MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 376517 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
22-Sep-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Firetrap Womens Quenna Heeled Cutout Boots Black
  • Converse Womens All Star Lady Outsider Hi Leather Black
  • etc.

Absolutely brilliant customer service, prompt delivery, great and easy communication with delivery man

No Comment
17-Sep-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Superdry Womens Ventura Slouch Hoody Smoke
  • Converse Womens CT All Star Padded Collar 2 Mid Leather White/Grey

Good, speedy service, using the best delivery service

No Comment
16-Sep-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

Good

No Comment
16-Sep-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Superdry Womens Super Series High Tops Baby Blue

Daughter loved them

No Comment
29-Aug-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

Lovely design and comfortable to wear.

No Comment
29-Aug-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Bench Womens Injected Canvas Pumps Black/Pink
  • Converse Womens CT All Star Padded Collar 2 Suede Mid Black/White

Love them!!

No Comment
26-Aug-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Converse CT All Star Padded Collar 2 Mid Leather Black/White/Grey

The website is easy to use and order process was simple. They used myhermes who use local couriers and unfortunately our courier never attempts to deliver. I contacted m and m customer service and was advised they had attempted three times and my order was to be returned - they had not attempted to deliver at all as I was in the property. I was advised that my order would be sent out a further time ASAP. I contacted them the following week and the lady I got on this occasion was quite rude asking "well, why would they say they attempted when they never", basically insinuating that I was lying. She did not offer any help at all. My shoes were issues again using interlink express and on first attempt, I received my order. I feel that the whole process would be improved by using an alternative delivery service as myhermes are known for their issues on lack of delivery or leaving items in silly places etc and this is then associated with m and m direct.

Read more
No Comment
26-Aug-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • adidas Womens 3 Stripe Tiro 11 Training Jacket Forest/White

Great looking but unfortunately poorly made internally. There is faulty stitching with a lump of material in the right boot which makes it painful to wear.

Read more

We're sorry to hear that you have received a faulty item. Please return it to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.

Shauna
Customer Care Team
30-Jul-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

Good quality

No Comment
23-Jul-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Converse Mens CT All Star Padded Collar Peel Back Mid Suede Grey

Half size too big online service pushed the wrong button I called for them to be changed instantly nd was refused little disappointed

No Comment
23-Jun-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Under Armour Womens Micro G Lightweight Minimalist Running Shoes Black

As always very speedy and efficient service

No Comment
16-Jun-2014

Converse Womens CT All Star Padded Collar Side Zip Mid Black/Silver

  • Customer also reviewed:
  • Converse Womens CT All Star Padded Collar 2 Mid Fur Grey
  • Converse Womens CT All Star Two Fold Hi Grey
  • etc.

Love, love love these!

No Comment