  • Bench Womens Hopscotch V-Neck T-Shirt White/Green

These look good

 No Comment
17-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ben Sherman Mens Polo Rush
  • Ben Sherman Mens Polo Shirt White

washed jeans as advised before wearing and found stitching on rear pockets of poor quality so much so that one pocket was damaged and had come away from the jeans, will be returning this item for exchange in the near future

Read more

Thank you for your feedback. I'm so sorry to hear this. I find this unusual as Ben Sherman is normally a very reliable brand. Please do return this item back to us along with a covering note for inspection. Once we have checked your item, we will be able to issue either a refund or replacement.
Zac - Customer Care Team
15-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Login Hoody Black
  • French Connection Mens Leather Wallet Black/Blue

xmas present

 No Comment
15-Dec-2011

Ben Sherman Mens Jeans Mid Wash

they fit perfectly

 No Comment
08-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Two Pack Boxers Black/Pink Black/Royal
  • Kangaroo Poo Mens Lightweight Gilet Navy

This item is great value and they look good, they are a christmas present and I hope they will fit, this will be the only reason they would be returned and then i would get a diferent size

 No Comment
07-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Regatta Mens Cambrian Hiking Boots Amazon/Cobweb
  • Regatta Mens Cambrian Hiking Boots Seal Grey/Black

Great fit

 No Comment
06-Dec-2011

Ben Sherman Mens Jeans Mid Wash

I inadvertently ordered 2 pairs of jeans instead of 1 as the original order was not completed and for some reason, by re-completing the order it became duplicated. The customer service experience was positive and I anticipate a refund on 1 of the pairs (I haven't checked yet). I will continue to order from MandM.

Read more
No Comment
05-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Mad Wax Mens Velour Slippers Black
  • Mad Wax Mens Suede Moccasin Slippers Navy
  • etc.

as always the service from M and M was very good

 No Comment
03-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Trutex Junior Trousers Grey
  • Sergio Tacchini Junior Crusader Trainers White/Navy/Silver
  • etc.

items were delivered very quickly and was able to track order as well will use this company again

 No Comment
02-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Puma Mens Three Pack Briefs Grey/Black
  • Ben Sherman Mens Polo Classic Navy
  • etc.

Excellent value compared to your high street shops, very prompt dispatch & delivery service

 No Comment
02-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Bench Mens USB Print T-Shirt White
  • adidas Originals Mens Beckenbauer Trainers White/Navy/Sky Blue

very quick delivery and polite staff

 No Comment
02-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Fred Perry Mens Bomber Polo Shirt Steel Marl
  • Ben Sherman Mens Polo Classic Navy

excellent and saved loads

 No Comment
02-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ben Sherman Mens Shirt Prize Blue

as always a1

 No Comment
29-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Quilted Jacket Black
  • Deakins Mens Willis Boots Brown
  • etc.

very pleased

 No Comment
27-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Duck and Cover Mens Crombie Jeans City Blue

quick dispatch and they are very prompt at processing refunds. Would recommend

 No Comment
27-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Weird Fish Womens Plush Fur Top Peppercorn
  • Weird Fish Womens Fleece Sweat Pants Peppercorn
  • etc.

Delivery was quick, quicker than normally expected.

 No Comment
26-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Timberland Mens Solid Swim Shorts Classic Blue

Excellent super fast delivery

 No Comment
25-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Timberland Mens Thin Stripe Polo Navy

good but had to send back as were to big

 No Comment
23-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Original Penguin Mens Woven Shirt Pewter

positive great cheap what more do you want

 No Comment
23-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Check Scarf Black/White
  • Bench Mens Decks Peak Beanie Steel Grey

Excellent goods for a excellent price.

 No Comment
16-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Cera Top Charcoal

very good jeans

 No Comment
12-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Breed Camo Wallet Army Camo
  • Helly Hansen Mens Transat Polo Black
  • etc.

easy ordering and quick delivery

 No Comment
11-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Timberland Mens Bromilly Boots Black Smooth
  • Limited Edition TCT Madness T-Shirt Black

perfect fit and great value

 No Comment
09-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Hill Jog Pants Grey Marl
  • Jack And Jones Mens Clark Original Jeans Black
  • etc.

did not fit , unfortunately

Read more

I am sorry to hear that these jeans were not a good fit. Unfortunately sizing does and can vary from brand to brand. Please feel free to return any unwanted items back to us providing they are unworn and within our 28 day returns policy for a refund or an exchange.
Luke - Customer Care Team.
08-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ben Sherman Mens Jeans Heavy Cloud

Great

 No Comment
07-Nov-2011

Ben Sherman Mens Jeans Mid Wash

The communication is excellent.

 No Comment
02-Nov-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • adidas Mens All Blacks Rugby Jersey Black
  • adidas Mens 16th Man Off Field Rugby Polo Grey/Red

10/10

 No Comment
28-Oct-2011

Ben Sherman Mens Jeans Mid Wash

The products i buy from MandMDirect are to my satisfaction and i will carry on buying from them.

 No Comment
27-Oct-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Diesel Mens Great Era Unforgettable Trainers Coffee Bean/Bungee

Good value

 No Comment
21-Oct-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Firetrap Mens Mr Smith Lace Shoes Tan
  • Firetrap Mens Chance Shoes Brown

Perfect fit and great quality

 No Comment
19-Oct-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Schott Mens Sherpa Lined Hooded Sweat Top Heather Grey
  • Schott Mens 1/4 Zip Sweat Top Anthracite

good fit

 No Comment
17-Oct-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • What Do You Do Book
  • HL Jeans Co Mens One Way Jeans Rinse Wash

These are being returned as they were too short.

 No Comment
10-Oct-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • HL Jeans Co Mens Sharpe V-Neck Tipped Knit Top Blue
  • Diesel Womens Thanaz Jeans Charcoal
  • etc.

Nice jeans & a good price

 No Comment