MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 341203 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
17-Apr

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Firetrap Mens Visitor Shirt White
  • Firetrap Womens Melissa Cardigan Navy

Poor quality

Read more

Thanks for your feedback.
I am sorry to hear that you are not happy with the items you recently bought. I can confirm that all the products sold to MandMDirect.com are the same as what Firetrap would offer throughout its distributions, be that to outlet stores or online retailers, and that they are definitely not fakes or counterfeit goods. Please feel free to return any unsuitable items for a refund.
Amy
Customer Care Team

12-Apr

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Onfire Mens Shawl Collar Fleece Sweat Navy
  • French Connection Mens Sneazy Hoody Darkest Blue
  • etc.

Nice top but a little creased up when it arrived but overall husband was pleased with it

No Comment
10-Apr

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Ted Baker Mens Comchin Tapered Pocket Casual Chinos Natural
  • Firetrap Mens Wireless T-Shirt Midnight Marl
  • etc.

Good quality and great price.

No Comment
08-Apr

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • JACK AND JONES Mens Premium Cardigan Duffel Bag
  • Firetrap Mens Chain T-Shirt True Navy
  • etc.

One popper completely out of sync with its counterpart? Perhaps a second?

Read more

We’re very sorry to hear you have received a faulty item.
Please return it to us for our Returns Manager to inspect, stating if you would like a replacement or refund.
If you have mislaid the invoice, please enclose a covering letter with your returns, detailing your name and full address, together with the action you wish us to take (refund or replacement) and use any suitable packaging.
Sammie
Customer Care Team

24-Mar-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • JACK AND JONES Mens T-Shirt White
  • JACK AND JONES Mens Kore T-Shirt Blue
  • etc.

was going to return this product as i got wrong colour but use didnt sent me the returns label which i ordered so by time id pay returns and then the postage and packing again it would end up expensive

No Comment
19-Mar-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Firetrap Mens Boston Polo Indigo
  • Crosshatch Mens Vixxie Jacket Black

excellent service delivered on tome partner very pleased with his birthday clothes.

No Comment
19-Mar-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Kangaroo Poo Mens Baselayer Set Black
  • JACK AND JONES Mens Oslo Boots Blue

Pop Button off already

Read more

Thanks for your feedback.
I'm sorry to see that you're not happy with this item. If it is has developed a fault that isn't just normal fair wear and tear, please return it to us so we can replace or refund it accordingly.
Joe
Customer Care Team

10-Mar-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Pierre Cardin Mens Jeans Heavy Stonewash
  • Pierre Cardin Mens Jeans Raw
  • etc.

sent back faulty press studs

Read more

Thanks for your feedback.
I am disappointed to hear this item appears to have developed a fault. I can confirm that we received your return on 12.02.14 and refunded accordingly.
Pierre
Customer Service Team Leader

07-Mar-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Onfire Mens Nubuck Tassel Loafers Black
  • KP85 Mens Zip Hoody Denim Marl
  • etc.

very good

No Comment
06-Mar-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Trespass Mens Lap 1/2 Zip Fleece Cobalt
  • KP85 Womens Zip Hoody Burgundy
  • etc.

Thanks!!!

No Comment
05-Mar-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Angry Birds Junior Onesie Red
  • Fluid Womens Africa Faux Fur Coat Black
  • etc.

Really nice with the jeans and pumps :)

No Comment
28-Feb-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • KP85 Womens Zip Hoody Navy
  • KP85 Womens Zip Hoody Denim Marl
  • etc.

Fantastic service as always

No Comment
28-Feb-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • French Connection Mens Jeans Rinse
  • KP85 Mens Zip Hoody Navy
  • etc.

Product fine, just ordered the wrong size, return service was excellent, kept up to dare and refunded very quickly.

No Comment
31-Jan-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Onfire Mens Suede Boots Black

good

No Comment
29-Jan-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Umbro Mens TT Performance Jacket Charcoal

returned did not fit replacement size not available

No Comment
28-Jan-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Voi Jeans Mens Luka T-Shirt Acorn/White/Green
  • Voi Jeans Mens Bucket Hoody Grey Marl
  • etc.

Fine

No Comment
21-Jan-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Everlast Mens Three Pair Pack Sports Boxers White
  • Crew Clothing Mens Classic Zip Pique Sweat Navy

Good quality all round.

No Comment
21-Jan-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • French Connection Mens Cable Knit Cardigan Darkest Blue
  • French Connection Mens Check Shirt Navy/Red Check
  • etc.

Great company to shop with. Ace service,great value.

No Comment
17-Jan-2014

Firetrap Mens Chemical Button Sweat Top Navy

  • Customer also reviewed:
  • Voi Jeans Mens Carlo Lo Pro Trainers Black/Maroon
  • Onfire Mens Lace Up Shoes Brown
  • etc.

Good quick service of well priced clothing.

No Comment