Just Resorts Reviews

Consumer ratings of Just Resorts

Feedback for www.lamangaclubresort.co.uk has been compiled from 92 Customer Reviews

  • Feefo member since
  • 11/02/2013
  • La Manga Club Resort has the widest choice of accommodations in 25 mini-communities each with clusters of luxury villas and apartments. La Manga Club Resort, is perfect for family holidays, holidays for couples, sports enthusiasts and corporate groups. It features three Championship golf courses, world-class tennis courts and pool and spa facilities. All around the resort there are more than 15 bars and restaurants each with their own individual styles plus children’s clubs and shopping centres.

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Reviews

DateProductRatingCustomer ReviewReply from www.lamangaclubresort.co.uk
14-Nov-2014

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Booking with just resorts was efficient and it was a shame that La Manga didn't follow the requests we made about the terrace room we required.
Product: We didn't get a terrace room as we requested. All the terrace rooms overlooking the golf course we're unavailable when we arrived. We had a standard room for 4 nights although we had paid an upgrade and eventually got the room we initially requested for the last 3 nights. The hotel wanted us to pay more to upgrade to their premium rooms and we felt annoyed that we couldn't be offered the room we had requested. The standard of both rooms we stayed in was good but probably more 4 star than 5

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Many thanks for this review and your kind words about our service. Please be assured that we will follow this up with the resort and we'll let you know their feedback directly.

11-Nov-2014

Los Olivos 435, La Manga Club Resort

Service
Product

Service rating : All arrangements went very smoothly
Product: All good..washing machine probably should be replaced is only slight negative

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Delighted to hear that everything ran smoothly, that's what we aim for! Thanks for the review

11-Nov-2014

Monte Verde 080, La Manga Club Resort

Service
Product

Service rating : Friendly and easy booking experience.
Product: Lovely property with beautiful views across to Mar Menor.

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Delighted that you enjoyed your stay, it is a lovely location and a great choice indeed!

04-Nov-2014

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Can't fault the whole booking experience and the two people I spoke to were both very pleasant. Flights, car, hotel, golf lessons, everything was perfect.
Product: Very well looked after at the hotel.

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We aim to please! Many thanks for this review :)

28-Oct-2014

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Very efficient and courteous. We had all we asked for, the more so in the light of our late booking.
Product: Thoroughly enjoyed the hotel. Very helpful and polite staff and an excellent cleaning service. However, apart from breakfast we did not eat at the hotel, or, for that matter, any of the resort restaurants, as the prices are far from reasonable. We preferred instead to eat at restaurants in the outlying townships.

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Great review - many thanks for this!

24-Oct-2014

Mar Menor Residences, Mar Menor Resort

Service
Product

Service rating : Very efficient
Product: Please leave a welcome pack to at least have a drink after travelling before having to go and find a shop

No Comment
22-Oct-2014

Los Olivos 049, La Manga Club Resort

Service
Product

Service rating : Straightforward booking process, polite knowledgeable staff. Only small issue inaccurate information regarding on site office opening times and where to collect keys for out of hours access. Quickly cleared up after a voicemail left at head office with a prompt courteous reply received the following morning.
Product: Property was very nice, no information offered regarding the safe, terrible smell from the ensuite bathroom drains. One broken bedside lamp on arrival and terrible lack of soundproofing which I believe to be a common complaint. Rudely awoken by the occupants in the next door apartment at 6am. Overall very happy and would return again, hopefully something can be resolved about drains, but a beautiful very well equipped apartment.

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No Comment
20-Oct-2014

Los Olivos 050, La Manga Club Resort

Service
Product

Service rating : Service as far as booking was concerned was good to Excellent.
Product: The property was clean and very acceptable apart from the day before we vacated when the toilet flush in the master bedroom stopped working! We phoned the emergency number several times but no reply so that was rather disappointing. One expects an "Emergency Number" to be fully manned at all times since it is after all an "Emergency Number". It was not convenient for all 4 residents to have use of only one toilet so some thought has to be given to have this number working at all times. This was the only downside to an otherwise good apartment.

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We will feed all this back to Los Olivos, many thanks for your review.

20-Oct-2014

La Manga Club Villa 482, La Manga Club Resort

Service
Product

Service rating : Everything went very smoothly with the booking and Just Resorts provided a great service
Product: Needs a bit of TLC - no docking station provided which should have been, which was a shame as a group of ladies we wanted to relax by the pool listening to music.

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Thanks for this review
14-Oct-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Very well organised and the staff was very helpful.
Product: I have asked on numeral days to supply more coffee and milk and didn't receive it.also there should be more mini van to get down to the tennis centre as I was late for the session after waiting between 20-30 mins.

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Thanks for your review, we will pass your comments onto Las Lomas.

14-Oct-2014

Los Olivos 176, La Manga Club Resort

Service
Product

Service rating : Staff very helpful and attentive.
Product: We stayed at Apartment 21G in LOs Olivos. Once the initial problems with the apartment were resolved it was great.

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Thank you for taking the time to leave this review, we really appreciate it

13-Oct-2014

Monte Verde 352, La Manga Club Resort

Service
Product

Service rating : Just resorts where fabulous to deal with and when we got to la manga thanks to the excellent directions it was a very straight forward start to the holiday, perfect just what you need with young children.
Product: Lovely villa , we just started to find our way around and had to come home ! Hope to return one day but big world to get round .

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What a great review, many thanks!

07-Oct-2014

Bellaluz 502, La Manga Club Resort

Service
Product

Service rating : Excellent service from Just Resorts and their in-resort management team. All queries before the holiday were dealt with promptly and happily by Just Resorts, and all problems on holiday were handled extremely well by the in-resort team.
Product: We chose our original apartment because it was away from the main square and therefore (we thought) likely to be quiet. Unfortunately it turned out to be underneath one of the bars, who dragged all their furniture across the floor at midnight when clearing up (though the bar manager was very nice when we complained - she didn't know there was an apartment underneath). The in-resort team dealt with our complaint very efficiently and moved us to a larger apartment the following day - which was only marred by a lout in the apartment upstairs (apparently the owner) who played music at midnight and then threatened me when I complained (but was totally quiet thereafter). The apartments are nice but this is obviously not the place for people wanting peace and quiet as you are totally reliant on having civilised people around you. If you don't go to bed before midnight then it's probably fine. We won't be returning. But the in-resort team were excellent in the way they handled things (Mary and Louise).

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Thank you for taking the time to post a review and for your kind comments about our services. We have taken your comments on-board about this apartment and following further investigations have removed it from our website.

06-Oct-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : My experience of Just Resorts was very positive. The booking process was easy and the subsequent communication was both useful and timely. It is highly likely that I will use Just Resorts again in the future and would have no hesitation n recommending to friends.
Product: The property was in excellent general order. It was clean, and tidy and had all the facilities required to be a perfect holiday base.

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Many thanks for this review, which we are delighted to read!

05-Oct-2014

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Informed and professional advice given.
Product: Excellent hotel. All staff friendly and attentive. Very good service.

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Great review - much appreciated. Many thanks.

03-Oct-2014

Las Lomas Village, La Manga Club Resort

Service
Product

The team couldn't have been more helpful. Excellent service.

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It's always great to read such positive reviews - thank you for taking the time to post this - we are delighted with your feedback.

27-Sep-2014

La Manga Club Villa 478, La Manga Club Resort

Service
Product

Service rating : very efficent..most impressed
Product: excellent service excellent villa....... excellent holiday

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Thank you for your review, we are delighted to read such a positive response!

25-Sep-2014

Las Higueras 490, La Manga Club Resort

Service
Product

Everything was superb

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Thank you!

24-Sep-2014

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Very helpful and informative
Product: We have stayed here many times before and, as always, didn't disappoint

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Thank you for taking the time to leave this review

21-Sep-2014

Los Olivos 479, La Manga Club Resort

Service
Product

Service rating : Enthusiastic and helpful. Good communication.
Product: Comfortable if a little tired.

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As Above
19-Sep-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Paula Ball was excellent and everything we asked for was actioned in a timely and professional manner
Product: Good levels of cleanliness there were a few small issues with fittings etc however these were dealt with swiftly.

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Great review, many thanks - and we'll pass your comments onto Paula who will be delighted with the mention!

17-Sep-2014

Monte Verde 080, La Manga Club Resort

Service
Product

Service rating : Would have been better if we could access the booking information via the website instead of having to contact the office each time we had a question. Our booking reference did not allow us access to the booking we had made.
Product: Villa was excellent.
Proximately of neighbours was not very good - but as it was empty it did not impact on our holiday. Your property description needs to make potential customers aware of how close the other villa is situated. A high fence or row of shrubs would help block the view and potential noise.

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Many thanks for these comments, all of which we have taken on board. Additionally, we have invested heavily in a brand new website with full functionality to both offline and online bookers - and this is expected to launch in the early part of 2015.

17-Sep-2014

La Manga Club Resort, Twin Centre

Service
Product

Service rating : Booked by telephone really simple and efficient
Product: Both properties were excellent.

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We are delighted that you enjoyed your twin centre holiday - thanks for the review!

16-Sep-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Very helpful and efficient, with excellent communication.
Product: The apartment was perfect for our family holiday. Very specious, well equipped and the BBQ on the balcony was brilliant!

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Many thanks for this review, we are delighted that you loved your apartment and thanks for the comments about our service!

16-Sep-2014

Las Terrazas de Montemares 059, La Manga Club Resort

Service
Product

Service rating : From booking through to arriving at La Manga - Just Resorts were not only friendly but also very professional. Would definitely recommend and will use them again should we go to La Manga.
Product: Property was very nice. The only thing I would mention is that as it was a shared pool some of the residents who actually lived there were quite sniffy about any noise the children made - quite irritating - some people seem to forget they were ever kids!

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Thankyou for your review and for your nice comments about our service. We are delighted you had such a great holiday!