Kew Gardens Online Shop
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Service rating : The online component of the shopping experience was one of ease and I found what I was after quite simply. As far as delivery, everything arrived in perfect order without any over extended wait, which can be a problem with international orders.Product rating : The DVD was excellent, and my only comment is that I did expect a little more maybe 2 more episodes would have been better to make it more value for a two disc set. But maybe I just liked it and wanted more?
Service rating : Excellent serviceProduct rating : Very pleased with products
Service rating : Very easy to use and found what i neededProduct rating : Good, but the oven gloves are a little thin so are not always so great for hot objects which is kind of the point.
Service rating : Hope to visit the shop (online) regularly.Product rating : Without a doubt documentaries with David Attenborough are always extraordinary. As it is a present I haven't seen it yet.
Service rating : Easy to use the webside. Quick to replace a wrong productProduct rating : Except from a little bulge in the tin. Could be packed better.Transport damage24-Aug-2012Service rating : Good but a little expensiveProduct rating : Transport damage
High quality products and quick delivery. Superb!
Very large box used to send two very small items. Packaging needs to be reviewed.
Service rating : Goods arrived very quickly and in perfect condition. Shipping charge reasonable given size of the gift ordered and time it took to arrive.Product rating : Fantastic!
Service rating : delivered the wrong item which I have paid to returnProduct rating : see above - wrong item delivered22-Aug-2012won't use it again
Service rating : allokProduct rating : allok
Service rating : Quick and efficient.Product rating : An excellent well produced guide.
Pleased with items. No problems. Will use online shop again.
Service rating : Was able to find just what I wanted very quickly and even a few things I didn't know I wanted.Product rating : Has all the important information in an easy to follow format.
Service rating : selection as good as shop, very quick delivery and priceProduct rating : good souvenir as i went on my birthday and swa most of the sculptures. didn't see much on Kew itself inthe shop though when i went. i wanted something to remind me of the day
Service rating : No problem with service. Order arrived safely and promptly.Product rating : The photographic calendar is very nice although I ordered it thinking that you no longer carried the Curtis Botanical calendar. When I returned to the site in response to an e-mail link to your catalog, I found the Curtis calendar offer and ordered it. I hope you continue to offer the botanical calendar indefinitely.
Service rating : Very fast delievery excellent !Product rating : They are fab and our my second pair has first pair got accidentally damaged so glad you still stocked them.
Service rating : It all worked perfectly & arrived earlier than expected.Product rating : This year the inset photo is the same as the main photo each month. I preferred last year's calendar which had 2 different pictures.
Service rating : two items missing from order - sent by return which was good service. Difficult to find a contact to report missing items. No system for returning any damaged /unwanted items.Product rating : Quite intrigued by this use of cork.
I appreciated that the items were carefully packaged for international shipment.
Service rating : Very pleased with the service.Product rating : Absolutely stunning! The quality, colour and vibrancy of the cornflower is excellent.
I was absolutely horrified to find what a vaste amount of non-biodegradable polysterofoam was used in packing my candles. Litterally horrified - never ever seen any organisation use so much. A gift to landfill. Sad example - poor concern for environment.
Service rating : very good speedy service , well done !Product rating : Better than I expected, so very pleased
good service, packaging slightly over the top for what I ordered
Very easy to use and great shipping (to the US)
Very efficient pots look vey good in kitchen window