LK Bennett Reviews

Consumer ratings of LK Bennett

Feedback for www.lkbennett.com has been compiled from 21551 Customer Reviews

  • Feefo member since
  • 19/01/2012
  • L.K.Bennett is an international, accessible luxury brand that reflects its unmistakable British heritage; a modern blend of femininity, colour and style. Our collections of shoes, ready-to-wear, handbags and accessories, appeal to women who want a wardrobe perfect for any occasion. Founded by Linda Bennett in London in 1990, L.K.Bennett has since established itself as a leading British fashion brand, offering sophisticated collections of shoes, clothing, handbags and accessories to meet the lifestyle of every woman.

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Reviews

DateProductRatingCustomer ReviewReply from www.lkbennett.com
3 Minute(s) ago

Eloisa Leopard Print Ankle Boot

Service
Product

Service rating : Quick & very well presented. Can't help thinking though that some trees would've been spared with less (unnecessary) tissue paper
Product: I love these boots. Really stylish. Haven't been able to wear them yet so can't say how comfortable they will be but am hopeful!

No Comment
18 Minute(s) ago

OCTAVE -POINT TOE COURT PUR-BORDEAUX SHO 38 SUEDE

  • Customer also reviewed:
  • UK POSTAGE BUR ONE SIZEUNKNOWN CORRECTION discount %: 34.00 2.55
  • CORRECTION discount %: 34.00 2.55
Service
Product

Assistants went out of their way to locate shoes and post to me, so pleased, thank you.

No Comment
55 Minute(s) ago

CD EDEN-OPEN FRONT CARDIG BLU-DARK NAVY CLT S

Service
Product

Service rating : The quality of the clothing is superb
Product: I'm so in love with my new sweater/cardigan. It's feminine, soft, classic (which is my style), yet very on trend. Best purchase to date.

No Comment
1 Hour(s) ago

OPAL -ROUND TOE MID HEEL BLU-NAVY SHO 38 PATENT

  • Customer also reviewed:
  • WEB POSTAGE BUR POSTAGEUNKNOWN
Service
Product

Service rating : Very good customer service
Product: Classic and comfortable shoe

No Comment
1 Hour(s) ago

Cayla Long Dress

Service
Product

Service rating : good and quick
Product: too long dress, not very convenient for normal activities.

No Comment
2 Hour(s) ago

CD BAYNA-CREW NECK CARDIG CRE-NAVY CLT S

  • Customer also reviewed:
  • TJ DUNHAM -SLEEVELESS TO PIN-POPSICLE CLT XS
Service
Product

Friendly, helpful, stylish staff

No Comment
3 Hour(s) ago

Lasana Printed Dress

Service
Product

Service rating : Very quick and efficient with an easy returns policy.
Product: Good fit and lovely fabric.

No Comment
3 Hour(s) ago

KALI -ASYMMETRIC SINGLE MUL-TURQUOISE SHO 39.5 SUEDE

Service
Product

Service rating : see below
Product: This was not a purchase I made. I was, as you can imagine, surprised to find an email saying I had bought the shoes. I had to ring the store to check that my card hadnt been used. Overall, left me with a very bad impression of the brand. Only saving grace was the store assistant on the phone. If you are going to invest in email receipt systems, and store email addresses against postcodes, ensure you get it right.

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No Comment
3 Hour(s) ago

Cheri Quilted Ballerina

  • Customer also reviewed:
  • Dunham Sleeveless Jersey Top
Service
Product

Excellent webisite. Packaging good and quality of products exceptional. When I picked my goods up at local store they even steamed the top. Service was so good I even bought the clutch bag to match the shoes!!!!

No Comment
5 Hour(s) ago

Honor Leather Lace Up Court

Service
Product

Service rating : Lovely staff in Canary Wharf.
Product: Stunning shoes!

No Comment
12 Hour(s) ago

PIXIE -QUILTED SHOULDER YEL-CITRUS ONE SIZE NAPPA LEATHER

Service
Product

Service rating : Belfast branch sourced required product from other store and this was transferred to Belfast store very quickly. Excellent service.
Product: Product was stained and had pulled threads. Therefore it had to be returned. I was given a full refund. Belfast staff were very courteous and professional. Nevertheless I was disappointed that other store sent imperfect item.

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No Comment
14 Hour(s) ago

DR MARIANA-SIGNITURE STYL BLA-BLACK CLT 14

  • Customer also reviewed:
  • DR POCO-PONTE ROMA DRESS BLU-CYAN CLT 12
  • DR SAFARI -PANEL DRESS CRE-BLACK CLT 14
Service
Product

The staff were friendly and helpful

No Comment
14 Hour(s) ago

CD BONNIE -CREW NECK CAR GRE-MINT CLT XS

Service
Product

Service rating : Great service.
Product: Lovely cardigan very good fit.

No Comment
16 Hour(s) ago

Minu Patent Leather Court

  • Customer also reviewed:
  • Florita Printed Slingback Court
Service
Product

Service rating : Good quality, beautiful classic mix with contemporary designs for day till evening wear. By the way, just an observation and hopefully value adding comments.
1. I use to get useful buff bags with the shoes but didn't get any for my latest 2-3 pairs. Hopefully not forgotten. But if its a cost cutting measure than that's fine. Just thought it's something 'value added'(equivalent to high end designer labels) to have them for LKB shoes.
2. I consider myself a regular 'overseas' client. If only once awhile, LKB came up with some form of 'special gift' or deal for online clients incl overseas that could be one form of an attractive customer service/retention strategy. Thanks
Product: Simple and practical(heels not too high) yet elegant..Love it!

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No Comment
17 Hour(s) ago

Clarie Tailored Dress

Service
Product

Service rating : Staff very helpful when I returned a dress. Found me one without 'puckering'
Product: Big problem was odd fit over hips (looked 'puckered'). As I'd purchased it over the internet I had to return it to a shop. Tried two more on - same problem existed to more or less same degree. Third dress I tried was absolutely fine. You get a 'good' mainly because I'm (finally) happy with the dress

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No Comment
17 Hour(s) ago

DR DEVRA -PRINT DRESS PRI-MULTI CLT 14

Service
Product

Service in Manchester shop was excellent. Full marks to Assistant Gail for her help in choosing a dress for my granddaughters wedding.

No Comment
22 Hour(s) ago

Leonie Patent Leather Asymetric Clutch

  • Customer also reviewed:
  • Sakia Vest Top
Service
Product

Service rating : DPD delivery is excellent
Product: Beautiful bag but it did not have a cloth bag with it. When buying bags in store they alway have a bag to protect them.

No Comment
22 Hour(s) ago

Sersha Block Heel Court

Service
Product

Service rating : Fast efficient service pleasant delivery driver.
Product: It is a pity the shoes need to have a protective spray before I can wear them. Not supplied. Could have suggested this on your web site.

No Comment
23 Hour(s) ago

CD YORK -TO EDGE KNITTED BLA-BLACK CLT L

Service
Product

Service rating : The girls in the shop were so helpful and friendly. An excellent shopping experience.
Product: I bought this top to wear over a black and white dress from L. K. Bennett and it really completes the outfit. I plan on wearing it to my daughters wedding.

No Comment
24 Hour(s) ago

Joelle Fitted Dress

  • Customer also reviewed:
  • Wils White Jean
  • Roslyn Cowl Neck Top
Service
Product

Service rating : Ordered one day get it the next brilliant
Product: Great fitting dress and great quality

No Comment
24 Hour(s) ago

DR MARI -SIGNATURE DRESS PIN-POWER PINK CLT 12

Service
Product

Very friendly and helpful staff. Offered good advice.

No Comment
24 Hour(s) ago

Coney Printed Dress

  • Customer also reviewed:
  • Joelle Fitted Dress
Service
Product

Service rating : Quick delivery
Product: Faulty zip

No Comment
24 Hour(s) ago

Sybila Patent Leather Platform Court

Service
Product

Service rating : Very Fast & perfect information
Product: Excellent quality

No Comment
26 Hour(s) ago

Yolanda Printed Dress

  • Customer also reviewed:
  • Fern Patent Leather Point Toe Court
Service
Product

Service rating : Great service as always
Product: Dress fits lovely and very feminine

No Comment
28 Hour(s) ago

DR LILA -FITTED DRESS BLU-CORNFLOWER CLT 12

Service
Product

Service rating : I dealt with Holly in Dundrum Town Centre - I am living in Cork so she had to send dress by registered post. She was most helpful and couldn't do enough for me. Used to skop LK Bennett in Brown Thomas in Cork so have to comment that I do miss it as I perfer to shop in person.
Product: I ended up sending back this coliour and went for the Orchid colour instead. Very good fit which flatters the figure. I have a number of LK Bennett dresses so know what5 suits me.

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No Comment