MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 379757 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
27-Oct

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Caterpillar Mens Relaxed Fit Cargo Pants Kelp

Colour as expected

No Comment
20-Oct

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Wax Mens Thinsulate Polar Fleece Hat Black
  • Trespass Mens Amherst Soft Shell Jacket Black/Azure
  • etc.

service was excellent

No Comment
19-Oct

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Ellesse Mens Serve Crew Neck Sweat Burgundy
  • Trespass Mens Clasp Padded Gilet Flint
  • etc.

Quick delivery time

No Comment
19-Oct

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

Well made and sturdy

No Comment
18-Oct

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Sprayway Mens Reactor Insulated Gilet Petrol
  • Caterpillar Mens Relaxed Fit Cargo Pants Kelp

Very tight on legs, not relaxed fit at all

Read more

Sorry to hear your were not happy with the fit of the trousers we do try to add as much information regarding size and style online for our customers sorry this was not helpful this time. I can see that you have now returned the items and a refund was processed on 17/10/14.
Terri
Customer care Team

13-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Dare2b Mens Freeze Dry 1/2 Zip Fleece Skydiver Blue
  • Craghoppers Mens Basecamp Lightweight Fleece Black Pepper

Unfortunately zipper was damaged so items returned

Read more

I am disappointed to hear this item appears to have developed a fault. Please return it to us for an exchange or full refund, noting the fault and we will investigate immediately. If the item is found to be faulty you will also be refunded on any returns postage paid to send it back.
Thank you for your feedback.
Poppy,
Customer Care Team.

12-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Ralph Lauren Mens Custom Fit Shirt White
  • French Connection Mens Denim Jeans Light Blue
  • etc.

Good quality thought they are a straight fit rather than relaxed fit

No Comment
10-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Criminal Damage Mens Skinny Hoody Navy
  • Criminal Damage Mens Slice Cargo Pants Black
  • etc.

Never been let down by the mandm service which is why I keep going back to them.

No Comment
07-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Levi's Mens 506 Jeans Blue
  • JACK AND JONES Mens Robert Shirt Navy Blazer
  • etc.

Hmm, website said they came up big so order a bit smaller, I order slightly smaller but the trousers that turned up were tiny! I asked to exchange for the next size up, but these were only available in a different colour, I stated this on my return, however I was told you didnt have any stock at all, and refunded the money, however the item that I asked for was (and still is) showing as in stock on the website. I went and bought them from tkmaxx in the end, a bit of annoying end to what should have been a good experience.

Read more

I'm sorry to hear the item didn't fit as you expected. We do try to give as much size and style information as possible, the sizing comes straight from the brand themselves sorry this did not help you this time.From looking at your account I can see that you returned the item and a refund was processed on 1/10/14 the refund instead of a exchange would be because stock levels would of been low and the website may have been due for updating shortly. Thank you for your feedback.
Terri
Customer Care Team

06-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Caterpillar Mens Code Polo Red Pepper
  • Caterpillar Mens Code Polo Blueprint
  • etc.

Advice on sizing spot on here

No Comment
01-Oct-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Trespass Junior Yox Wellington Boots Indigo Print
  • Crew Clothing Mens Classic Zip Pique Sweat Olive

Great price for quality item.

No Comment
26-Sep-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Firetrap Mens Crime T-Shirt Black
  • Duck and Cover Mens Gluck T-Shirt Oxblood

Excellent products, fast delivery.

No Comment
24-Sep-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Helly Hansen Mens HH Logo Hoody Dark Grey/Black/White

Marked as 34 waist. More like 30!

Read more

I am sorry that some of your items didn't fit as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the size to buy. I'm sorry if you did not find this helpful.
Thanks for your feedback, this does help us to make any style/size advice adjustments online to help other customers. Please feel free to return any unworn item/s for an exchange for something else or a full refund.

Sarah
Customer Care Team
23-Sep-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Superdry Womens Edie Crew Knit Purple
  • Vila Womens Enex Knit Top Charcoal Grey
  • etc.

Great service. Always keeps you updated with delivery times, which is very handy if you work all day.

No Comment
22-Sep-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Ralph Lauren Mens Jump Cargo Pants Tan

To small not sure how they can be called relaxed fit? But still sent back with the collect plus returns label

Read more

I am sorry that some of your items didn't fit as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the size to buy. I'm sorry if you did not find this helpful.
Thanks for your feedback, this does help us to make any style/size advice adjustments online to help other customers. Please feel free to return any unworn item/s for an exchange or a full refund.
Cathy
Customer Care Team

22-Sep-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Mad Wax Mens EVA Toe Post Sandals Navy/Grey
  • Puma Mens Zip Hooded Sweat Grey/Navy/Blue
  • etc.

I have had a few orders from M&M in the last. But this will be my last. The inconsistency between clothes of the same marked sizes was huge. Some t-shirts were unwearable due to either being far far to large or too small. I was very disappointed by how much I had to either return or exchange.

Read more
No Comment
17-Sep-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

So stylish!

No Comment
09-Aug-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Superdry Womens New Orange Label Crew Knit Coal Fire
  • Ugg Womens Indah Marrakech Shoes Mint Tea

I ordered on Fri evening and paid for a next day service but I did not receive goods till Tuesday. So it needs improvement.

No Comment
07-Aug-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Onfire Mens Shorts Blue
  • Onfire Mens Shorts Khaki

Nothing wrong with trousers except a little tight.

No Comment
02-Aug-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Caterpillar Mens Relaxed Fit Cargo Pants Dark Shadow

same as above.

No Comment
30-Jul-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Urban Logik Mens Derwent Boots White/Black
  • Toffs Mens Germany Number 5 World Cup T-Shirt White
  • etc.

Saved lots and faster delivery

No Comment
15-Jul-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • JACK AND JONES Mens Storm Sweat Zip Hoody Spiced Coral
  • JACK AND JONES Mens Newport T-Shirt Mood Indigo
  • etc.

Fantastic value.

No Comment
09-Jul-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Vans Mens Royes Shirt Blue
  • J2 Mens Rex Chinos Black

Button fell off first time worn. Zip very poor quality and difficult to use

Read more
No Comment
30-Jun-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Caterpillar Mens Relaxed Fit Cargo Pants Kelp

All good

No Comment
29-Jun-2014

Caterpillar Mens Relaxed Fit Cargo Pants Cypress

  • Customer also reviewed:
  • Ted Baker Mens Long Sleeve Top With Bound Collar Dark Red
  • Original Penguin Mens Mandarin Collar Henley Top D-Blues
  • etc.

but didn't fit. Needed a 33"

No Comment