MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 370155 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
02-Sep-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Duck and Cover Mens Argento T-Shirt Sapphire
  • Duck and Cover Mens Argento T-Shirt White
  • etc.

Was small but a nice top

No Comment
27-Jul-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Diesel Mens T NYX Stripe Polo Grey

Ditto as above.

Read more

Thank you for your feedback.
We can assure you that all o our items are 100% genuine.
We would never want you to keep any items you are not completely satisfied with so please feel free to return any unworn items within 28 days of receipt.

Regards
Emma Customer Care Team
24-Jul-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Diesel Mens T NYX N Polo Blue
  • Diesel Mens T NYX N Polo White

Poor quality, looked fake not like other Diesel polo shirts purchased; all 3 items were returned for full refund

Read more

Thanks for your recent feedback. Glad to see that you've found your ordering experience a pleasant one. Sorry to hear you were not happy with this item and you had to return it. We appear not to have received it yet, but if you wish for us to track this return please contact our Customer Service Team and we can do this straight away to give you an idea of when we will process your return.
Kind regards
Craig
Customer Care Team

22-Jul-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Timberland Mens Grafton Hiker Boots Brown Camo
  • Timberland Mens Splitrock 2 Hiker Boots Dark Brown
  • etc.

True to description.

No Comment
22-Jul-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Criminal Damage Mens Vince Cargo Shorts Blues Check
  • French Connection Mens New Cargo Shorts Khaki
  • etc.

Great service

No Comment
21-Jul-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Helly Hansen Mens Block Stripe Polo White/Light Grey/Blue
  • Bench Womens Injected Jersey Pumps Grey Marl/Aqua
  • etc.

Great

No Comment
16-Jul-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Lyle And Scott Club Mens Basic Polo Blush
  • Lyle And Scott Club Mens Embroidery Patch Polo Pure Red
  • etc.

Cancelled order

Read more
No Comment
30-Jun-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Lyle And Scott Club Mens Classic Chino Shorts Bright Rose

Poor quality - looks cheap

Read more

Thank you for your informative feedback on some of the products you received from us. We would never want you to keep any items that you are not completely satisfied with so please feel free to return any items you are not happy with under our no quibble returns policy.
We pride ourselves on the high quality products we offer our customers at low prices and would be disappointed if you were in any unhappy with the quality of anything you have purchased from us.
Poppy,
Customer Care Team

24-Jun-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Original Penguin Mens Stripe Pocket Polo White
  • French Connection Mens Savior Polo Green Marl
  • etc.

Didn't fit

Read more

Thank you for your feedback
I am disappointed to hear this item appears to have developed a fault. Please return it to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Annette
Customer Care Team

30-May-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • UCLA Mens Script Track Pants Light Grey Marl
  • UCLA Mens Bruins 19 T-Shirt Chilli Pepper
  • etc.

Bad

Read more

Thank you for your feedback.
I am sorry to hear that you were not completely happy with this polo. We try and provide as much information as possible on all items, so I'm sorry that this was not suitable.
Please accept my apologies for any disappointment caused.
Tish
Customer Care Team

14-May-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Fluid Womens Runner Shorts Dark Blue
  • Diesel Mens T NYX Stripe Polo Grey

Really good online shopping experience. Website easy to navigate and service is second to none.

No Comment
12-May-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Diesel Mens Safado Regular Slim Jeans 0074W Blue

But the e-mail said it was free delivery, there was no mention of having to spend £30 or £50 until I got to the end of the order. MandM should honour the e-mail

No Comment
07-May-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Voi Jeans Mens Shore Swim Shorts Black/Electric Blue
  • Voi Jeans Mens Ripley Nep Denim Construction Jeans Blue
  • etc.

Smaller size than normal, but nice top. Ordered a replacement.

No Comment
24-Apr-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Peter Werth Mens Sutton Twill Shorts Navy
  • Converse Mens CT All Star Double Tongue Ox Forest Green
  • etc.

Good quality

No Comment
11-Apr-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Smith And Jones Mens Pancho Polo Le Mans Blue
  • Lyle And Scott Club Mens Polo Bright Rose

good servise but need to improve send right prodact cos last time they send me wrong clour and wrong size

No Comment
09-Apr-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Diesel Mens T NYX Stripe Polo Grey
  • Diesel Womens T-Waira Maglietta T-Shirt Khaki

Its ni original item

Read more

Thank you for the feedback.
If you were to directly compare styles - any differences highlighted would be down to slight variances in materials and components that can occur from batch to batch, but overall the item would be of same standard and quality.
Some styles and lines have been carried for 5 or more years - there will be differences in when the item was produced and by which supplier. In 5 years a line will have been made by various suppliers all that may generate differences in pattern or slight make up.
Sammie
Customer Care Team

25-Mar-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Diesel Mens Safado Reg Slim Fit Jeans 0807U
  • Diesel Mens Nana RS T-Shirt Off White

fantastic

No Comment
22-Mar-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • JACK AND JONES Mens Tad Shirt Cloud Dancer

Fab service great delivery

No Comment
20-Mar-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Diesel Mens Larkee Regular Jeans 0800Z Blue
  • Diesel Mens T NYX Stripe Polo Blue

Very efficient

No Comment
19-Mar-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Vans Mens Edgeware Check Western Shirt Deep Navy/Beach
  • Ping Collection Mens Luxley Panelled Polo Black/Ash
  • etc.

ordered a large but deff- not a large, Diesel need to redesign there sizes. This doesn't reflect on MandM Diesel are at fault.

Read more

Thanks for taking the time to leave us feedback.
I am sorry to see that these weren't a good fit, we do try and include accurate brand specific size guides for each item. I'm glad to see that they have already been returned and you have been refunded accordingly.
Joe
Customer Care Team

17-Mar-2014

Diesel Mens T NYX N Polo Green

  • Customer also reviewed:
  • Onfire Mens Suede Desert Boots Navy
  • French Connection Mens Sneazy Polo Grey Marl
  • etc.

nor original diesel. but some *profanity removed by Feefo*. with clued diesel logo and material what pobably will not last longer then 5 washes. The main reason why I ordered this time was that you had diesel polos again. the ones I have ordered prevously have huge material difference withe the ones this time. Really dissopointed

Read more

Thank you for taking the time to leave us feedback.
We can confirm that all the products sold to MandMDirect are the same as what Diesel would offer throughout its distributions, be that to outlet stores or online retailers, and that they are definitely not fakes or counterfeit goods.So if you were to make a comparison between your MandMDirect purchase and the same item from a different source, you may be comparing old stock against newer stock and vice versa.
Sammie
Customer Care Team