MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for has been compiled from 341170 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Ratings guide


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DateProductRatingCustomer ReviewReply from

Replay Womens Jeans Dark Wash

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Ridiculous size, far too small around waist and in leg width.

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Thanks for leaving your feedback.
I'm sorry to see that some of these weren't suitable, as we do try and use accurate sizing information supplied by the manufacturers. I can see that they have been returned and can confirm that they have been refunded accordingly.
Customer Care Team


Replay Womens Jeans Dark Wash

  • Customer also reviewed:
  • Replay Womens Jeans Black

Very pleased with service and speedy delivery, Jeans fit perfectly and look fab! Bargain!

No Comment

Replay Womens Jeans Dark Wash

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Very small for size

Service rating : Actually being told that problems with collect+ is an unusual occurrence? Erm, not in my experience and having lived in two separate areas it isn't just a local office of collect+ that is the issue, sorry Roger but calling the customer a liar is not good practice! MandM did refund me, but I am telling you as a customer that collect+ are letting your side down. I can prove this with evidence so it is not slander lol!
Product: Returned as size came up on the small side...

Service rating : Ok, so we're having a public argument? Fine, I'm not the one who is the seller who doesn't agree with the customers experience...
I am actually old enough to remember a saying which it seems more and more companies aren't sticking to. It goes "the customer is always right". Do you really think I have such a boring life that I would lie about it!? You either don't keep performance records on collect+ or you believe whatever rubbish excuses they come up with, I guess it could also be that you have so many customers and a small returns rate that its not something you as a company are aware of.

I hadn't said anything negative about MandM, the way you dealt with every problem caused by that courier was no problem, however behaving in this way is starting to change my mind..

But everything I had said was true, do with it as you will...
Product: Sizing too small

Read more

Thank you for your feedback.I am sorry that you had problems returning your goods with Collect+.This is an unusual occurrence and I am pleased that we were able to sort out the issue for you.I can see that you have now been refunded for you returned items.If you are ever not completely satisfied with the quality of any item in the future please do not hesitate to return it to us under our no quibble returns service.
Customer Care Team


Replay Womens Jeans Dark Wash

  • Customer also reviewed:
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  • etc.

high quality

No Comment