Lily's Florist Reviews

Consumer ratings of Lily's Florist

Feedback for www.lilysflorist.com.au has been compiled from 7189 Customer Reviews

  • Feefo member since
  • 17/01/2014
  • Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $29.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.lilysflorist.com.au
30-Jan-2016

Gift Hamper filled with Sweet Treats

My son loved his basket of goodies , made his day thank you

No Comment
17-Jan-2016

Gift Hamper filled with Sweet Treats

My brother-in-law was impressed with his hamper....

No Comment
04-Jan-2016

Gift Hamper filled with Sweet Treats

  • Customer also reviewed:
  • Celebrate Christmas Flowers

Beautiful. I will order again. Great service. I had a bad phone line but had no trouble ordering online..

No Comment
19-Oct-2015

Gift Hamper filled with Sweet Treats

for what it was it was very expensive nothing out of the ordinary i could have made it myself for half the price there were no chocolates that couldn't have been purchased in coles or woolies it wasn't poor but i wouldn't order it again

19-Oct-2015
Service rating : it was ok
Product: wouldnt order it again

Read more
No Comment
08-Sep-2015

Gift Hamper filled with Sweet Treats

the recipients loved the treats!

No Comment
20-Jul-2015

Gift Hamper filled with Sweet Treats

The service was easy to use, I made changes with no issues and the delivery exceeded expecataions

No Comment
02-Jul-2015

Gift Hamper filled with Sweet Treats

the basket looked beautiful

No Comment
09-Jan-2015

Gift Hamper filled with Sweet Treats

My friend was very happy with the hamper of goodies.

No Comment
15-Oct-2014

Gift Hamper filled with Sweet Treats

  • Customer also reviewed:
  • 2 Wrapped Lily Stems

The item that was purchased in full was never delivered

Read more
No Comment
05-Sep-2014

Gift Hamper filled with Sweet Treats

Good

Read more
We are so sorry that this didn't go out on the original date intended. We will refund you the delivery charge now.

We hope that we have managed to remedy this situation for you. We pride ourselves of delivering the highest level of customer service. Should you be happy with the level of customer service we have provided in addressing your complaint, we kindly ask that you re-submit your review by selecting option 2.
Thank you so much and we hope to serve you in the future.

Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
22-Aug-2014

Gift Hamper filled with Sweet Treats

Wow what a hamper filled with the most top quailty goodies.Wonderful job to all the team at lillys florist ~ ~~ regards June

Read more
No Comment
18-Aug-2014

Gift Hamper filled with Sweet Treats

really awful products in chocolate hamper - also worth about $40 max - so a complete rip-off - very disappointed and will recommend against using lily's again

No Comment
05-Aug-2014

Gift Hamper filled with Sweet Treats

VERY VERY poor value for money. A $160 hamper was full of Cadbury chocs.

Read more
I am so very sorry that you were un happy we will be using these responses to better our service and our products so it is much appreciated.
I am fairly certain that you received Full refund end the end for this item. Please email me directly in the future and I will be certain that the next item meets better standards. My email is anna@lilysflorist.com.au

We hope that we have managed to remedy this situation for you. We pride ourselves of delivering the highest level of customer service. Should you be happy with the level of customer service we have provided in addressing your complaint, we kindly ask that you re-submit your review by selecting option 2. Thank you so much and we hope to serve you in the future.

Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
10-Jul-2014

Gift Hamper filled with Sweet Treats

Person receiving love it...

No Comment
20-Jun-2014

Gift Hamper filled with Sweet Treats

The hamper was delivered on time and feedback from the recipient it was a great

No Comment
27-Jan-2014

Gift Hamper filled with Sweet Treats

Realy good value

No Comment