MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 379801 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
08-Oct-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
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  • etc.

Loose hand, glass not well fit into frame. I was going on holiday on the delivery day so I don't have time to return it.

Read more
I'm sorry to hear you were not happy with the quality of this item. As a company we pride ourselves on the high quality items we can offer our Customers with huge savings. If you are ever not completely satisfied with the quality of any item in the future please do not hesitate to return it to us under our no quibble returns service.Thank you for your feedback.

Chris
Customer Care Team
26-Aug-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • Voi Jeans Mens Nirvania Shoes Black/Blue
  • Onfire Mens T-Shirt Ink
  • etc.

Very quick delivery.

No Comment
04-Aug-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
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  • Duffs Mens Revert Shoes Ox Blood Red

I didn't like it at all ...it was completely different from what I've seen through online

Read more

I am sorry that you were not satisfied with your purchase.We would never like you to keep any item with which you are not 100% satisfied.I see that you have returned the goods under our 'no quibble' guarantee and received a full refund.
Thank you for your feedback.
Roger
Customer Care Team

30-Jul-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • Kangaroo Poo Mens Belt Navy/Red

Good but slightly wonky

No Comment
29-Jul-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • Kangaroo Poo Mens Sunglasses Silver/Smoke Blue

quick efficient and value for money

No Comment
28-Jul-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • Native Youth Mens Dip Dye T-Shirt Red
  • Nike Three Pair Pack No Show Trainer Liners Black

They came a bit flat and one lense was our the frame was not very happy

Read more

I am sorry to hear you received a item in this way, as all our items are checked prior to dispatch I can only assume this happened in transit,Please return the item to us stating the fault and if you would like refund or replacement item.
Thanks for your feedback.

Sarah
Customer Care Team
26-Jul-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • Animal Womens Board Shorts Dewberry
  • Animal Womens Board Shorts Turquoise
  • etc.

Good choice if products, easy to use and order, quick delivery. Excellent

No Comment
26-Jun-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • UCLA Mens Script Mesh Vest Antique White
  • French Connection Mens For Real T-Shirt Light Blue Marl

Would be to big for the man with the largest head in the world. Wouldnt even for Simon cowel.

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much style information as possible online to help our Customers when choosing items. I'm sorry if you did not find this helpful, Please feel free to return it for a full refund.
Thanks for your feedback.
Poppy,
Customer Care Team.

24-Jun-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
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  • KP85 Mens Zip Hoody Navy
  • etc.

good products, quick delivery

No Comment
23-Jun-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • Criminal Damage Mens Vince Cargo Shorts Stone Check
  • Criminal Damage Mens Vinny Cargo Shorts Grey Camo
  • etc.

Nothing like the picture , having trouble sending them back too , very disappointed if IM stuck with them , i haven't got the money to waste

24-Jun-2014
Service rating : Not much sf the mo
Product: I tried using the label which i paid for but they wouldn't accept it don't know what to do now

Read more

Thank you for your informative feedback on some of the products you received from us. We would never want you to keep any items that you are not completely satisfied with so please feel free to return any items you are not happy with under our no quibble returns policy.
We pride ourselves on the high quality products we offer our customers at low prices and would be disappointed if you were in any unhappy with the quality of anything you have purchased from us.
Annette
Customer Care Team

09-Jun-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
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  • Trespass Mens Indy Webbing Sandals Black/White
  • etc.

They broke on the first day

Read more

I am sorry that your sunglasses broke so soon.Please return them to us,with a covering letter explaining the situation,for a full refund or a replacement.Since the goods are faulty,I have sent you a free returns label.Please see www.collectplus.co.uk/mandm for your nearest collection point.
Thank you for your feedback.
Roger
Customer Care Team

01-Jun-2014

Onfire Mens Sunglasses Gold

  • Customer also reviewed:
  • Voi Jeans Mens Mercier Canvas Pumps Black
  • Voi Jeans Mens Datsun Canvas Pumps Burgundy
  • etc.

first pair damaged on receipt, replacement pair sent very quickly, great service.

No Comment