MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 390601 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
28-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Voi Jeans Mens Ogden Hoody Light S&P
  • Voi Jeans Mens Critical Joggers Light Salt And Pepper
  • etc.

Great

No Comment
18-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Voi Jeans Mens Ogden Hoody Light S&P
  • French Connection Mens Slim Fit Jeans 1 Year Mild Vintage
  • etc.

Great prices and great items bought for my boyfriend for christmas

No Comment
13-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Nice to get a pair that fit well

No Comment
11-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • JACK AND JONES Mens Ben Belt Cognac
  • JACK AND JONES Mens Ben Original 924 Jeans 924

Couldn't fault the service and speed od delivery

No Comment
11-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Trespass Mens Madwax Hooded Wax Jacket Navy

Great service

No Comment
07-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Puma Mens Three Pack No Show Socks White
  • Puma Mens Three Pack No Show Socks Black
  • etc.

Great value and good reduction

No Comment
03-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • French Connection Mens Denim Jeans Light Blue
  • Levi's Mens 501 Original Fit Jeans Indigo Fig
  • etc.

Really good experience, website was easy to use and the order process was smooth. Great pricing and products were delivered when they said they would be.

No Comment
03-Nov-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Voi Jeans Mens Compound Sweat Black
  • JACK AND JONES Mens Logger Vintage Overdye Boots Black

Items despatched and delivered very quickly. All items in perfect condition and as always excellent bargains.

No Comment
29-Oct-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Products advertised as regular fit but in fact were straight and tight, and were returned.
They were however on time

Read more
I am sorry the Jeans didn't fit as you expected.We do aim to give as much size and style information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually.We have now received your return at our warehouse and have refunded you in full. Thanks for your feedback.

Chris
Customer Care Team
03-Oct-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Umbro Mens Three Pack Crew Socks Black
  • Native Youth Mens Jersey Crew Salt And Pepper
  • etc.

The item was small, I have requested a replacement item, I have received no communication about the replacement, the cost of the old item was refunded to me and no replacement. I would have expected even if the item I wanted is not in stock to be notified.

Read more
No Comment
01-Oct-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • JACK AND JONES Mens Ben ORG SC 111 LID Jeans Washed Black

Service was quick and efficient, would use again

No Comment
30-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • JACK AND JONES Mens Still O-Neck Sweat Folkstone Grey
  • Fluid Mens Contrast Pocket T-Shirt Blackberry
  • etc.

Prompt delivery and good quality items.

No Comment
10-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Lacoste Mens Romeau Suede Trainer Black/Yellow

excelent

No Comment
09-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Jeans are supposed to be 34 inch leg but are still too short for me

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much style information as possible online to help our Customers when choosing items. I'm sorry if you did not find this helpful
Thanks for your feedback. Please feel free to return it for a full refund.
Cathy
Customer Care Team

04-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Voi Jeans Mens Hudson Trainers Black
  • Voi Jeans Mens Compound Sweat Black
  • etc.

Nice and comfy jeans from jack jones... Good in price

No Comment
03-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Good xxxx

No Comment
30-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

I only buy Levi's or Jack & Jones jeans, love these!

No Comment
27-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Jeans look great, and fit nicely

No Comment
27-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Kickers Junior Fragma Strap Leather Shoes Black
  • JACK AND JONES Mens Clark Original Ocean Fit Jeans Mid Blue

Äm not sure if this was thé 17cm. Disappointed. Tahé advert was for 20cm
I order 20cm for all thé jeans but ended up with One 17cm

Read more

I am sorry that you have received an incorrectly sized item.I have posted you a free Collect+ returns label,so that you may return the goods to us at no cost to yourself.Please go to www.collectplus.co.uk/mandm to find your nearest collection point.They will give you a receipt with a tracking number.Please then either email Customer Services at customerservices@mandmdirect.com,or telephone us on 0371 200 5000,with the tracking number and we will send replacements out on express delivery (subject to stock levels).
Thank you for your feedback.
Roger
Customer Care Team

25-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

As described, satisfied customer

No Comment
02-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • JACK AND JONES Mens Alobe T-Shirt Black Navy
  • JACK AND JONES Mens Jeremy T-Shirt Directoire Blue
  • etc.

Superb service as always

No Comment
30-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Voi Jeans Mens Nirvania Shoes Navy/Burgundy
  • Henleys Mens Relocate Polo White
  • etc.

Sizes did not fit. Even though they are sizes I regularly buy. Sized far too small

Read more

Thanks for taking the time to leave us some feedback.
We are sorry to hear that you are unhappy with the item you have received. Please feel free to return it to us for a replacement in a different size or a full refund.
Please accept my apologies for any inconvenience this may have caused.

Regards
Voirrey
Customer Care Team

30-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Goods were as expected

No Comment
27-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

great jeans quick delivery

No Comment
18-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

These Jeans were not suitable as they were very narrow (slim) in the leg so unfortunately we had to return them. Thank you.

No Comment