MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 422919 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Al Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
21-Apr-2015

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Onfire Mens Grandad Neck T-Shirt Grey Marl

Good quality good fit

No Comment
12-Apr-2015

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • 883 Police Mens Otif Chinos 2022 Black

Nice trousers, unfortunately they were labeled incorrectly, ordered 34w/32L and they were a 30L, someone has a dodgy tape, so I have to pay returns postage for someone elses cock up! Unless 'relaxed fit' means 2 inches up your ankle!

Read more

Thanks for your feedback on this product. We have noted your comments. Please feel free to return any unsuitable items for either a refund/replacement under our no quibble returns policy, please also include a covering letter detailing your concerns and this will be investigated.
Poppy- Customer Care Team.

19-Mar-2015

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

32w 32 l could not even get my leg in and I've been the same waist and leg for 20 years

Read more

Thanks for your feedback on this product. We have noted your comments. Please feel free to return any unsuitable items for either a refund/replacement.

Sarah
Customer Care Team
02-Mar-2015

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

Good product as image on web site.

No Comment
11-Feb-2015

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Original Penguin Mens The Daddy Garment Dye Polo True Black

As listed

No Comment
01-Jan-2015

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Caterpillar Mens Relaxed Fit Cargo Pants Dark Shadow

Good quality but wrong size

No Comment
31-Dec-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

ok

No Comment
31-Dec-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

badly sized.not mandm fault

Read more

Thanks for your feedback on this product. We have noted your comments. I can confirm that your return has been received and refunded/exchanged accordingly.
Cathy
Customer Care Team

29-Dec-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

good quailty

No Comment
28-Dec-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Duffs Junior T-Shirt Charcoal
  • Duffs Junior Merge T-Shirt Blue

Very pleased with these

No Comment
16-Nov-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Animal Womens Board Shorts Dewberry
  • Ringspun Mens Hayward Hoody Navy Marl
  • etc.

Very good

No Comment
13-Nov-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • UCLA Mens Ontario Track Top Peacoat
  • Lyle And Scott Vintage Mens Cally Mesh Slip On Shoes White
  • etc.

Great and comfortable

No Comment
12-Nov-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Helly Hansen Mens Nautical T-Shirt Red

The price and product design are very good. The knee on one leg has a mark which is the result of a flaw in the weave which is disappointing. No I am not going to return them as it is hassle and I guess the risk you take when you buy online. Buyer beware as they say.

Read more

I am disappointed to hear this item appears to have developed a fault. Please return it to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Thank you for your feedback.

Sarah
Customer Care Team
12-Nov-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Caterpillar Mens Relaxed Fit Cargo Pants Dark Shadow

Although labeled 34 x 34 these are actually 34 x 32.
Will be having to return.

Read more

I am sorry that some of your items didn't fit as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the size to buy. I'm sorry if you did not find this helpful.
Thanks for your feedback, this does help us to make any style/size advice adjustments online to help other customers. Please feel free to return any unworn item/s for an exchange in size or a full refund.

Heidi
Customer Care Team
03-Nov-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • adidas Junior F50 Full Zip Hooded Sweat Blue/Zest
  • adidas 3 Stripe Mundial Goal Keeper Shirt Uniform Blue/Poppy

A bit tight

No Comment
02-Nov-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Craghoppers Mens Basecamp Cargo Trousers Granite

It said relaxed fit, I expected a baggy or straight leg fit on hearing that.these are not they are a narrow leg cargo pant

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I'm sorry if you did not find this helpful, please feel free to return it for a full refund.
Thanks for your feedback.

Sarah
Customer Care Team
27-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Caterpillar Mens Relaxed Fit Cargo Pants Cypress

The colour did not look the same when received as it did on line. They appeared to look much lighter online.

No Comment
22-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Caterpillar Mens Relaxed Fit Cargo Pants Dark Shadow

Hole in pocket of one pair of trousers zip faulty on other. Suspect products are cheap due to being slight seconds.

Read more

I'm sorry to hear you were not happy with the quality of this item. As a company we pride ourselves on the high quality items we can offer our Customers with huge savings. If you are ever not completely satisfied with the quality of any item in the future please do not hesitate to return it to us under our no quibble returns service

Heidi
Customer Care Team
21-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

Good

No Comment
18-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Sprayway Mens Reactor Insulated Gilet Petrol
  • Caterpillar Mens Relaxed Fit Cargo Pants Cypress

Very tight on legs, not relaxed fit at all

Read more

Sorry to hear your were not happy with the fit of the trousers we do try to add as much information regarding size and style online for our customers sorry this was not helpful this time. I can see that you have now returned the items and a refund was processed on 17/10/14.
Terri
Customer care Team

12-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Ralph Lauren Mens Custom Fit Shirt White
  • French Connection Mens Denim Jeans Light Blue
  • etc.

Good quality thought they are a straight fit rather than relaxed fit

No Comment
08-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Ellesse Mens Challenge Tipped Polo Red
  • KP85 Mens Zip Hoody Grey Marl
  • etc.

Should have been size 30 leg but were incorrectly marked up and were actually size 32 leg

Read more

We would never want you to keep anything that you are not totally happy with.Please return the items to us for either an exchange,or a full refund,please provide a covering letter regarding the problem with the hoody.I can assure you that the items are genuine and not seconds and supplied to us by the Brands themselves.
As regards us having no free returns service,we do not offer this in order to keep our prices as low as possible.We do offer a pre-paid return service through Collect+ for £1.489,or £2.99 thereafter.We believe that this offers exceptional value for money when compared to other means of carriage.
Thank you for your feedback.
Roger
Customer Care Team

07-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Ringspun Mens Ansel Hoody Charcoal
  • Bravesoul Mens T-Shirt Green Marl

Great fit and good quality.

No Comment
01-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Quiksilver Mens Short Sleeve Basic T-Shirt Yellow
  • Kangaroo Poo Mens T-Shirt Brown
  • etc.

Very rapid service. Thank you :-)

No Comment
28-Sep-2014

Caterpillar Mens Relaxed Fit Cargo Pants Kelp

  • Customer also reviewed:
  • Caterpillar Mens Tournament Check Shirt Whitehall Plaid
  • Caterpillar Mens Tournament Check Shirt Regent Plaid
  • etc.

excellant

No Comment