MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 340408 Customer Reviews

  • Feefo member since
  • 27/04/2010
  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
27-Feb-2014

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Ralph Lauren Girls Giles EZ Shoes White/Pink
  • Reebok Womens Easytone Slimtone Reecharm Boots Brown/Pink
  • etc.

Supr

No Comment
08-Feb-2014

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Blowfish Womens Gadget Pumps Grey
  • Board Angels Womens Kristen Bow Dress Navy

Fast delivery, great service and excellent value for money.

No Comment
27-Jan-2014

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Onfire Womens V-Neck Zip Cardigan Black/Black Twist
  • Board Angels Womens Buckle Boots Black
  • etc.

Always reliable to deliver on time..........

No Comment
26-Jan-2014

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Board Angels Womens Mid Boots Black

Material is quite thin but overall great!

No Comment
05-Dec-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Unsung Hero Mens Full Zip Hoody Navy
  • Onfire Mens Miss Her T-Shirt Black
  • etc.

Efficient and easy to work with

No Comment
23-Nov-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Red Rock Womens Zip Up Wellington Boots Leopard
  • Lotus Womens Enclave Boots Black
  • etc.

Excellent

No Comment
04-Nov-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Board Angels Womens Boots Black

very poor quality

Read more

Thanks for your feedback.
I'm sorry to hear you were not happy with the quality of this item. As a company we pride ourselves on the high quality items we can offer our Customers with huge savings. If you are ever not completely satisfied with the quality of any item in the future please do not hesitate to return it to us under our no quibble returns service.
Sarah
Customer Care Team

25-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Puma Mens Crew Neck Sweat Black
  • Blowfish Womens Hamish Fur Boots Black Snow Wash
  • etc.

Really good shoes and great price

No Comment
14-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Regatta Mens Tidal Canvas Sandals Bracken
  • Womens Leopard Skinny Belt Brown
  • etc.

Quick delivery

No Comment
14-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Rocket Dog Womens Mendy Boots Chestnut

Just not very good

Read more

Thanks for your feedback.
I am disappointed to hear this item appears to have been delivered with a fault. This is unusual as orders are checked prior to despatch therefore can only assume that this was overlooked for which we apologise. I can see that we have processed your return and completed a refund on 11/10/2013. Please allow 3 - 5 working days for this to reflect as available balance on your account.
Pierre
Customer Service Team Leader

13-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Skechers Womens Shoes Black
  • Glamorous Womens Top Khaki
  • etc.

Excellent price for a great pair of boots!

No Comment
12-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Firetrap Womens Crystal Pumps Black/White

As described, good value.

No Comment
11-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Unsung Hero Mens Westminster Full Zip Hoody Ath Marl/Navy
  • JACK AND JONES Mens James Hoody Black Navy
  • etc.

these boots are ok, I was thinking of returning them tho as the backs crunch up and is very annoying on the back of your foot but they do look nice, you just have to keep tugging the back up

Read more
No Comment
11-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Skechers Girls Boots Natural
  • Kangaroo Poo Mens T-Shirt Grey Marl
  • etc.

the quality is poor (the price was cheap too)

No Comment
10-Oct-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Voi Jeans Womens Lady Andraya Hoody White/Dazzling Blue
  • UCLA Womens Moreno Los Angeles Hoody Antique Green
  • etc.

Suede very soft, lose shape quickly, like wearing old slippers

Read more

I am sorry that some of your boots aren't as you expected. We do aim to give as much style and size information as possible online to help our Customers when choosing items, especially when deciding on the style to buy. I'm sorry if you did not find this helpful.
Thanks for your feedback, this does help us to make any style/size advice adjustments online to help other customers.
Sammie
Customer Care Team

26-Sep-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Unsung Hero Mens Empire State Crew Sweat Denim Blue Marl
  • Supra Mens Bullet Trainers Purple/White
  • etc.

Really quick delivery! Web-pages are clear, and the prizes are the cheapest you can find!

No Comment
19-Sep-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Board Angels Girls BA BTS Shoes Black

Ripped on the heel after 1 10 minute walk!

Read more

We’re sorry to hear that you are not happy with your item.
We do accept returns on worn items outside of the 28 day return policy if the items are faulty. If you believe the item has a manufacturing fault, please return it to us with a covering letter detailing the fault. Once back, the Returns Manager will inspect the item. If manufacturing faults are found we will be able to offer a replacement or refund depending on stock levels.
Sammie
Customer Care Team

23-Jul-2013

Board Angels Womens Micro Suede Ankle Boots Grey

  • Customer also reviewed:
  • Shock Absorber Womens Flexiform Bra White/Silver
  • 883 Police Mens Alcatraz T-Shirt White

Material not as expected but still pleased with product

No Comment
22-Apr-2013

Board Angels Womens Micro Suede Ankle Boots Grey

I was really pleased when i got these but after one bike ride the laces had flown out and the material appeared damaged.

22-Apr-2013
Service rating : quick delivery
Product: very poor quality.

Read more

Thank you for your recent feedback.
I am sorry to hear that you are not happy with your recent item. If you believe the item has a manufacturing fault, please return it to us with a covering letter detailing the fault. Once back, the Returns Manager will inspect the item. If manufacturing faults are found we will be able to offer a replacement or refund depending on stock levels. Please note that if we find the item has been subject to fair wear and tear it will be returned to you.
Ben
Customer Care Team.