Holidays in the sun!
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Service rating : Hannah was brilliant. Though we were disappointed to hear that she was made redundant.Product: Excellent for families. Reasonable food, nice pool areas, good entertainment.
Service rating : info supplied when requestedProduct: no one, terrible hotel - complaint to follow
Service rating : Very helpful, friendly service and professionalProduct: Would recommend to all family and friends
Service rating : Good service no complaints only booked flightsProduct: Only booked flights no accommodation
Service rating : Great serviceProduct: Suitable for couples and families. Spacious, well appointed and clean accommodation - highly recommended
Service rating : booking was good-now lets see how my complaint is handled might be changing my mind !Product: The sandos looks as lovely resort but has many problems
1) food was awful in the main restaurant-the bookable ones was good
2)it rained for 3 days solid -yes i know its a tropical island and it rains there so should the Sandos !! it was a death trap every where water fllooded in under our front door -top floor , every where you went -all the restaurants /reception was covered in wet towels and buckets -water dripping through the ceilings everywhere -extremely slippery -which to my cost I discovered on slipping down our stairs from the room as the water just poured down them and wasnt cleared away very often, they need to sort ALL the leaks out properly !!13-Jul-2014Service rating : still waiting for a reply -13th july 2014Product: a leaking sieve !!
Service rating : I would rate Chris 10 out of 10 for a first class professional service.Product: This was my first experience of cruising. Could recommend the Norwegian Epic without reservation. My husband, daughter and I had a magnificent holiday and took excursions to: Naples, Pompeii, Rome, Florence, Pisa and Cannes - Monacco..
Service rating : Return tickets not available until day of departure, which contained return flight change of departure time, it was not identified by Kwik Travel which resulted in my transfer dropping me at the airport 6 hours before flyingProduct: Very few facilities for children, but overall for a 3 star hotel spotlessly clean and friendly
Service rating : First classProduct: Best hotel I've been in
Service rating : Excellent service Freddie as usualProduct: Very helpful advice and choice for hotel
Service rating : Jane is an excellent ambassador for your companyProduct: Great value for money. Lovely people . Fantastic . Ideal for families and adults alike
Service rating : as alwaysProduct: unfortunatley no seats saved on return flight due to cuban check in
Service rating : One again Jayne Chapman did and excellent job!! On her recommendation cannot fault the service we were recommended and do recommend!!!Product: Rui Cancun absolutley fab place holiday weather flights!!!! A*****************
Would definately go back!!! Thanks again
Service rating : Was not told that the place was more for the spainish and that the pool was being updated and not in use, the hotel was on a main road and between 7 & 10 miles outside of Marbella and disappointed due to the fact we were not told this !!! and would not go with kwik travel again,who we normally book withProduct: We would not recommend this place for any English people and been to better hotels for the price !!!!!!!
Service rating : Very good ,Product: Had a great time all travel arrangements and hotel were good .
Service rating : Had not booked a holiday abroad on my own before so the help was great.Product: Very friendly staff particularly at the tavern. Clean and good cleaning service from the maid. Lovely beach and faciliites.
Service rating : always receive excellent service from gina my personal travel advisorProduct: hotel was excellent in every way.would recommend it to all
Service rating : very goodProduct: couples and familys
Service rating : Nothing was too much trouble.Product: Excellent service with a smile. Clean,well maintained and relaxing environment.
Service rating : Very helpful and efficientProduct: Fantastic resort - plenty of space and staff all very friendly
Service rating : Sharon was very helpful and made it all so easy as I was not too sure about the travel but all went well and I thank her very much for her help.Product: I would recommend the holiday to my friends and family. It is quite an experience even if you have cruised before which we have.
Service rating : Brilliant service from Kevin as usualProduct: Great for family free kids club for 4 and over, quick walk to piste right in flaine centre, loads of food, plenty of hot water.
Service rating : no hotel vocher sent with travel documentsProduct: hotel good but not aware of building works next door. right outside our room
Service rating : Easily available and very helpfulProduct: We were a group of 4 friends. Food is very good quality and standard. Lack of comfortable seating in bar area and public areas in foyer. Improvements being carried out while we were there so 2 days of noisy work by pools. Adult pool should be acclimatised. Rooms spacious and sea view very good. Beds are not very comfortable. Hotel is very clean throughout. Staff very friendly.
Service rating : usual great serviceProduct: super food, staff extremely helpful
would recommend to anyone