MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 339824 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
13-May-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Converse Womens CT All Star Slip Ox Pumps White

Ordered a 4 and a us 4 arrived in the sandles the converse were nothing like illustration. Very dissapointing. Then trying to find nearest return shop. A car trip away from where i live...

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I am sorry this item didn't look as you expected. We do aim to give as much style information as possible online to help our Customers when choosing items, along with a good image of how the item looks. I'm sorry if you did not find this helpful.
Thanks for your feedback, this does help us to make any picture/style info adjustments where needed.
I can see your refund was processed on the 09/05/13. Please allow 3-5 working days for the refund to show as available balance.
Tracey
Customer Care Team
09-May-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Steve Madden Womens Tambrey Sandals Bright Multi
  • Womens Ankle Zip Jeans Wine
  • etc.

Fast efficient love the email telling me delivery time why can't all companies do that???

No Comment
03-May-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

Exactly what I wanted.the sandals I ordered were exactly the same I have seen in the site.service very good.

No Comment
14-Apr-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Asics Womens Tambora 2 Trail Running Shoes Frost/Black/Purple

Gorgeous!

No Comment
13-Apr-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
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  • Native Youth Mens Worker Cord Shirt Honey
  • etc.

wrong size

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No Comment
06-Apr-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Steve Madden Womens Antonee Shoes Black Patent
  • Duck and Cover Mens Adair Polo Nautical Blue

Sent me wrong size I ordered a 2.5 and received a 51/2 shoe I'm only a 3 or sometimes a 2. I struggle to get shoes to fit me. My sister in law had them instead as didn't want to pay for another delivery just for one item

No Comment
22-Mar-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Sugar Womens Pancakes Granny Plaid Pumps Black
  • adidas Originals Mens Pro Conference 2 Trainers White/Green

asked for size 3 and half got a size 6

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Thank you for your recent feedback.
I apologize that you have recieved an incorrectly sized item. All of our stock is checked before despatch and I can only assume that this slipped the net. Please return it to us for our Returns Manager to inspect, stating if you would like a replacement or refund. As your goods were sent incorrectly we will issue a refund of the return cost. Should you have any further queries, please do not hesitate to contact our Customer Services team on: 0871 200 5000.
Ben
Customer Care Team.
15-Mar-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Skechers Junior Hot Lights Deflecktord Sandals Black
  • FitFlop Girls Liberty Gogh Far Sandals Phoebe
  • etc.

Sizing seemed really off - length of shoe fine, but the straps were massive!

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Thank you for your feedback.
I am sorry to see that these weren't suitable. I can confirm that your returned parcel has now been received into our warehouse, so your returns should be processed within three to five working days.
Joe
Customer Care Team
14-Mar-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Steve Madden Womens Morghan Sandals Black Paris

Wrong size sent twice

Read more
No Comment
14-Mar-2013

Steve Madden Womens Tambrey Sandals Metallic Multi

  • Customer also reviewed:
  • Board Angels Girls Sequin Boots Cerise
  • Board Angels Infant Girls Sequin Boots Silver/Cerise
  • etc.

mnm is very fast and very reliable i never have any problems if i do they sort it straight away x

No Comment