Lily's Florist Reviews

Consumer ratings of Lily's Florist

Feedback for www.lilysflorist.com.au has been compiled from 7295 Customer Reviews

  • Feefo member since
  • 17/01/2014
  • Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $29.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.lilysflorist.com.au
31-Jan-2016

Pink Melody Bunch

Don't know. I sent them to a lady in Canberra, I never saw them!

No Comment
19-Dec-2015

Pink Melody Bunch

lovely mix of flowers. will be back again.
tony

No Comment
02-Oct-2015

Pink Melody Bunch

THEY GOOD AMAZING!!!

No Comment
28-Aug-2015

Pink Melody Bunch

Really pretty.

No Comment
07-Aug-2015

Pink Melody Bunch

Excellent

Read more
No Comment
03-Aug-2015

Pink Melody Bunch

Smelled fresh and soo nice

No Comment
03-Aug-2015

Pink Melody Bunch

I am based in NZ, however wanted to send my Aunt in Broadbeach flowers for a very special birthday. I looked at quite a few florists online and they were either pricey or not that special... I ordered from Lily's as her prices were very reasonable, plus the boquets were stunning! I had a hard time choosing tbh, they were all so pretty and I made myself jealous wanting someone to order me a bunch!

Read more
No Comment
26-Jul-2015

Pink Melody Bunch

My friend sent me a picture of the posy sent. I opted for the price below the deluxe. For $75, the posy was terribly disappointing.

Read more
No Comment
22-Jul-2015

Pink Melody Bunch

It would be good to get an email to say when your flowers have been delivered.

No Comment
19-Jul-2015

Pink Melody Bunch

Although I did not see the flowers myself my mum said they were beautiful.

No Comment
05-Jul-2015

Pink Melody Bunch

Excellent

Read more
No Comment
07-Jun-2015

Pink Melody Bunch

Service was easy to access and promt. The reciepients were thrilled

No Comment
30-May-2015

Pink Melody Bunch

From the photograph which was sent to me of the flowers you delivered I was disappointed.

No Comment
02-Apr-2015

Pink Melody Bunch

Flowers were amazing - fresh and bloomed throughout the next few days.

No Comment
02-Feb-2015

Pink Melody Bunch

Excellent

Read more
No Comment
20-Dec-2014

Pink Melody Bunch

Good

Read more
No Comment
24-Oct-2014

Pink Melody Bunch

Exactly as described. Excellent

No Comment
19-Oct-2014

Pink Melody Bunch

recipient delighted with flowers.

Read more
No Comment
10-Oct-2014

Pink Melody Bunch

Good

Read more
Simon
I am so very sorry that this has happened. Thank you for your feedback as we will use this to improve our service. We did do this by mistake thinking we were calling you and I am truly sorry. I have explained to my staff the importance to fine details and we will learn from this mistake.

We hope that we have managed to remedy this situation for you. We pride ourselves of delivering the highest level of customer service. Should you be happy with the level of customer service we have provided in addressing your complaint, we kindly ask that you re-submit your review by selecting option 2.
Thank you so much and we hope to serve you in the future.

Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
06-Oct-2014

Pink Melody Bunch

The courier would have had difficulty delivering the flowers as the recipient had been transferred to another Hospital, but the order was returned to the shop to await further instructions which were forwarded the next business day and the flowers were received that same day THANK YOU!!!

No Comment
04-Oct-2014

Pink Melody Bunch

The flowers were beautiful
Thank you

No Comment
31-Aug-2014

Pink Melody Bunch

the new parents were very impressed with the quality
thank you

No Comment
14-Aug-2014

Pink Melody Bunch

Communication placing order was the worst. Whatever they use, headset or something else was cutting out.

No Comment
20-May-2014

Pink Melody Bunch

Very disappointed in the size of of the bunch, it was very small for $80 odd dollars :/

I was embarassed when my mother showed me ........ The roses and Lilys died within 3 days and they didn't blume ...... Will have to buy elsewhere in future .......

Read more
No Comment