MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 388527 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
30 Hour(s) ago

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Firetrap Mens Matt Wool Melton Jacket Black
  • Firetrap Mens Blaze Boots Wheat/Brown
  • etc.

Good product. Just didn't fit correctly

No Comment
24-Nov

Onfire Womens Buckle Boots Charcoal

Nice boots. I have 4.5 but had boots size 5 from Onfire before and those were fine. These seem a bit looser round the ankle and therefore my heel keeps moving too much. Otherwise if you have normal size then I recommend them

No Comment
19-Nov

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Vila Womens Bloomi Jersey Top Rumba Red
  • Onfire Womens Buckle Long Boots Brown
  • etc.

Easy to buy good ans tracking of order is great and returns so easy using collect plus

Read more
No Comment
18-Nov

Onfire Womens Buckle Boots Charcoal

Great service

No Comment
18-Nov

Onfire Womens Buckle Boots Charcoal

Exactly as I hoped perfect

No Comment
14-Nov

Onfire Womens Buckle Boots Charcoal

Lovely leather boots for the price of synthetic - really happy - they will definitley get me through the winter - thank you

No Comment
14-Nov

Onfire Womens Buckle Boots Charcoal

Initially good, but time will tell.

No Comment
05-Nov-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Board Angels Womens Cleated Sole Boots Black
  • Board Angels Womens Snood Black

Excellent condition love these boots thankyou

No Comment
03-Nov-2014

Onfire Womens Buckle Boots Charcoal

Fit well

No Comment
25-Oct-2014

Onfire Womens Buckle Boots Charcoal

The item sent was the wrong size. However M&M direct's customer service was so good- helpful, fast and no fuss- that I would definitely shop with them again as I know I can trust them.

No Comment
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

Looked really nice but very loose on the calf so returned

23-Oct-2014
Service rating : Some bargains to be had
Product: Looked very nice but loose on calf

Read more
No Comment
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Rocket Dog Womens Tacey Suede Boots Rust
  • Caterpillar Mens Puffa Jacket Navy

great fit and good quality

No Comment
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Onfire Mens Straight Fit Jeans Dark Wash

Wife didn't like them

Read more

Hi I am sorry to see you received a incorrect item, I can see from your account that the correct item has now processed for you and a refund for your other item was issued on the 24/10/14.
Thanks for your feedback today.

Sarah
Customer Care Team
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Onfire Womens Boots Black

Slightly narrow fit but okay.

No Comment
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Ugg Womens Aubrie Casual Boots Black
  • Skechers Infant Girls Boots Black/Multi
  • etc.

a bit loose, but otherwise good fit

No Comment
12-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Board Angels Womens Distressed Boots Dark Grey

not used yet as bought as a christmas present.

No Comment
08-Oct-2014

Onfire Womens Buckle Boots Charcoal

Delighted with the boots and the speed of service .

No Comment
18-Sep-2014

Onfire Womens Buckle Boots Charcoal

Creased and not marked leather like in description

Read more
Hi,
I am sorry to hear that these boots were not as expected. We would not want you to keep an item that you are not completely happy with. You can return any unwanted item, unworn, within 28 days for a refund.
Please accept my apologies for any disappointment caused.
Tish
Customer Care Team

17-Sep-2014

Onfire Womens Buckle Boots Charcoal

Could be nice boots but the calf width is HUGE! It would be helpful if the measurements were included to save a bundle on postage.

Read more

I am sorry to hear that these boots were not suitable. We try and give as much information as possible for all items, but it seems that this measurement is not provided by the manufacturer.
Please accept my apologies for any disappointment caused.
Tish
Customer Care Team

30-Aug-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Helly Hansen Womens Ontario Helly Tech Shell Jacket Black

Excellent value

No Comment
25-Aug-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Voi Jeans Mens Delta Boots Black

The quality was very good had to return as they were too narrow across foot but I have wide foot

No Comment
08-Aug-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Vero Moda Womens Brave AOP Graphic Trousers Snow White
  • Vila Womens Agatha Knit Cardigan Rumba Red
  • etc.

But too big for size 5

No Comment
24-Jul-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Vans Womens Cunning Double Breasted Jacket Black
  • Vans Womens Doo-Wop Military Jacket Grey
  • etc.

Excellent service, very pleased with products , easy to return items, will be ordering again

No Comment
09-Jul-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Hype Womens Skater Camo Spot Pumps Camo Black
  • Fluid Womens Canvas Pumps White
  • etc.

Had there been more comprehensive measurements on the online description, I would have been able to tell if the boots fitted before they reached me. It turned out they didn't, so they had to be returned.

Read more

Thanks for your feedback.
I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I can confirm that we received and processed your return on 07.07.14 and refunded accordingly.
Pierre
Customer Service Team Leader

30-Jun-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Wax Womens Aqua Shoes Black/Fuchsia
  • Nike Knee High Socks Violet/Grape
  • etc.

Bargin

No Comment