MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 371756 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
22-Sep

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Criminal Damage Womens Loser T-Shirt Black
  • Henleys Mens Nopton Hoody Charcoal Marl
  • etc.

small fittinf

No Comment
26-Jul-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Hype Mens Clouds Signature Print Flip Flops Clouds
  • Voi Jeans Mens Treeby Jeans Black
  • etc.

Excellent service from order intake to delivery

No Comment
25-Jun-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Ralph Lauren Junior Walter Flip Flops Navy/Green
  • Dare2b Mens Freeze Dry 1/2 Zip Fleece Black

Very quick easy service

No Comment
02-Jun-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Voi Jeans Mens Shore Swim Shorts Black/Electric Blue
  • 883 Police Mens Calisto Graphic T-Shirt Black
  • etc.

Great prices and fast delivery!!!

No Comment
01-Jun-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Kangaroo Poo Junior T-Shirt Turquoise
  • Kangaroo Poo Junior T-Shirt White
  • etc.

Very efficient and I was kept informed at each stage.

No Comment
30-May-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Criminal Damage Womens Douche T-Shirt White
  • Nike Junior YA76 Full Zip Hooded Sweat Top Black
  • etc.

Sizing for 8 years was too small for my 7 year old son

Read more

Thank you for your feedback.
I am sorry to hear that some of the items were not sized as expected. We try and provide as much sizing information as possible so I'm sorry that these were not suitable.
I can see that these have now been exhcanged or refunded.
Tish
Customer Care Team

30-May-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Haywire Junior Mamede Shorts Ripper Red
  • Haywire Junior Mamede Shorts Riviera
  • etc.

Good quality

No Comment
22-May-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Fluid Mens Stripe T-Shirt Optic White
  • Firetrap Junior T-Shirt Yellow
  • etc.

great service would recommend to any one

No Comment
17-May-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Trespass Womens Minotto Jacket Aqua
  • Henleys Junior Aphex T-Shirt Navy/Yellow
  • etc.

good price,delivered when said.

No Comment
25-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Kangaroo Poo Junior Poplin Shorts Navy
  • Kangaroo Poo Junior Check Shirt Blue
  • etc.

Have done and will continue to use MandM Direct for a long time now. Very happy with the quality of the items. Also the speed and service of delivery, and the returns policy is fantastic. One very happy MandM Direct customer!

No Comment
17-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Converse Junior T-Shirt White

I ordered a 10-year olds size and it would of Fit probably a 3-year old, however I am aware that the Firetrap Brand is not True to size.

Read more

Thanks very much for your feedback.
I am sorry to see that this wasn't suitable, but I'm glad to hear that you've had no issues returning the item and can see that you have now been refunded accordingly.
Joe
Customer Care Team

12-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Firetrap Junior Sweater Vintage Grey Heather
  • Firetrap Junior Hoody Vintage Grey

See above

Read more

Thank you for your feedback
If you feel that your item may have a manufacturing fault please feel free to send it back to us with a covering letter for our Returns Manager to inspect. If have mislaid the invoice, please enclose a covering letter with your returns, detailing your name and full address, together with the action you wish us to take (refund or replacement).

Regards
Emma Customer Care Team
11-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Haywire Junior Pirian T-Shirt Dutch Blue
  • Nike Junior FCB Barcelona TT Jacket Navy/Blue
  • etc.

Sizing was really small

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I'm sorry if you did not find this helpful. Please feel free to return them for a full refund.
Sammie
Customer Care Team

10-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • No Fear Junior Sweat Shorts Grey Marl
  • Converse Junior T-Shirt White
  • etc.

Very quick good service

No Comment
08-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Haywire Junior Horka Sweat Jacket Charcoal
  • Haywire Junior Zuccio Jeans Dark
  • etc.

Brilliant quality of clothes,

No Comment
08-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • No Fear Junior T-Shirt Black
  • No Fear Junior Hoody Charcoal
  • etc.

Good quality clothing, cheap affordable prices, good size availability, quick efficient service

No Comment
08-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Speedo Junior Solid Leisure Swim Shorts Navy
  • Nike Junior Relaxed Brode Adjustable Cap White/Black
  • etc.

Fab buys all round fantastic prices great delivery

No Comment
08-Apr-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Speedo Junior Solid Leisure Swim Shorts Navy
  • Trespass Junior Connor T-Shirt Red
  • etc.

The print wasn't great on this t shirt I should have sent it back really but I had a big order and everything else was ok, it will do for on the beach etc....

Read more

Thanks for taking the time to leave us feedback. I am sorry to hear that the t-shirt wasn't quite right on this occasion. Your feedback is appreciated and is used to assist future customers.
Sammie
Customer Care Tea,

26-Mar-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Urban Logik Junior Darwin Boots White
  • Supra Toddler Skytop Trainers White
  • etc.

excellent website and great delivery times!!

No Comment
24-Mar-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Voi Jeans Womens Nirvana Canvas Shoes Navy
  • Voi Jeans Junior Parker Canvas Shoes White/Green
  • etc.

Very good value for money

No Comment
21-Mar-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Kangaroo Poo Junior Gates Hoody Navy
  • Firetrap Junior T-Shirt Red
  • etc.

Good fit and good quality

No Comment
20-Mar-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Firetrap Junior Polo Bright White
  • Firetrap Junior T-Shirt Yellow
  • etc.

Again to small for 10-11yrs

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I'm sorry if you did not find this helpful. Please feel free to return it for an exchange for something else or a full refund.
Sammie
Customer Care Team

14-Mar-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Trespass Junior Tait Shorts Granite
  • Ben Sherman Junior T-Shirt Cloud Burst
  • etc.

Quality

No Comment
06-Mar-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Pineapple Girls Shooting Star Ra Ra Dress Raspberry
  • Firetrap Junior T-Shirt Charcoal Grey
  • etc.

ok,

No Comment
05-Mar-2014

Firetrap Junior T-Shirt Bright White

  • Customer also reviewed:
  • Haywire Junior Mottram T-Shirt Acid Lime
  • Haywire Junior Mottram T-Shirt Hawaiian Ocean
  • etc.

Website was easy to use. Goods arrived quicker than expected and I was kept well informed from order placement through to delivery. Goods purchased were all of a high quality and were excellent value for money. Will definitely be using this company again.

No Comment