Lily's Florist Reviews

Consumer ratings of Lily's Florist

Feedback for www.lilysflorist.com.au has been compiled from 7188 Customer Reviews

  • Feefo member since
  • 17/01/2014
  • Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $29.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.lilysflorist.com.au
11-Dec-2015

12 Red Roses Bunch

I was very satisfied with efficiency and quality of the service. It had the desired impact and I would definitely use and recommend others to use your services online. Thank you

No Comment
27-Nov-2015

12 Red Roses Bunch

Recipient said they were great

No Comment
26-Nov-2015

12 Red Roses Bunch

Great service !

No Comment
19-Nov-2015

12 Red Roses Bunch

Didn't even get to see them!!!

No Comment
18-Nov-2015

12 Red Roses Bunch

Service was great! Very friendly.

No Comment
12-Oct-2015

12 Red Roses Bunch

Sadly they did not last too long

No Comment
27-Sep-2015

12 Red Roses Bunch

excellent thank.s

No Comment
06-Sep-2015

12 Red Roses Bunch

took less than 5 minutes to find and complete my order using Lily's website...easy payment system and the flowers were delivered exactly as i had hoped...this is what the online experience should be like all the time...

No Comment
04-Sep-2015

12 Red Roses Bunch

Beautiful flowers thank you.

No Comment
20-Aug-2015

12 Red Roses Bunch

Very Good

No Comment
02-Aug-2015

12 Red Roses Bunch

The flowers were excellent and even a week and two days later they are still going strong. These were a present for my wife for our anniversary and my wife loves them. Thank you so much.
Kind regards
David Hall

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No Comment
13-Jul-2015

12 Red Roses Bunch

Beautiful roses, thankyou.

No Comment
29-Mar-2015

12 Red Roses Bunch

the roses were beautiful

No Comment
02-Jan-2015

12 Red Roses Bunch

  • Customer also reviewed:
  • Christmas Bunch
  • 2 Lily Stems In Glass Vase
  • etc.

Fantastic service, thank you ever so much!!

No Comment
20-Dec-2014

12 Red Roses Bunch

I was a little dissapointed that they were nearly white - tinge of pink.. Although I ordered PALE Pink.. It was all about the color for this paticular person..

No Comment
24-Nov-2014

12 Red Roses Bunch

Roses and service was great thankyou ��

No Comment
17-Nov-2014

12 Red Roses Bunch

Arrived same day as promised.

No Comment
14-Nov-2014

12 Red Roses Bunch

Hi Lily,
We both, me and my wife, are very happy with your service.
Thank you very much.

No Comment
16-Oct-2014

12 Red Roses Bunch

Apparently the roses looked splendid And they had a lovely perfume – which not all do nowadays.

No Comment
26-Sep-2014

12 Red Roses Bunch

Per above, disappointing and still waiting for a refund for flowers that were not available nor delivered.

29-Sep-2014
Still waiting to hear back from accounts team regarding refund for services not received.

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No Comment
18-Sep-2014

12 Red Roses Bunch

Would have liked to know when they were delivered to know they actually were.

No Comment
15-Sep-2014

12 Red Roses Bunch

  • Customer also reviewed:
  • Open Product 50

After initial confusion the service was great

No Comment
07-Sep-2014

12 Red Roses Bunch

Once unwrapped rotten petals exposed on supposed fresh flowers. Flowers were put into vase immediately but overnight the petals had all wilted and began to die. The leaves appeared to have been "attacked" either by bugs or disease. Very unhappy with product especially after paying such a premium price.

Read more
Jay,
Thank you so much for providing feedback on this. We are so sorry that this has happened. Our roses are almost always very good so I am so sorry if this has happened.
We would like to offer you a partial refund or to send out some new roses. Let me know what you would like to do.
We hope that we have managed to remedy this situation for you. We pride ourselves of delivering the highest level of customer service. Should you be happy with the level of customer service we have provided in addressing your complaint, we kindly ask that you re-submit your review by selecting option 2.
Thank you so much and we hope to serve you in the future.

Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist
04-Sep-2014

12 Red Roses Bunch

the flowers were excellent

No Comment
21-Jul-2014

12 Red Roses Bunch

Product was of good quality

No Comment