MAM UK Ltd Reviews

Consumer ratings of MAM UK Ltd

Feedback for www.mamonlineshop.com has been compiled from1034 Customer Reviews

  • Feefo member since
  • 26/08/2011
  • Retailer of babycare products

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.mamonlineshop.com
24 Hour(s) ago

MAM Baby Bottle 330ml 1pk - NEW DESIGNS 2013

Service
Product

Service rating : I ordered the bottle with the fast flow teat for babies of 4months+ however, the teat wouldn't allow any milk to pass through it. I bought this bottle to help my baby stop being so frustrated at not bring able to get his milk quickly enough, this bottle made him even more frustrated as he was sucking away and couldn't get any milk.
Product rating : See above.

Read more
No Comment
28 Hour(s) ago

MAM Pod 1pk

  • Customer also reviewed:
  • MAM Clip & Cover 1pk - NEW DESIGNS 2013
  • MAM Clip 1pk - NEW DESIGNS 2013
  • etc.
Service
Product
Latest
Service
Product

Excellent products yet delivery was not first class as stated as arrived Tuesday when ordered on a Friday.

17-May-2013
i like the products

Read more
No Comment
29 Hour(s) ago

MAM Personalised 0+ months soother - 6pk SR0106

Service
Product

I bought a product I had a problem with, contacted MAM they resent me an item to replace the faulty one, but even though I told them I have a son they sent me a pink one. I called them to say I need blue, they said they were resenting but I still haven't received anything!

No Comment
31 Hour(s) ago

MAM Microwave Steam Steriliser

  • Customer also reviewed:
  • MAM Manual Breast Pump Maternity pack
Service
Product

Service rating : arrived quickly and wrapped well. highly recommend!
Product rating : fabulous design and sturdy construction, love it!

No Comment
36 Hour(s) ago

MAM Anti-colic 260ml 1pk - NEW DESIGN 2013

  • Customer also reviewed:
  • MAM Clip 1pk - NEW DESIGNS 2013
  • Spout 2pk
Service
Product

Service rating : The dummy clip i recived is broken it wont fasten on to the clothes as it seems to be bent. I emailed to leave details and my address to send product back but not heard or recived anything. Dissapointed after using your products for 5 years.
Product rating : Always loved your bottles and the designs

Read more
No Comment
16-May

MAM Crystal 6+months soother 2pk NEW 2013 DESIGNS

  • Customer also reviewed:
  • MAM Night 6+ months soother 2pk NEW 2013 DESIGN
  • MAM Crystal 6+ months soother 2pk
Service
Product

Very good service when we order we get them the next day or the day after .

No Comment
15-May

Handles 2pk

  • Customer also reviewed:
  • Spout 2pk
Service
Product

Very impressed with the service.

No Comment
15-May

MAM Garden 6+ months soother 2pk

  • Customer also reviewed:
  • MAM Clip & Cover 1pk - NEW DESIGNS 2013
  • MAM Moshi Moshi 6+ months soother 2pk
  • etc.
Service
Product

Service rating : My grandson loves these soothers would have loved to get the red ones but they were out of stock.
Product rating : Brilliant

No Comment
15-May

MAM Manual Breast Pump Maternity pack

Service
Product

Service rating : Excellent service, Fast delivery. I like it very much. very happy with the item. Very good quality.
Product rating : Love the idea of "maternity pack" which consist the essentials, and the idea of making a bottle out of the pump, no wastages of material and takes no much space to storage.....And it works superb. Very happy....

Read more
No Comment
15-May

MAM Clear 0+ months soother 2pk

Service
Product

Service rating : Great fast service ...!!! Thankyou
Product rating : They are the only dummies my baby likes..fab..!!

No Comment
15-May

MAM Style 0+ months soother 2pk

  • Customer also reviewed:
  • Breast Pads
  • MAM Bite & Relax Teether 4+months - 1pk
Service
Product

Service rating : One of my favourites, great quality and fast shipping
Product rating : Always the best

No Comment
15-May

MAM PERFECT 6+ months soother 1pk

  • Customer also reviewed:
  • MAM Baby's Fork & Spoon 2pk
  • MAM Clip & Cover 1pk - NEW DESIGNS 2013
Service
Product

Excellent products

No Comment
14-May

MAM Baby Bottle 330ml 2pk NEW DESIGNS 2013

  • Customer also reviewed:
  • MAM Bite & Relax Teether 2+months - 1pk
  • MAM Teat 3 - fast flow 2pk
  • etc.
Service
Product

Service rating : I LOVE MAM. THE DESIGNS ARE FAB AND MY BABY LOVES THEM
Product rating : THESE ARE THE ONLY BOTTLES MY SON WILL USE

No Comment
14-May

MAM Personalised 0+ months soother - 6pk SR0106

Service
Product

TThe order was not confimed by email i sent 11 emails in total and was replied to in the end by two different people one saying i hadn't paid which i had i hv the papal transaction id and my bank stmnt proving so and the other email saying order will take 4 weeks it was an awful experience important very disappointed and still hvnt received goods

Read more


Thank you for your comment.

We are sorry you feel this way as the only email we received from you was on the 8th May, asking if we have received your order (which was placed on the 7th May) - emails are automatically generated when your order is placed, there could be a number of technical reasons why you did not receive this automatic email from us - sometimes they go into peoples spam/junk folder or get blocked completely.

However, on the 8th May we came back to you informing you that we have received your order and that this will be with you in 3-4 weeks. Your order was for personalised soothers which as stated on our website before adding to your shopping cart, take 3-4 weeks to be delivered. This is because each Personlised soother order is made at our Factory in Hungary specifically to order - so timings are longer.

You then emailed us again on the evening of the 9th May asking for your order number and for us to confirm the names you asked for on your order.
On the 10th we replied with your order number and the names which you have selected, we also asked for you to let us know if these names are correct - that was the last correspondence.

Just to confirm again, your order is currently being processed at our factory and will be delivered to you within the promised time.

If there is anything more we can help you with please let us know, I am sorry you have feel dissapointed with the experience, but I hope you can see now why your order is not yet with you.

Best Regards
MAM

MAM UK LTD
14-May

Handles 2pk

Service
Product

Good range of items available on line as cant always find items in stores

No Comment
14-May

MAM Bite & Relax Teether 4+months - 1pk

  • Customer also reviewed:
  • MAM Bite & Relax Teether 2+months - 1pk
Service
Product

Delivery quicker than expected, teethers really lovely

No Comment
12-May

MAM Milk Powder Box

  • Customer also reviewed:
  • MAM Air 0+ months soother 2pk
Service
Product

Fab products I only use mam now for everything for my baby.

No Comment
11-May

MAM Baby Bottle 330ml 1pk - NEW DESIGNS 2013

  • Customer also reviewed:
  • NEW Replacement/spare bottle lid for anti-colic self-sterilising bottles
Service
Product

Service rating : Very well laid out website, easy to use and reasonably priced products. May I suggest making a soother tether that uses a popper around little one's wrist. I am moving our daughter into her cot bed for the first time and she keeps spitting the soother through the rails and onto the floor, and the soother clips dig into her as she moves around.
Product rating : Having used your self sterilising bottles up u til now, and therefore not having g a steriliser, it would be useful if the baby sized bottles could also be self sterilising

Read more
No Comment
11-May

MAM 270ml Baby Bottle 2pk - NEW DESIGNS 2013

  • Customer also reviewed:
  • Spout 2pk
Service
Product

Service rating : received items very quickly
Product rating : I originally started my baby on the anti-colic bottles, as she was breast fed the mam teats were perfect for her, she wouldn't drink from any other bottle. I did find the anti-colic bottles leaked if not put together properly, but much prefer the second stage bottles

Read more
No Comment
10-May

MAM Manual Breast Pump Maternity pack

  • Customer also reviewed:
  • MAM Anti-Colic 160ml 3pk NEW DESIGN 2013
  • MAM Anti-colic 130ml 1pk
  • etc.
Service
Product

Perfect all round... Thank you

No Comment
09-May

MAM Anti-colic 130ml 1pk

Service
Product

Service rating : Had no problems with my order
Product rating : I was really disappointed with the MAM bottle as It leaked water in when I tried to warm my milk, I researched this problem on the Internet to find that it is a common fault with this bottle, this fault should be made clear when purchasing or at least on the instructions as had I have known I wouldn't have wasted my money!!

Read more
No Comment
09-May

MAM Crystal 6+months soother 2pk NEW 2013 DESIGNS

  • Customer also reviewed:
  • MAM Clip & Cover 1pk - NEW DESIGNS 2013
  • MAM Garden 6+ months soother 2pk
Service
Product

Easy website to use, very quick delivery.

No Comment
09-May

MAM Microwave Steam Steriliser

Service
Product

All mam products are fantastic, would not use any other brand for my children!

No Comment
08-May

MAM PERFECT 0+ months soother 1pk

  • Customer also reviewed:
  • MAM Clear 0+ months soother 2pk
Service
Product

Service rating : Great products, user friendly website, good delivery.
Product rating : My baby uses only mam pacifiers, they are excellent. This one came with a sterilizer box that's very handy and easy to use.

No Comment
08-May

MAM Anti-colic 260ml 3pk NEW DESIGN 2013

  • Customer also reviewed:
  • MAM Milk Powder Box
Service
Product

The MAM bottles to longer than expected to arrive that was the only issue.

Read more


Thank you for your comment,

We do apologise if there was some delay with your order arriving, although we ship all of our orders First Class post with Royal Mail, sometimes there can be some delay in the postal system.

Thank you for you order and for your patience,

Kind Regards
MAM

MAM UK LTD
08-May

MAM Clear 6+m soother 2pk NEW 2013 DESIGN

  • Customer also reviewed:
  • MAM Clip 1pk - NEW DESIGNS 2013
Service
Product

good

No Comment
07-May

MAM 6+m soother & clip set - GIRL

  • Customer also reviewed:
  • MAM Night 0+ months soother 2pk NEW 2013 DESIGNS
  • MAM Night 6+ months soother 2pk NEW 2013 DESIGN
  • etc.
Service
Product

The website was easy to use and the delivery was exceptionally quick!

No Comment
07-May

MAM PERFECT 12+ months soother 1pk

Service
Product

All good

No Comment
07-May

MAM Manual Breast Pump Maternity pack

Service
Product

Service rating : Great service, delivery arrived within a couple of days. The only down side was that outer box was not discreat in any way having breast pump written on it. I found this slightly embarassing when picking it up from the sorting office.
Product rating : Looks easy to clean, hopefully it will be easy to use when the little one comes along.

Read more
No Comment
07-May

MAM Style 0+ months soother 2pk

  • Customer also reviewed:
  • MAM Start 0-2 months soother 2pk NEW DESIGN 2013
  • MAM Original 12+m soother 2pk NEW 2013 DESIGNS
  • etc.
Service
Product

Service rating : Very quick delivery! Reallly pleaaed
Product rating : Very good

No Comment
06-May

MAM PERFECT 12+ months soother 1pk

Service
Product

Service rating : Fast delivery, no problems.
Product rating : As a dental nurse I see the effect soothers have on children's teeth, but as a mum I know what a comfort they can be to little ones. I think this Mam Perfect Orthodontic Soother is really well designed and I am very pleased. Will be recommending.

Read more
No Comment
06-May

Handles 2pk

Service
Product

As expected

No Comment
06-May

MAM PERFECT 12+ months soother 1pk

Service
Product

Service rating : Excellent I would rather order direct in future than go looking for my products in store.
Product rating : As you can't buy the product I ordered in many shops.

No Comment
06-May

MAM 2 Clips 2pk - NEW DESIGNS 2013

Service
Product

Quick delivery

No Comment
04-May

MAM Teat 2 - medium flow 2pk

  • Customer also reviewed:
  • MAM Bite & Relax Teether 2+months - 1pk
Service
Product

Fast delivery

No Comment
03-May

MAM Anti-colic 160ml 3pk

Service
Product

Service rating : Haven't received my order in a week and retailer is not answering my inquiry by email.
Product rating : I already had this product and this kind of feeding bottle is my little ones favourite, wanted to have more but unfortunatelly my order hasn't reached me...

Read more


Thank you for your comment and for making us aware that your order has not yet been delivered.

In regards to emails you have previously sent, we do not have any emails from you in our mailboxes.

I can confirm that your order was dispatched on the 25th April by First Class Royal Mail Post. This should have been with you by now certainly! Can I ask you to check with your local sorting office to see if they have it there for you and failed to let you know. If not, please do email into customerservice@mamuk.com and let us know. We will then have this resent to you as recorded post.

Kind Regards
MAM

MAM UK LTD
03-May

Starter & Clip 1pk

  • Customer also reviewed:
  • MAM Bottle sealing disk 3pk
  • MAM Pod 1pk
Service
Product

Fast and efficient

No Comment
02-May

MAM Anti-colic 260ml 2pk - NEW DESIGN 2013

  • Customer also reviewed:
  • MAM Milk Powder Box
  • MAM Teat 2 - medium flow 2pk
Service
Product

Service rating : Very prompt and efficient delivery
Product rating : Very pretty design, effective anti-colic system

No Comment
02-May

MAM Manual Breast Pump Maternity pack

  • Customer also reviewed:
  • MAM Milk Powder Box
  • MAM Soft brush
Service
Product

Service rating : Very fast service
Excellent price
All products arrived in pristine condition
Product rating : Well put together
Looks easy to use

No Comment
02-May

MAM Air 0+ months soother 2pk

  • Customer also reviewed:
  • MAM Night 0+ months soother 2pk NEW 2013 DESIGNS
  • MAM 0+m Original soother - 2pk NEW 2013 DESIGNS
  • etc.
Service
Product

Fast and efficient

No Comment
02-May

MAM Teat 3 - fast flow 2pk

  • Customer also reviewed:
  • MAM Teat X - Cross Cut 2pk
Service
Product

Quick delivery. Everything as ordered.

No Comment
01-May

MAM Air 0+ months soother 2pk

  • Customer also reviewed:
  • MAM Clip & Cover 1pk - NEW DESIGNS 2013
Service
Product

The delivery was prompt, however I did not receive an email confirmation, which would have been helpful so I would have known she the product had been dispached.

No Comment
01-May-2013

MAM Manual Breast Pump Maternity pack

  • Customer also reviewed:
  • Nipple Shields size 2
Service
Product

Service rating : very speedy delivery
Product rating : my due date is june 11th so will beusing then. bt the reviews I read were very positive compared to other breast pumps.

No Comment
01-May-2013

MAM Milk Powder Box

Service
Product

Service rating : Great, fast service !
Product rating : Excellent product I would highly recommend !

No Comment
29-Apr-2013

MAM Manual Breast Pump Maternity pack

Service
Product

Quick delivery, easy payment.

No Comment
29-Apr-2013

MAM Baby Bottle 330ml 1pk - NEW DESIGNS 2013

  • Customer also reviewed:
  • MAM Bite & Relax Teether 4+months - 1pk
Service
Product

Service rating : Excellent, fast delivery.
Product rating : Lovely design and colours.

No Comment
29-Apr-2013

MAM Change Bag

Service
Product

Service rating : quick delivery
Product rating : best bag I found on the market

No Comment
29-Apr-2013

MAM Anti-colic 260ml 2pk - NEW DESIGN 2013

  • Customer also reviewed:
  • MAM Night 6+ months soother 2pk NEW 2013 DESIGN
Service
Product

Thorough communication via email and speedy delivery. Thanks.

No Comment
26-Apr-2013

Bottle Bag 1pk

  • Customer also reviewed:
  • MAM Teat X - Cross Cut 2pk
  • Bibetta Ultra Bib - PATTERN 1pk
  • etc.
Service
Product

Service rating : :)
Product rating : i thought its gona keep hot longer then it is its not working very well

No Comment
26-Apr-2013

MAM Anti-colic 260ml 3pk NEW DESIGN 2013

  • Customer also reviewed:
  • MAM Teat 2 - medium flow 2pk
Service
Product

Xxx

No Comment