MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 432204 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
26-Feb-2015

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Trespass Mens Packa Jacket Black
  • Onfire Womens Trousers Black
  • etc.

Didn't get them

Read more

Thanks for your feedback , I can see that you have been in touch with our Customer Services Team who have resolved this for you.
Poppy,
Customer Care Team.

14-Jan-2015

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Vero Moda Womens Dania Oversize Cardigan Black
  • Vero Moda Womens Abigail Long Sleeve Zipper Cardigan Dark Grey Melange
  • etc.

Returned as very poor quality materials and manufacture

Read more

Thanks for your feedback on this product. We have noted your comments. I can confirm that your return has been received and refunded/exchanged accordingly.

Pierre
Customer Service Team Leader
10-Jan-2015

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Character Girls Winnie The Pooh Pyjama Set Multi

Leather was different colour on each boot - one had almost a crocodile effect, very noticeable

Read more
No Comment
10-Jan-2015

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Onfire Womens Chenille Trilby Taupe
  • Board Angels Womens AOP Top Blue
  • etc.

What a bargain.

No Comment
09-Jan-2015

Onfire Womens Buckle Boots Charcoal

did not fit around the calf, you dont know how wide the boots are around the calf, as it does`nt state in the catoalouge or online.

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I'm sorry if you did not find this helpful
Thanks for your feedback.

Terri
Customer Care Team
07-Jan-2015

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Firetrap Womens Barnaby Boots Choc

Love them

No Comment
29-Dec-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Haywire Junior Beckham Bobble Hat Midnight Melange
  • Board Angels Womens Baselayer Set Black
  • etc.

Brilliant service, use frequently and so far never a problem !

No Comment
26-Dec-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Criminal Damage Mens Musket Gilet Navy
  • Urban Beach Girls 5000/5000 Tech Jacket Purple
  • etc.

Item had glue blob on front of boot. Also worn on sides by zip through transit, looked very scruffy

Read more

I am sorry that your parcel was damaged in transit and some items missing.As soon as we were aware of this,we offered you a replacement,or a full refund.You opted for a refund,which was issued on the same day.
I am also sorry to hear that you also received some faulty items.You have now returned these and,as requested,have received a full refund.
I am sorry for any inconvenience caused.
Thank you for your feedback.
Roger
Customer Care Team

25-Dec-2014

Onfire Womens Buckle Boots Charcoal

Very comfortable and excellent quality

No Comment
05-Dec-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Norvic Junior Benji Velcro Shoes Black

Comfy boots

No Comment
04-Dec-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Board Angels Womens Buckle Boots Black

Excellent quick service and great deals

No Comment
27-Nov-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Firetrap Mens Matt Wool Melton Jacket Black
  • Firetrap Mens Blaze Boots Wheat/Brown
  • etc.

Good product. Just didn't fit correctly

No Comment
24-Nov-2014

Onfire Womens Buckle Boots Charcoal

Nice boots. I have 4.5 but had boots size 5 from Onfire before and those were fine. These seem a bit looser round the ankle and therefore my heel keeps moving too much. Otherwise if you have normal size then I recommend them

No Comment
19-Nov-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Vila Womens Bloomi Jersey Top Rumba Red
  • Onfire Womens Buckle Long Boots Brown
  • etc.

Easy to buy good ans tracking of order is great and returns so easy using collect plus

Read more
No Comment
18-Nov-2014

Onfire Womens Buckle Boots Charcoal

Great service

No Comment
18-Nov-2014

Onfire Womens Buckle Boots Charcoal

Exactly as I hoped perfect

No Comment
14-Nov-2014

Onfire Womens Buckle Boots Charcoal

Lovely leather boots for the price of synthetic - really happy - they will definitley get me through the winter - thank you

No Comment
14-Nov-2014

Onfire Womens Buckle Boots Charcoal

Initially good, but time will tell.

No Comment
05-Nov-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Board Angels Womens Cleated Sole Boots Black
  • Board Angels Womens Snood Black

Excellent condition love these boots thankyou

No Comment
03-Nov-2014

Onfire Womens Buckle Boots Charcoal

Fit well

No Comment
25-Oct-2014

Onfire Womens Buckle Boots Charcoal

The item sent was the wrong size. However M&M direct's customer service was so good- helpful, fast and no fuss- that I would definitely shop with them again as I know I can trust them.

No Comment
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

Looked really nice but very loose on the calf so returned

23-Oct-2014
Service rating : Some bargains to be had
Product: Looked very nice but loose on calf

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No Comment
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Rocket Dog Womens Tacey Suede Boots Rust
  • Caterpillar Mens Puffa Jacket Navy

great fit and good quality

No Comment
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Onfire Mens Straight Fit Jeans Dark Wash

Wife didn't like them

Read more

Hi I am sorry to see you received a incorrect item, I can see from your account that the correct item has now processed for you and a refund for your other item was issued on the 24/10/14.
Thanks for your feedback today.

Sarah
Customer Care Team
23-Oct-2014

Onfire Womens Buckle Boots Charcoal

  • Customer also reviewed:
  • Onfire Womens Boots Black

Slightly narrow fit but okay.

No Comment