Just Resorts Reviews

Consumer ratings of Just Resorts

Feedback for www.lamangaclubresort.co.uk has been compiled from 54 Customer Reviews

  • Feefo member since
  • 11/02/2013
  • La Manga Club Resort has the widest choice of accommodations in 25 mini-communities each with clusters of luxury villas and apartments. La Manga Club Resort, is perfect for family holidays, holidays for couples, sports enthusiasts and corporate groups. It features three Championship golf courses, world-class tennis courts and pool and spa facilities. All around the resort there are more than 15 bars and restaurants each with their own individual styles plus children’s clubs and shopping centres.

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Reviews

DateProductRatingCustomer ReviewReply from www.lamangaclubresort.co.uk
25-Aug

La Manga Club Hotel, La Manga Club Resort

Service
Product

Service rating : Very good team - always happy to help
Product: Great football training. Lovely indoor pool

Read more
Thanks for your review, we are delighted you had a great time!

21-Aug

Los Molinos 023, La Manga Club Resort

Service
Product

Service rating : Very friendly, clean resort. Would definitely stay there again and would recommend it to everyone.
Product: Enjoyed staying here, billed as 2 bathrooms but one shower wasn't nice enough to use and no main light in that bathroom either so a bit dark. Otherwise lovely with great views, would stay there again

Read more
Thanks for your positive review, we will pass your feedback regarding the 2nd bathroom onto the resort. Otherwise, we are pleased you had a great stay.

19-Aug

El Forestal 499, La Manga Club Resort

Service
Product

Service rating : efficient and unobtrusive - just right.

the only negative comment would be on la Manga Club itself - we have been coming here for 30+ years (so we must like it i guess). however this week i found the public areas (notably the tennis club pool, the tennis club and the golf club in particular) rude, uncooperative, and focused on extracting as much cash from me for as little offering as possible. i don't know where this came from but it was strongly felt by everyone.
Product: great house - big house! just what we needed.

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Thanks for your reply and for your kind words about our service. We are pleased that you were happy with ourselves and with your house at La Manga Club.

We have passed your other comments onto resort for their feedback and thank you for bringing it to our attention. We regularly visit La Manga Club to ensure that service levels and public spaces are kept to high standards, so we were sorry to read that you had some issues in this respect.

Rest assured we do pursue guest feedback like yours here - and we hope to be able to discuss this with you directly when we next speak to you.

Many thanks

06-Aug-2014

Las Terrazas de Montemares 059, La Manga Club Resort

Service
Product

Service rating : Apart from getting a phone call one day to accuse my children of being in the swimming pool after hours (it was actually no.2). I found the Just Resorts staff very helpful and friendly, thank you.
Product: Cockroaches in the bathroom,drain in the master shower very slow and smelly! the towels were grubby as were the bath mats. Not enough glass ware! Everything mostly worn out and tired looking.

Read more
Thank you for your review Carmel, we are sorry that you encountered some issues with your villa during your stay.

We take these kind of comments very seriously and we have relayed your feedback directly to La Manga Club for their urgent attention. If certain villas and apartments fall below the standards that we expect for our clients then we will always take the appropriate action. We apologise that on this occasion the villa did not meet your expectations.

We are pleased that you found the booking experience with us positive and thank you for your kind words to that extent.

Rest assured that we are pursuing this matter and we hope you will continue to use Just Resorts for future bookings.

23-Jul-2014

Las Lomas Village, La Manga Club Resort

Service
Product

Service rating : Karen Ashton who assisted with my booking could not have been any more helpful
Product: Great family holiday. We hope to book again for next year

Read more
Great review Shellie, thank you! Karen will be delighted :)

19-Jun-2014

Hotel Principe Filipe

Service
Product

Service rating : Great service, very knowledgeable and competitively priced. Karen was amazing and a genuine resort expert :-)
Product: Good standard of accommodation, staff very helpful and attentive. Loved Amopoli restaurant for Sunday buffet lunch. Special mention to Jose for booking the catamaran trip!

Read more
Many thanks for this great review! We will pass your lovely comments onto Karen, she will be delighted :)

10-May-2014

Los Olivos 469

Service
Product

Service rating : first class service
Product: clean and functional

No Comment
08-May-2014

Los Olivos 510

Service
Product

Paula was the most helpful, professional person I have met in a long time when assisting with our booking. A credit to her as a represnetative of the company to go to this length, thank you.

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Very pleased to read this review, thank you! We'll pass your comments onto Paula :)

30-Apr-2014

Hotel Principe Filipe

Service
Product

Service rating : Excellent value with the golf included. The staff were charming.
Product: Comfortable, well appointed hotel. My only criticism is the lack of a gym in the building and the need to trek to the spa for a gym facility was disappointing.

No Comment
19-Apr-2014

Las Higueras 503

Service
Product

Service rating : Very good booking experience, staff were very helpful.
Product: The Villa was beautiful, very clean and excellent facilities

No Comment
06-Apr-2014

Hotel Principe Filipe

Service
Product

Service rating : Sam was friendly, accurate and efficient - Brilliant!
Product: great quality hotel - service and facilities were top-class

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Thanks for this positive review, Sam will be delighted. He has visited the resort many times and is very knowledgeable.

28-Mar-2014

Las Palmeras 437

Service
Product

Service rating : Very good
Product: We thoroughly enjoyed our holiday thank you

No Comment
21-Oct-2013

Los Olivos 388 La Manga Club Resort

Service
Product

Service rating : Excellent friendly service!
Product: Gorgeous apartment!

No Comment
21-Oct-2013

Los Olivos 450 La Manga Club Resort

Service
Product

Service rating : Excellent friendly service, very helpful!
Product: fantastic clean apartment, our holiday couldn't have been better!

No Comment
19-Sep-2013

Monte Claro 28 La Manga Club Resort

Service
Product

Service rating : Issued map of the resort was not detailed enough nor to scale. Needed more information of the on site shops, restaurants and walks - with opening times and sample menus. App did not have this information.
Product: A large scale road map of the area would have been very useful.

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Sorry for the delay in response. We appreciate your feedback on the resort information and have raised this with La Manga Club who provide all the resort maps and What’s On information. We are also working on improving our website maps.
18-Sep-2013

Los Molinos 403 La Manga Club Resort

Service
Product

Service rating : Lovely resort and good service. Accommodation was just what we required. Pool was a little busy and shops and services generally a little overpriced.
Product: Lovely property. Well equipped and comfortable. Shower in main bathroom could not be used as it flooded but there was one over the bath so we coped.

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No Comment
14-Sep-2013

Las Palmeras 483 La Manga Club Resort

Service
Product

Service rating : Dated, shabby. Litter everywhere, areas in serious disrepair like the wall knocked down near supermarket. Crazy Golf extremely poor, concrete broken and pain peeling. Food terrible. Only 2 acceptable places to eat - La Finca and Los Molinos. Tennis centre gym and 'spa' terrible. General air of age and tackiness.
Product: Apartment was goo, clean and tidy although very poor quality kitchen appliances.
Pool area good but sun beds shabby.

Read more
Apologies for the delay in response. We take feedback like this very seriously and have forwarded this to the directors of La Manga Club who have assured us they are embarking upon a whole programme of refurbishment and reinvestment in the Club as a whole. We visit the Club regularly so will be checking on progress to ensure that it meets our guests expectations. Upon our last visit in May 2014 we noticed some good general renovation works had been implemented such as roads and pathways being cleaned and repaired, vegetation preened and new furniture around the pools. Rest assured we will monitor this along with guest feedback to ensure the best experience is enjoyed by our guests.

10-Sep-2013

Los Olivos 467 La Manga Club Resort

Service
Product

Service rating : Fantastic resort, excellent tennisschool and courts, lots of pools, shops and good restaurants, sea nearby, luxurious appartments and villa's: just anything you need for a splendid summer vacation.
Just one little remark: the minigolfcourt needs a bit of renovation, price-quality rate doesn't fit
Product: Beautiful view, spacy rooms, large terrace, all the kitchenstuff you need and good airco

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Thanks for this constructive, positive review. In respect of the mini golf, La Manga Club have ear-marked this for refurbishment. We are working closely with them and will be checking the course throughout the summer.

09-Sep-2013

Los Olivos 376 La Manga Club Resort

Service
Product

Service rating : Loveley place for a holiday though the crazy golf was madly expensive at 17 euros!
Product: Fantastic villa with spectacular view, all lovely and clean.

No Comment
09-Sep-2013

Monte Verde 352 La Manga Club Resort

Service
Product

Service rating : Excellent facilities, well managed, and clean
Product: Very spacious villa, with excellent views

No Comment
09-Sep-2013

Los Olivos 50 La Manga Club Resort

Service
Product

Service rating : Very good service, when booking and while at the resort
Product: Fantastic apartment - would highly recommend

No Comment
08-Sep-2013

Los Olivos 51 La Manga Club Resort

Service
Product

Service rating : Would of been excellent but we found the restaurants under staffed and too expensive.
Product: A few little bits need tidying up, (wobbly toilet seats, one arm in the dishwasher clogged up, neither reported by us) but for the end of season could not ask for more.

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Thank you for alerting us, we have reported the villa problems to the owner and can confirm they are now all sorted. The Resort Discount card, which you receive free when you book with us gives 10% off in the majority of restaurants both off and on the resort. It’s worth keeping with you at all times when you are out and about.

08-Sep-2013

Golf Bungalow 407 La Manga Club Resort

Service
Product

Service rating : We were impressed by the resort and the facilities available.
Product: The bungalow was lovely - quiet and exactly as shown on the website.

No Comment
07-Sep-2013

Hacienda del Golf 359 La Manga Club Resort

Service
Product

Service rating : The resort was excellent and provided the facilities that matched our expectations
Product: The service that we received during our stay was excellent

No Comment
05-Sep-2013

Los Olivos 236 La Manga Club Resort

Service
Product

Service rating : Good service
Product: Nice apartment

No Comment