MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 357514 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
17-Jul

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Criminal Damage Mens Cargo Shorts Green Camo
  • 883 Police Mens Oliver T-Shirt Black Olive

Really good service

No Comment
16-Jul

Firetrap Womens Cutie Pumps White

:-) :-) :-)

No Comment
14-Jul

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Voi Jeans Mens Earthquake Velcro Trainers White/Forest Green
  • Voi Jeans Mens Datsun Canvas Pumps Mid Grey
  • etc.

the delivery is excellent,.the goods are usually very good also.only gripe is returns.

No Comment
14-Jul

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Board Angels Girls Sandals Blue
  • Fluid Womens Jog Pants Grey Marl
  • etc.

U

No Comment
09-Jul

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Vans Mens Gnarwhal Board Shorts Aquamarine
  • Vila Womens Bloomi Top Pristine
  • etc.

Quick and easy

No Comment
02-Jul-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Voi Jeans Mens Earthquake Lace Trainers White/Navy/Yellow
  • Bench Mens Injected Canvas Pumps White/Navy

Comfy

No Comment
29-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Voi Jeans Womens Lady Fletcher T-Shirt White/Capri/Dewberry
  • Firetrap Womens Dionne Souvenir T-Shirt Eggshell

nice little pumps especially for comfort & holidays,bought all these items for my daughters birthday

No Comment
27-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Fred Perry Mens Ross Canvas Pumps Regal
  • Firetrap Mens Charlie Canvas Pumps White/Navy

There's no quality control or if there is there's no customer care

28-Jun-2014
Quality control should be done by yourselves and not left to the customer who then has to go to the trouble to return the faulty goods for you to finally do a inspection of the goods, it's to late by then

Read more
No Comment
24-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Bench Mens Injected Canvas Pumps White/Navy

Good strong comfortable shoe

No Comment
24-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • KP85 Womens Trainers Pink

Love these, great size, very comfortable

No Comment
23-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Converse Mens CT All Star Padded Collar Peel Back Mid Suede Grey

Love them, great value and will be ordering another pair.

No Comment
22-Jun-2014

Firetrap Womens Cutie Pumps White

great wee pair of shoes great value

No Comment
19-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Vero Moda Womens Firenza Filippa Cardigan Dark Grey Melange
  • Onfire Womens Pumps Navy Multi
  • etc.

Lovely pair of shoes, look great with everything. Bang on trend. Shoes are so comfy and will definitely consider buying another pair in a different colour. Great value for money

Read more
No Comment
17-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Criminal Damage Womens Loser T-Shirt White/Silver

Great

No Comment
15-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Under Armour Womens Armour Fleece Big Logo Hooded Sweat Electric Blue
  • Firetrap Mens Newport Jeans Stonewash

love the product but had to order a size bigger than I would normally wear as they must be small fitting

No Comment
15-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Onfire Womens AOP Canvas Pumps Navy
  • Babeskin Womens FZ Hoody Pale Turquoise

Quick fast service

No Comment
13-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Unsung Hero Mens Windsor Hoody Athletic Grey
  • Onfire Womens Striped Pumps Navy Multi
  • etc.

Look good and good quality for money.

No Comment
12-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Trespass Womens Minette Jacket Black Iris
  • Trespass Girls Skydive 3in1 Jacket Pink
  • etc.

Super value for money

No Comment
12-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Mad Wax Mens Canvas Twin Gusset Shoes Navy
  • Mad Wax Mens Canvas Pumps White
  • etc.

Got everything I wanted and fast pastage

No Comment
10-Jun-2014

Firetrap Womens Cutie Pumps White

The firetrap labels on the outside of the pumps had Been cut off.... But I needed the pumps and did not have time to reorder or return!!

Read more

Thanks for your feedback.
I am disappointed to hear this item appears to have been delivered faulty. Please return it to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Pierre
Customer Service Team Leader

03-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Onfire Womens Washed Canvas Pumps Blue
  • Firetrap Womens Dionne Stars T-Shirt Grey Marl

Thanks

No Comment
02-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Unsung Hero Mens Two Pack Boxers White Print/Navy
  • Weird Fish Womens Gathered Toto Bag Mid Grey
  • etc.

Good

Read more
No Comment
01-Jun-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Firetrap Mens Roma Jeans Ridge Wash

Excellent

Read more

Sorry to hear that you have found our service lacking on this occasion. Unfortunately, on this occasion we were unable to supply you with one of the items ordered. As we are an end of line retailer, stocks are limited and can sell out between your order being placed and processed in our warehouse. Where this is the case, a refund will be processed as per our terms and conditions. In regards to receiving 2 different sized shoes, I can only apologize. All items are checked before being sent out to make sure they are correct. Unfortunately, the odd item can slip through the net and be sent out incorrectly. Sadly when processing the return of this item, we no longer had the stock available, hence a refund being processed.
Please accept our apologies for the inconvenience caused.
Kind regards
Craig
Customer Care Team

01-Jun-2014

Firetrap Womens Cutie Pumps White

I was sent out a used and damaged pair of trainers which were returned and NOT replaced. These were a gift purchase so very poor service which failed to meet even the lowest of purchase criteria NEW...would NOT recommend

Read more
No Comment
31-May-2014

Firetrap Womens Cutie Pumps White

  • Customer also reviewed:
  • Firetrap Womens Cutie Pumps Coral Chambray

Fit like a glove

No Comment