MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 378403 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
21-Oct

Voi Jeans Mens Vader Ham Jeans Mid Wash

  • Customer also reviewed:
  • Criminal Damage Mens Slice Cargo Pants Black
  • Onfire Mens Checked Shorts Blue/Navy/Red
  • etc.

not in stock

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Thank you for your feedback. I am sorry to hear that item was not as described. We do try to give our Customers as much information as possible when purchasing items from us. I can see that you did send the item back to us and we refunded you fully on 17.10.14. This would of taken 3 to 5 working days to clear in your available balance.

Heidi
Customer Care Team
10-Aug-2014

Voi Jeans Mens Vader Ham Jeans Mid Wash

  • Customer also reviewed:
  • Hype Mens Embossed Flip Flops Royal
  • Criminal Damage Mens Vinny Cargo Shorts Airforce
  • etc.

Same old MandM, absolutely toilet worthy customer services... I spend £100s maybe even into the £1000s now. But as soon as there is a mistake on their part it's a nightmare, fobbed of with the "it's a baggy fit sir" "you'll have to drop it off sir" "you'll have to pay for the return postage sir"

SORT OUT YOUR CUSTOMER SERVICE DEPT! THEY ARE SHOCKING!!!

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No Comment
06-Jun-2014

Voi Jeans Mens Vader Ham Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Vader With Thigh Detail Jeans Blue
  • Voi Jeans Mens Redford Polo Grey Marl
  • etc.

The top 2 buttons on the jeans have fallen off after one wash in the washing machine, not happy with them. Will think twice about buying jeans from your company again.

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I am disappointed to hear this item appears to have developed a fault. Please return it to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Thank you for your feedback.
Poppy,
Customer Care Team.

05-May-2014

Voi Jeans Mens Vader Ham Jeans Mid Wash

  • Customer also reviewed:
  • Ugg Womens Kaylee Mules Stout
  • Fluid Womens Gladiator Sandals Black

Were not as wide in the leg as anticipated but good quality

No Comment
22-Apr-2014

Voi Jeans Mens Vader Ham Jeans Mid Wash

  • Customer also reviewed:
  • Firetrap Mens Velzy Cargo Shorts Navy
  • Firetrap Mens Pistols Shirt True Navy

Button came off as I tried jeans on but awaiting replacement

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Thank you for your feedback.
I am sorry that your item has developed a fault. I have checked your account and can see that the item has not arrived yet. As soon as it has, we will email you to advise.

Regards
Emma Customer Care Team