MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 378606 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
03-Oct-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
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  • Native Youth Mens Jersey Crew Salt And Pepper
  • etc.

The item was small, I have requested a replacement item, I have received no communication about the replacement, the cost of the old item was refunded to me and no replacement. I would have expected even if the item I wanted is not in stock to be notified.

Read more
No Comment
01-Oct-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • JACK AND JONES Mens Ben ORG SC 111 LID Jeans Washed Black

Service was quick and efficient, would use again

No Comment
30-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • JACK AND JONES Mens Still O-Neck Sweat Folkstone Grey
  • Fluid Mens Contrast Pocket T-Shirt Blackberry
  • etc.

Prompt delivery and good quality items.

No Comment
10-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Lacoste Mens Romeau Suede Trainer Black/Yellow

excelent

No Comment
09-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Jeans are supposed to be 34 inch leg but are still too short for me

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I am sorry this item didn't fit as you expected. We do aim to give as much style information as possible online to help our Customers when choosing items. I'm sorry if you did not find this helpful
Thanks for your feedback. Please feel free to return it for a full refund.
Cathy
Customer Care Team

04-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Voi Jeans Mens Hudson Trainers Black
  • Voi Jeans Mens Compound Sweat Black
  • etc.

Nice and comfy jeans from jack jones... Good in price

No Comment
03-Sep-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Good xxxx

No Comment
30-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

I only buy Levi's or Jack & Jones jeans, love these!

No Comment
27-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Jeans look great, and fit nicely

No Comment
27-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Kickers Junior Fragma Strap Leather Shoes Black
  • JACK AND JONES Mens Clark Original Ocean Fit Jeans Mid Blue

Äm not sure if this was thé 17cm. Disappointed. Tahé advert was for 20cm
I order 20cm for all thé jeans but ended up with One 17cm

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I am sorry that you have received an incorrectly sized item.I have posted you a free Collect+ returns label,so that you may return the goods to us at no cost to yourself.Please go to www.collectplus.co.uk/mandm to find your nearest collection point.They will give you a receipt with a tracking number.Please then either email Customer Services at customerservices@mandmdirect.com,or telephone us on 0371 200 5000,with the tracking number and we will send replacements out on express delivery (subject to stock levels).
Thank you for your feedback.
Roger
Customer Care Team

25-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

As described, satisfied customer

No Comment
02-Aug-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • JACK AND JONES Mens Alobe T-Shirt Black Navy
  • JACK AND JONES Mens Jeremy T-Shirt Directoire Blue
  • etc.

Superb service as always

No Comment
30-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Voi Jeans Mens Nirvania Shoes Navy/Burgundy
  • Henleys Mens Relocate Polo White
  • etc.

Sizes did not fit. Even though they are sizes I regularly buy. Sized far too small

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Thanks for taking the time to leave us some feedback.
We are sorry to hear that you are unhappy with the item you have received. Please feel free to return it to us for a replacement in a different size or a full refund.
Please accept my apologies for any inconvenience this may have caused.

Regards
Voirrey
Customer Care Team

30-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

Goods were as expected

No Comment
27-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

great jeans quick delivery

No Comment
18-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

These Jeans were not suitable as they were very narrow (slim) in the leg so unfortunately we had to return them. Thank you.

No Comment
01-Jul-2014

JACK AND JONES Mens Ben ORG SC 776 Lid Jeans Blue

  • Customer also reviewed:
  • Superdry Mens Washbasket Check Shirt Oaks Orange Check
  • Mad Wax Mens Slider Sandals Grey
  • etc.

Didn't fit

Read more

I am sorry that some of your items didn't fit as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the size to buy. I'm sorry if you did not find this helpful.
Thanks for your feedback, this does help us to make any style/size advice adjustments online to help other customers. Please feel free to return any unworn item's for an exchange for something else or a full refund.
Poppy,
Customer Care Team.