MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 364655 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
18-Jul-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Chinos Navy
  • Levi's Mens Chinos Deep Cobalt

Quite a heavy material, but will be good for the winter!

No Comment
21-Jun-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Gunner 002 Jeans Dark Denim
  • JACK AND JONES Mens Kora T-Shirt Black

Lovely quality

No Comment
20-Jun-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Ralph Lauren Junior Canvas Shoes Navy
  • Onfire Mens Canvas Shoes Black

These jeans came crumpled up and half inside out as if someone had tried them on and pulled them off inside out and just stuck them back in the bag.

Read more
No Comment
11-Jun-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Royale Logo T-Shirt Black
  • 883 Police Mens Calisto Graphic T-Shirt Black
  • etc.

All the clothes were very nice. Delivery time was great also.

No Comment
31-May-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Peter Werth Mens Merchant Plain Cotton Linen Shirt White
  • Kangaroo Poo Mens Checked Shirt Blue
  • etc.

very good

No Comment
22-May-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • UCLA Mens Script Hoody Light Grey Marl
  • French Connection Mens WTF T-Shirt Blue Marl
  • etc.

Thank you

No Comment
05-May-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • No Fear Junior T-Shirt Royal Blue
  • Sunwise Sunset Sunglasses Bronze
  • etc.

Good fit and very good price

No Comment
04-May-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Crosshatch Mens Baltimore Jeans Darkwash

Quick delivery, excellent product

No Comment
26-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Sawyer Espadrilles Grey/Gold
  • Vans Mens Core Basic Zip Hoody Grey Heather
  • etc.

The only downside is that the colours in th brochure or online sometimes are different to the actual colour of the clothing.

No Comment
25-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • JACK AND JONES Mens Pedro T-Shirt D-Blue
  • JACK AND JONES Mens Contrast Polo Navy Blazer
  • etc.

arrived screwed up in the packing also frayed round the hems,looked like they had been worn,sent them back and asked for a replacement,haven't received parcel yet.

Read more

Thanks for your feedback.
I am disappointed to hear this item arrived faulty. I can confirm that we have received and exchanged your return on 24.04.14. This parcel should be with you within the next few days. I must advise that our Jack and Jones products are packed by the manufacture direct either rolled, knotted or wrapped together as this is the design of the product.
Pierre
Customer Service Team Leader

25-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Datsun Canvas Pumps Mid Grey
  • Levi's Mens Long Sleeve Shirt Blue

Great quality highly recommend

No Comment
25-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Sawyer Espadrilles White/Gold
  • JACK AND JONES Mens Perdo T-Shirt Pewter
  • etc.

Jeans looked nice in book but disapointed with the quality of the jeans and they looked faded like they had been washed 1000 times

Read more

Thank you for your informative feedback on some of the products you received from us. We would never want you to keep any items that you are not completely satisfied with so please feel free to return any items you are not happy with under our no quibble returns policy.
We pride ourselves on the high quality products we offer our customers at low prices and would be disappointed if you were in any unhappy with the quality of anything you have purchased from us.
Pierre
Customer Service Team Leader

25-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

Good

Read more
No Comment
22-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Peter Werth Mens Ramsey Oxford Shirt Navy
  • Onfire Mens Jeans Dark Wash
  • etc.

Quality product at a bargain price.

No Comment
22-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • JACK AND JONES Mens Corey Polo White

excellent quality

No Comment
22-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

Good product

No Comment
17-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Kangaroo Poo Mens T-Shirt Khaki
  • American Freshman Mens California T-Shirt Golden Heather Charcoal Marl
  • etc.

Wrong size. far to big

Read more
No Comment
16-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • JACK AND JONES Mens Rick Four BL 196 Jeans Dark Blue Denim
  • Firetrap Mens Wireless T-Shirt Rivimarl
  • etc.

A bit tight in the thighs

No Comment
12-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Vans Mens Canal Zip Hoody Teal
  • Onfire Mens Stallion Sunglasses Matt Black
  • etc.

Great quality and price

No Comment
11-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • 883 Police Mens Liquid Graphic T-Shirt Black
  • JACK AND JONES Mens Contrast Polo Navy Blazer
  • etc.

Good product selection and prices and quick delivery

No Comment
11-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Vader 3D Creasing And Swirl Jeans Nep Denim

Nice and comfy but didn't know they would be that type of material.

No Comment
11-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

Purchased for my son and he seems to like them - a lot!

No Comment
11-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Vero Moda Womens Emilia Coat Fig
  • Firetrap Mens Akuji Polo White
  • etc.

Good quality at a good price.

Read more
No Comment
11-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • Voi Jeans Mens Vader With Thigh Detail Jeans Blue
  • Regatta Mens Airbourne Quick Dry Baselayer Top Pepper/Seal Grey
  • etc.

Wore them once , washed them inside out , colours faded and jeans lost their shape , very dissapointed in this product

Read more

We’re sorry to hear that you are not happy with your item.
We do accept returns on worn items outside of the 28 day return policy if the items are faulty. If you believe the item has a manufacturing fault, please return it to us with a covering letter detailing the fault. Once back, the Returns Manager will inspect the item. If manufacturing faults are found we will be able to offer a replacement or refund depending on stock levels.
Sammie
Customer Care Team

11-Apr-2014

JACK AND JONES Mens Stan Osaka Jeans Black Navy

  • Customer also reviewed:
  • KP85 Mens Bonded Leather Belt White
  • JACK AND JONES Mens Tim Original Jos 103 Jeans Medium Blue Denim
  • etc.

I was really disappointed. When I received this pair of jeans they were inside out and crumpled up as if someone else had just taken them off and shoved them in a bag. Your returns team should have picked up on this!

Read more

Thank you for the feedback. I am sorry to hear that you where unhappy with the Jack and Jones branding on this occasion. We are supplied the clothes in this condition and have no option but to despatch like this. This is done in line with the Jack and Jones vintage style. This is detailed on most of the Jack and Jones items.
Sammie
Customer Care Team