MandM Direct wrote on 07-Feb-2012
Thank you for your feedback.
I do apologise that you were sent a faulty item. It is our aim to check every item before it's sent out, so I'm sorry that this managed to slip through the net.
I can see that we've received it back and you've been refunded in full on the 31st.
Joe
Customer Care Team
Other reviews relating to this order
| Review of | Rating | Customer Review |
|---|---|---|
MandM Direct | Good communication, excellent customer service. |