MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for has been compiled from 576504 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Ratings guide


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DateProductRatingCustomer ReviewReply from

Ugg Womens Elen Pumps Charcoal

Shoes were faulty

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Thank you for your feedback,
Sorry to hear you received a faulty item.
I can see from your account that your item has arrived back with us and your refund was made on the 16/01/14. Please allow 3-5 working days for the refund to show as available balance.

Emma Customer Care Team

Ugg Womens Elen Pumps Charcoal


No Comment

Ugg Womens Elen Pumps Charcoal

I am going to send them back as the shape at back of one of them is gone

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Thanks for your feedback.
I am disappointed to hear this item appears to have developed a fault. Please return it to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Customer Service Team Leader


Ugg Womens Elen Pumps Charcoal

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Bad fit had to return

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I am sorry to hear that you have had to return the Ugg pumps to us. We understand that it can be frustrating when shopping online so offer a 28 day period to refund or replace goods.
Customer Care Team


Ugg Womens Elen Pumps Charcoal

Nice pumps but had to return them because the sides of the pump are not high enough in my opinion and you can see the lining its a pity because they were a nice shoe

No Comment