MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 341640 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
17-Apr

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Vintage Mens Block Stripe Polo Scotts Green
  • JACK AND JONES Mens New Clay Hoody Cobalt
  • etc.

I wouldn't class a sweat shirt as knitwear

Read more

Thanks for your feedback.
I am sorry to hear that this item was different to what you were expecting. Please feel free to return the item for a refund.
Amy
Customer Care Team

09-Apr

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Nike Mens FFF Washed AW77 Zip Hooded Sweat White
  • Nike Mens FCIM Inter Milan Training Top White/Black

just as described

No Comment
09-Apr

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Vintage Mens Mystery Shop Polo

But not my style

No Comment
08-Apr

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Firetrap Mens Three Pack Pattern Socks Navy/Wine/Denim

I cannot complain as this was a lucky dip which turned out to be unlucky for me
The old saying you only get what you pay for comes to mind - it just did not work for me - very old stock and odd colour and size

Read more

Sorry to hear that the lucky dip was not so lucky for you on this occasion.
Providing your item has not been worn, you are very welcome to return any unwanted items within 28 days of delivery under our ‘no quibbles’ return policy.
Sammie
Customer Care Team

29-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Voi Jeans Mens Swirl Polo White
  • Voi Jeans Mens Swirl Polo D-Blue
  • etc.

Service good and quick

No Comment
21-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Club Mens V-Neck Placed Argyle Tank Navy
  • Lyle And Scott Club Mens Sweater Fresh Blue
  • etc.

All excellent!

No Comment
19-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Board Angels Womens Diana Dress Navy/White
  • Firetrap Junior T-Shirt Dust Blue

Gorgeous! Couldn't believe what we got as a mystery buy

No Comment
19-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • JACK AND JONES Mens Logger Vintage Overdye Boots Black

Look at the picking note and whet you sent me. They are different. Your mistake and I have to sort it out.

Read more

Thanks for your feedback.
I do apologise that you received an incorrect size for this item, we do try and check all orders before they're sent out so I am sorry that this slipped through the net.
I can see that you have contacted us regarding this and we have refunded the returns label for you and are waiting to receive the incorrect item back so we can refund this for you accordingly.
Joe
Customer Care Team

19-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

Bought a mystery Lyle and Scott knit
Great quality
But not to his taste
A shame returns aren't free

No Comment
06-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Base London Mens Squash Slip On Shoes Waxy Black

The Jumper & cardigan were to thick for me ordered two different sizes but they were both the same size one of them had a bold pattern to my surprise

No Comment
06-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Vintage Mens Mystery Shop Shirt

M&m provide an excellent service

No Comment
06-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Onitsuka Tiger Mens Tai Chi Leather Trainers White/Burgundy

Bad style

Read more

Thank you for the feedback. I am sorry this item didn't fit as you expected. We do aim to give as much style information as possible online to help our Customers when choosing items. I'm sorry if you did not find this helpful.
Sammie
Customer Care Team

06-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Heritage Mens Cotton Pullover Portofino Pink
  • Firetrap Mens Editor Jeans Overstub Wash

quite out of date

Read more

Thanks for your feedback.
I am sorry to hear you found these items unsuitable. You are able to return any unworn items for a replacement or refund within 28 days of receipt.
Amy
Customer Care Team

05-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

Item was well-priced and of good quality. The only (potential) problem was that the items shown in the product's description were all jumpers which was what I wanted to buy. The item I received, however, was a cardigan. Luckily the recipiant liked it anyway.

Read more
No Comment
05-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • 883 Police Mens Dara Hat Khaki
  • Onitsuka Tiger Mens Aaron Trainers White/Mid Blue

Good

No Comment
05-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Pierre Cardin Mens V-Neck Knit Top Sky
  • Onfire Mens Merino Sweater Lilac
  • etc.

Very reliable with a great service.

No Comment
04-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

service very prompt

No Comment
04-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Base London Mens Bobby Shoes Tan

Lovely choice made - salmon pink/coral looks great

No Comment
03-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Vintage Mens Scarf Mid Grey
  • JACK AND JONES Mens Logger Vintage Overdye Boots Black

good quality item - lighter colour than would have liked

No Comment
03-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Vintage Mens Pullover Navy
  • Lyle And Scott Vintage Mens Pullover Black

Cant really complain, the only negative I would say is that it seems to be the colours and styles that are last to sell that are given away as part of mystery shop as I have seen my own and other friends. Not a complaint as the value is good but rather an observation.

Read more
No Comment
03-Mar-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Club Mens Polo Fresh Blue

excellent quality as expected - ordered size up as per instruction and glad that i did

No Comment
28-Feb-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Duck and Cover Mens Benjamin Knitted Top Blueblack
  • Deakins Mens Francis Boots Brown

The quality is poor after wearing it just once it has started to fluff

Read more

Thanks for your recent feedback.
We apologize that the quality was not as expected. We aim to provide as much information about the product as possible. This includes an accurate product description. Providing the product is unworn, please feel free to return any unwanted items for either a refund or exchange under our "no quibbles" 28 days returns policy.
Ben
Customer Care Team

28-Feb-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Club Mens Polo Fresh Blue
  • Lyle And Scott Club Mens Waistcoat Black

This was a steal at the price

No Comment
27-Feb-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

  • Customer also reviewed:
  • Lyle And Scott Vintage Mens Scarf Light Grey Marl

brilliant thanks

No Comment
27-Feb-2014

Lyle And Scott Vintage Mens Mystery Shop Knitwear

Nice jumper

No Comment