Just Resorts Reviews

Consumer ratings of Just Resorts

Feedback for www.lamangaclubresort.co.uk has been compiled from 73 Customer Reviews

  • Feefo member since
  • 11/02/2013
  • La Manga Club Resort has the widest choice of accommodations in 25 mini-communities each with clusters of luxury villas and apartments. La Manga Club Resort, is perfect for family holidays, holidays for couples, sports enthusiasts and corporate groups. It features three Championship golf courses, world-class tennis courts and pool and spa facilities. All around the resort there are more than 15 bars and restaurants each with their own individual styles plus children’s clubs and shopping centres.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.lamangaclubresort.co.uk
43 Hour(s) ago

Los Olivos 479, La Manga Club Resort

Service
Product

Service rating : Enthusiastic and helpful. Good communication.
Product: Comfortable if a little tired.

No Comment
19-Sep

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Paula Ball was excellent and everything we asked for was actioned in a timely and professional manner
Product: Good levels of cleanliness there were a few small issues with fittings etc however these were dealt with swiftly.

Read more
Great review, many thanks - and we'll pass your comments onto Paula who will be delighted with the mention!

17-Sep

Monte Verde 080, La Manga Club Resort

Service
Product

Service rating : Would have been better if we could access the booking information via the website instead of having to contact the office each time we had a question. Our booking reference did not allow us access to the booking we had made.
Product: Villa was excellent.
Proximately of neighbours was not very good - but as it was empty it did not impact on our holiday. Your property description needs to make potential customers aware of how close the other villa is situated. A high fence or row of shrubs would help block the view and potential noise.

Read more
Many thanks for these comments, all of which we have taken on board. Additionally, we have invested heavily in a brand new website with full functionality to both offline and online bookers - and this is expected to launch in the early part of 2015.

17-Sep

La Manga Club Resort, Twin Centre

Service
Product

Service rating : Booked by telephone really simple and efficient
Product: Both properties were excellent.

No Comment
16-Sep

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Very helpful and efficient, with excellent communication.
Product: The apartment was perfect for our family holiday. Very specious, well equipped and the BBQ on the balcony was brilliant!

Read more
Many thanks for this review, we are delighted that you loved your apartment and thanks for the comments about our service!

16-Sep

Las Terrazas de Montemares 059, La Manga Club Resort

Service
Product

Service rating : From booking through to arriving at La Manga - Just Resorts were not only friendly but also very professional. Would definitely recommend and will use them again should we go to La Manga.
Product: Property was very nice. The only thing I would mention is that as it was a shared pool some of the residents who actually lived there were quite sniffy about any noise the children made - quite irritating - some people seem to forget they were ever kids!

Read more
Thankyou for your review and for your nice comments about our service. We are delighted you had such a great holiday!

15-Sep

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Very attentive. Thought of everything. Excellent service even after the holiday. Clearly care about what their customers think of them.
Product: The hotel was superb. Staff were friendly. Service was excellent. Food was varied and of a high standard. Rooms were of a high standard.

Read more
Thank you for this brilliant feedback!

14-Sep

La Manga Club Hotel, La Manga Club Resort

Service
Product

Excellent service. It was soo good that as soon as we returned home we used Just Resorts to book our next trip to La Manga. The repeat customer discount is a fantastic bonus!!!

Read more
We aim to please! Thank you for taking the time to submit this review, and we'll never tire of hearing such praise!

13-Sep

Las Higueras 518, La Manga Club Resort

Service
Product

Service rating : Great service, very helpful with clear, useful information.
Product: Fabulous villa. This was our 11th stay at La Manga Club and it's the nicest villa we've stayed in.

Read more
We are delighted with this review and especially seeing as it was your 11th visit and you found the Villa to be perfect for your needs. Thank you :)

12-Sep

Golf Bungalows 366, La Manga Club Resort

Service
Product

Service rating : Excellent service, very helpful and informative
Product: Lovely position, nicely decorated, good variety of equipment but would definitely benefit from a bit more of it. We were constantly washing basics such as plates, cups, glasses.

Read more
Thanks for your comments about our service and about the Golf Bungalows, we will pass them on and seek feedback from the resort.

12-Sep

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Very helpful and sourced the perfect works trip me for me and my sales team
Product: Spacious, clean and well located town houses

Read more
We really appreciate your review - thanks for taking the time to submit it and we are very pleased that you loved Las Lomas for your works trip.
12-Sep

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Just resorts were brilliant really efficient so good I came back and booked again with them.
Product: The property was even better than the picture

Read more
Thanks so much for your review, we were delighted to help with your holiday!

12-Sep

Las Brisas 078, La Manga Club Resort

Service
Product

Excellent, the itinary was spot on throughout the holiday

Read more
Thanks for your review, we're delighted everything ran smoothly for you!

09-Sep

Golf Bungalows 407, La Manga Club Resort

Service
Product

Service rating : Easy to deal with particularly Louise at the resort, she was fantastic.
Product: Location and bungalow layout was fabulous. Decor and style was a little outdated and old fashioned.

No Comment
06-Sep

La Manga Club Villa 56A, La Manga Club Resort

Service
Product

Service rating : We received an excellent service
Product: The property was lovely but the first couple of days were spoilt by a faulty door, we couldn't go out any where as we couldn't secure the property and also the hot water didn't work when we first arrived. We had to call the maitenance people out to sort out the problems.

Read more
Thanks for taking the time to leave this reply. We have passed your comments onto the club for their attention, thank you for commenting on our service and we are glad the issues you encountered were resolved for you.

04-Sep-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Cannot fault. Very knowledgeable and helpful staff, nothing was too much trouble. Knew all about the resort. Paula Ball was excellent. We will definitely use you again :)
Product: The apartment was fine, but it seemed quite tired in places- looked like it could do with new kitchen, bathrooms etc. Kitchen was not well equipped- minimum plates, bowls etc, v little in way of serving/cooking utensils. We didn't even have a corkscrew when we arrived, though they did sort this out very quickly!
Pools were great, the shuttle bus service was amazing- like a free taxi service!
Lots of great variety of restaurants.
My only other criticism would be the fact that none of the pools opened until 10am. WIth young children we have been up for 3 hrs by then and getting to the pool early is fun! They just need a disclaimer that the pool won't be supervised before 10, but to have the gates padlocked shut seems crazy!

Read more
Thank you for your positive comments about our service and your apartment. We do pride ourselves on our knowledgeable and friendly staff and Paula will be delighted that you have mentioned her here. With regards to the not-so-positive aspects of your stay, we will feed these back to Las Lomas and await their response eagerly.
04-Sep-2014

La Manga Club Hotel, La Manga Club Resort

Service
Product

very responsive and courteous

No Comment
02-Sep-2014

El Rancho 513, La Manga Club Resort

Service
Product

Service rating : Very good, very helpful on site and readily available - all excellent
Product: We thought our property was actually better than the pictures - nice property and very well kept grounds.

No Comment
01-Sep-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Just Resorts provided an excellent service and the Security Fasttrack at Manchester Airport was much appreciated.
Product: The air conditioning unit on the terrace was poorly positioned and installed completely the wrong way round which meant that hot air was continuously blowing back towards the terrace and not outwards. This meant that sitting on the terrace at any time was impossible due to the heat generated. Covers provided for the loungers were badly stained and obviously not cleaned.
We felt that the kitchen could have been better equipped e.g. – cooking utensils were very sparse and there was a distinct lack of cooking pots, there was also no oven glove or tea towel provided.
Both front bedrooms had their views badly obstructed due to a large conifer type tree immediately outside.
On the plus side, we found the town house (no 76) to be well designed and furnished with plenty of space for all of us. We appreciated the very effective air conditioning inside the property.

Read more
Thank you for your kind words about our service and we're pleased that you had a positive experience overall.

Rest assured we will be be passing your comments regarding the air conditioning and townhouse furnishings / amenities onto Las Lomas for their immediate attention and repsonse. We will also mention about the condition of the conifer and see if this can be preened.

Thanks for taking the time to post your feedback and we look forward to helping with your future holiday bookings.
25-Aug-2014

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Very good team - always happy to help
Product: Great football training. Lovely indoor pool

Read more
Thanks for your review, we are delighted you had a great time!

21-Aug-2014

Los Molinos 023, La Manga Club Resort

Service
Product

Service rating : Very friendly, clean resort. Would definitely stay there again and would recommend it to everyone.
Product: Enjoyed staying here, billed as 2 bathrooms but one shower wasn't nice enough to use and no main light in that bathroom either so a bit dark. Otherwise lovely with great views, would stay there again

Read more
Thanks for your positive review, we will pass your feedback regarding the 2nd bathroom onto the resort. Otherwise, we are pleased you had a great stay.

19-Aug-2014

El Forestal 499, La Manga Club Resort

Service
Product

Service rating : efficient and unobtrusive - just right.

the only negative comment would be on la Manga Club itself - we have been coming here for 30+ years (so we must like it i guess). however this week i found the public areas (notably the tennis club pool, the tennis club and the golf club in particular) rude, uncooperative, and focused on extracting as much cash from me for as little offering as possible. i don't know where this came from but it was strongly felt by everyone.
Product: great house - big house! just what we needed.

Read more
Thanks for your reply and for your kind words about our service. We are pleased that you were happy with ourselves and with your house at La Manga Club.

We have passed your other comments onto resort for their feedback and thank you for bringing it to our attention. We regularly visit La Manga Club to ensure that service levels and public spaces are kept to high standards, so we were sorry to read that you had some issues in this respect.

Rest assured we do pursue guest feedback like yours here - and we hope to be able to discuss this with you directly when we next speak to you.

Many thanks

06-Aug-2014

Las Terrazas de Montemares 059, La Manga Club Resort

Service
Product

Service rating : Apart from getting a phone call one day to accuse my children of being in the swimming pool after hours (it was actually no.2). I found the Just Resorts staff very helpful and friendly, thank you.
Product: Cockroaches in the bathroom,drain in the master shower very slow and smelly! the towels were grubby as were the bath mats. Not enough glass ware! Everything mostly worn out and tired looking.

Read more
Thank you for your review Carmel, we are sorry that you encountered some issues with your villa during your stay.

We take these kind of comments very seriously and we have relayed your feedback directly to La Manga Club for their urgent attention. If certain villas and apartments fall below the standards that we expect for our clients then we will always take the appropriate action. We apologise that on this occasion the villa did not meet your expectations.

We are pleased that you found the booking experience with us positive and thank you for your kind words to that extent.

Rest assured that we are pursuing this matter and we hope you will continue to use Just Resorts for future bookings.

23-Jul-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Karen Ashton who assisted with my booking could not have been any more helpful
Product: Great family holiday. We hope to book again for next year

Read more
Great review Shellie, thank you! Karen will be delighted :)

19-Jun-2014

Hotel Principe Filipe

Service
Product

Service rating : Great service, very knowledgeable and competitively priced. Karen was amazing and a genuine resort expert :-)
Product: Good standard of accommodation, staff very helpful and attentive. Loved Amopoli restaurant for Sunday buffet lunch. Special mention to Jose for booking the catamaran trip!

Read more
Many thanks for this great review! We will pass your lovely comments onto Karen, she will be delighted :)