MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 341640 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
17-Apr

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Nike Three Pair Pack Crew Socks White
  • Nike Three Pair Pack Crew Socks Black
  • etc.

Good for work

No Comment
07-Apr

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Ugg Womens Dakota Slippers Pewter

sizing wasnt right - these were quite large fitting

Read more

Thanks for leaving your feedback.
I'm sorry to see that these weren't a good fit. I can see that they've been returned and can confirm that they've been refunded accordingly.
Joe
Customer Care Team

24-Mar-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Asics Mens Gel Impression 6 Running Shoes Silver/Lime/Black

Very small, slim fitting unfortunately I had to return them

Read more

Thanks for your feedback.
I am sorry to hear that you found these shoes too small. I can confirm that your returned parcel has been received back and a refund has now been processed.
Amy
Customer Care Team
15-Mar-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Onfire Womens Court Shoes Navy
  • Karrimor Womens Wellington Boots Fuchsia
  • etc.

Small fitting. No good if you have a wide foot.

No Comment
06-Mar-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Lotus Womens Dickens Ankle Boots Black

Unfortunately the sizing is very generous, so unfortunately I had to return them

No Comment
06-Mar-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Onfire Mens Slip On Shoes Black
  • Onfire Womens Boots Dark Brown
  • etc.

Excellent service emailed me to advise when my parcel was despatched and when I should expect it to arrive.

No Comment
04-Mar-2014

Onfire Womens Court Shoes Black

The only reason the shoes were returned is because they were such a narrow fitting.

No Comment
02-Mar-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Wax Mens Aqua Shoes Black/Grey
  • Reebok Womens Sporterra Classic IV Walking Trainers Black/Buzz Blue
  • etc.

Not size 6

Read more

Thanks for your recent feedback.
We apologize that you have received a faulty product. All items are subject to a quality check upon dispatch and I can only assume this slipped the net. Please return the item to us as faulty for our returns manager to inspect stating that you would like either a refund or exchange. As the product was sent faulty we will reimburse the cost of returns. Please accept our sincere apologizes for any inconvenience caused. Should you require any assistance on how to return an item, contact a member of our Customer Services team on: 0871 200 5000.
Ben
Customer Care Team

26-Feb-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Reebok Womens Sporterra Classic IV Walking Trainers Black/Buzz Blue
  • Onfire Womens Wedge Moccasin Camel
  • etc.

Good value and classic look.

No Comment
05-Feb-2014

Onfire Womens Court Shoes Black

Fast delivery

No Comment
31-Jan-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Under Armour Girls Crew Neck Fitted Top Black
  • French Connection Mens Knitted Cardigan Darkest Blue
  • etc.

Poor fit

Read more

I am sorry that some of your items didn't fit as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the size to buy. I'm sorry if you did not find this helpful.
Thanks for your feedback, this does help us to make any style/size advice adjustments online to help other customers.

Katie - Customer Care Team

28-Jan-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Onfire Womens Court Shoes Navy

Unbelievable value for money. Comfortable smart shoes, ideal for work.

No Comment
23-Jan-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Warrior Mens Skreamer Training Hooded Top Blue Radiance
  • Kangaroo Poo Mens Two Pack Briefs Black/Royal Black/Red
  • etc.

Tight Fit

No Comment
20-Jan-2014

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Board Angels Womens Fairisle Slipper Boots Pink
  • Firetrap Mens Highway Hoody Ash Blue

Prompt delivery and even better when its free.

No Comment
03-Dec-2013

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Nike Womens AW77 Stadium Zip Hooded Sweat Black
  • Moving Comfort Womens Lila Support Tank Top A/B Cup Blush

Shoes too tight.may I suggest shoes in half sizes?i think the 6.5 may have fitted better.

No Comment
10-Nov-2013

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Hush Puppies Womens Lonna Mary Jane Shoes Black
  • Hush Puppies Womens Farah Shoes Black

Fast and effecient.Shame about no free postal returns as colect store is further away but would still use again.

No Comment
09-Nov-2013

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Replay Womens Jeans Dark Wash
  • Replay Womens Jeans Light Wash
  • etc.

Comfortable shoes to wear

No Comment
01-Nov-2013

Onfire Womens Court Shoes Black

  • Customer also reviewed:
  • Trespass Womens Moody Parka Jacket Black
  • Onfire Womens Boots Black

they didn't fit well - too tight across the foot

Read more

I'm sorry to hear that the boots didn't fit as expected. I can see that you have now returned these and your refund has been processed.
Please accept my apologies for any disappointment caused.
Tish
Customer Care Team

10-Oct-2013

Onfire Womens Court Shoes Black

Exactly as described - very happy with purchase

No Comment