MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 390112 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
25-Feb-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Tokyo Tigers Mens Teshio Polo Navy/White
  • Onfire Mens Merino Sweater Fresh Turquoise
  • etc.

very small in its sizing

Read more

I am sorry that some of your items didn't fit as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the size to buy. I'm sorry if you did not find this helpful.Thanks for your feedback, this does help us to make any style/size advice adjustments online to help other customers.We have refunded you in full on 10/02/14.
Roger
Customer Care Team

05-Feb-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Trespass Mens Borgota Full Zip Fleece Black
  • Onfire Mens Plain Two Pack Trunks Multis

Any problems I have had have been sorted out to my satisfaction. Most problems have been to do with sizes and the actual fit. MandM cannot be blamed for this and they do try to give prior warning in the product descriptions.

No Comment
03-Feb-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Trespass Mens Argyle Quilted Jacket Black
  • Onfire Mens Leather Loafers Brown
  • etc.

Has a very feint itchy feel but it's warm and fits my body just right.

No Comment
29-Jan-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Unsung Hero Mens Buckland Puffa Jacket Black
  • Original Penguin Mens Plaid Shirt Blue/Green Multi
  • etc.

It would be useful to have more information about product sizing as there can quite a difference between items from different brands. I have had some mediums which have been to big and some large which have been a very tight fit!

No Comment
27-Jan-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Trespass Mens Nabro Basic Waterproof Jacket Black
  • French Connection Mens Knitted Cardigan Darkest Blue
  • etc.

Size was L, but in reality smaller.

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I'm sorry if you did not find this helpful
Thanks for your feedback.

Katie - Customer Care Team

26-Jan-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Criminal Damage Mens Montreal Puffa Jacket Black
  • Onfire Mens Merino Sweater Colos Grey
  • etc.

when washed on a delicate wash item appears to have shrunk

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I am disappointed to hear these items appear to have developed a fault. Please return them to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Thank you for your feedback.

Katie - Customer Care Team

26-Jan-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Voi Jeans Mens Audley Knitted Top Bright Aqua
  • Onfire Mens Merino Sweater Chrome Melange

Delivered on time

No Comment
26-Jan-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Pride And Soul Mens Tinzoioam Gilet Black
  • Onfire Mens Merino Sweater Chrome Melange
  • etc.

As always Mandm direct right on the target some great buys and thanks again

No Comment
25-Jan-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • TaylorMade Mens Engineered Stripe Golf Polo White/Opal
  • TaylorMade Mens Tipped Golf Polo Blue Line
  • etc.

As good as leading brands

No Comment
24-Jan-2014

Onfire Mens Merino Sweater Light Denim

  • Customer also reviewed:
  • Pierre Cardin Mens Pique Polo Black
  • Pierre Cardin Mens V-Neck Knit Top Navy
  • etc.

Same as above

Read more

Thank you for taking the time to leave us feedback. I am sorry to hear that you are unsatisfied with the products you have received. Please do return the items to us so that we can issue either refunds or replacements for the goods.
Sammie
Customer Care Team