Anonymous Customer wrote on 17-Jun-2012
Excellent service. Don't quibble re any complaints. Generally very impressed. Only complaint is with courier who on 3 occasions has thrown my parcel over the side gate when I've been out. I could've bee on holiday and the parcel would've been exposed to the elements for an unacceptable length of time.
Lands' End UK wrote on 20-Jun-2012
Thank you for your feedback. I am sorry to hear our courier has not delivered the quality service we expect. If you prefer we can dispatch your future orders by Royal Mail.
I have refunded your delivery charge for this order, please accept this with our apologies.
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