John Smedley Reviews

Consumer ratings of John Smedley

Feedback for www.johnsmedley.com has been compiled from 1252 Customer Reviews

  • Feefo member since
  • 06/03/2012
  • At John Smedley we're known for high quality knitwear and a rich 225-year heritage. We're a luxury brand with roots in the Derbyshire countryside and garments regularly featured in some of the world's most prestigious fashion magazines. Though our past helps make us who we are, it's our design and innovation that keeps us at the forefront of contemporary fashion.

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Reviews

DateProductRatingCustomer ReviewReply from www.johnsmedley.com
28-Jan-2013

Formosa In Ice Cream

Service
Product

Service rating : Like to purchase from a British company if I can
Product rating : It's only just been delivered!

No Comment
28-Jan-2013

Bobby In Cranberry

Service
Product

Service rating : The site was easy to use and the item arrived quicker than expected.
Product rating : The jumper was perfect.

No Comment
28-Jan-2013

Tyburn In Petrol

Service
Product

Service rating : Very good - sturdy packaging and prompt arrival
Product rating : Lovely quality

No Comment
27-Jan-2013

Bobby In Teddy

Service
Product

Very easy & effecient

No Comment
27-Jan-2013

Turner In Petrol

Service
Product

Quite a lot of items were out of stock in the size and colour I would have liked

No Comment
27-Jan-2013

Wear In Black

Service
Product

DHL are a poor choice of courier - their service is atrocious - why not use parcelforce

No Comment
27-Jan-2013

Milo In Navy

Service
Product

Service rating : great service
Product rating : great service

No Comment
27-Jan-2013

Milo In Black

Service
Product

Great service

No Comment
27-Jan-2013

Wear In Charcoal

Service
Product

My only disappointment was the day after receiving the item I get a mail telling me you are offering free postage!

No Comment
26-Jan-2013

Catkin In Midnight

Service
Product

Service rating : The service was excellent
Product rating : Excellent quality and value

No Comment
26-Jan-2013

Bobby In Ice Cream

  • Customer also reviewed:
  • Bobby In Arctic
Service
Product

Service rating : It was a little disappointing that the garments were dispatched the following day at no cost to the customer. I appreciate that we purchase in small quantities but then the company are not having to allow for retail outlets margins.
Product rating : I was anticipating that the fabric would be a little heavier

Read more
No Comment
26-Jan-2013

Sutton In Midnight

  • Customer also reviewed:
  • Hanover In Midnight
  • Pelham In Midnight
Service
Product

Quick and efficient

No Comment
26-Jan-2013

Oxford In Black

Service
Product

I've been a customer for many years and always receive a great service - rarely wear any other make of knitwear.

No Comment
25-Jan-2013

Dorset In Pinotage

Service
Product

Service rating : The service has been excellent so far,however tonight i couldn't access my account online.
Product rating : I love dorset shirt's i've had a few,however i didn't like the colour of this one so i've sent it back and will be buying a black dorset soon.

No Comment
25-Jan-2013

Futura In Mercury

Service
Product

Service rating : Efficient, speedy service
Product rating : Excellent quality

No Comment
25-Jan-2013

Belvoir In Teddy

Service
Product

Service rating : Dispatched promptly, sensibly packaged and easy returns (if needed). I also visited the London shop the other week (primarily for sizing) and they were very helpful.
Product rating : Very nicely made. High quality yarn. Colours/dyes are top quality.

No Comment
25-Jan-2013

Catkin In Black

  • Customer also reviewed:
  • Catkin In Charcoal
Service
Product

Service rating : Excellent service. Delivery was a bit pricey though (but possibly worth it).
Product rating : Great quality, very fine but very warm.

No Comment
25-Jan-2013

Kestrel In Midnight

  • Customer also reviewed:
  • Kyla In Pinotage
Service
Product

Service rating : Very fast and efficient.
Product rating : Perfect dark blue cardigan, love the details like the natural buttons with an extra one and the front pockets are lined to avoid deformation.

No Comment
25-Jan-2013

Cyrus In Silver

  • Customer also reviewed:
  • Ola In Silver
Service
Product

Service rating : Very rapid
Product rating : Needed bigger size

No Comment
25-Jan-2013

Formosa In Petrol

  • Customer also reviewed:
  • Island In Pinotage
Service
Product

Service rating : Very quick
Product rating : Beautiful feel, cut and unusual colour

No Comment
24-Jan-2013

Kestrel In Soot

Service
Product

Service rating : Speedy delivery of orders, and beautifully packaged garments.
Product rating : Excellent quality .Debatable whether a UK size 14 should be labelled a Large size!
A proper measurement chart on the web-site would help.

No Comment
24-Jan-2013

Kestrel In Black

Service
Product

Service rating : Fast and efficient delivery of goods which arrive beautifully packaged in pristine condition.
Product rating : I have had to return this garment, as the sizing of John Smedley garments is small compared to other top brands, where-as the garment itself is beautifully made. It would help if actual measurements were provided on the web-site rather than stating that the garments are equivalent to UK sizing which means different things to different people, and brands do vary considerably.

Read more
No Comment
24-Jan-2013

Active In Cranberry

Service
Product

Outstanding!

No Comment
24-Jan-2013

Nettle In Midnight

Service
Product

Great quality and very fast delivery as usually

No Comment
24-Jan-2013

Cavendish In Pinotage

Service
Product

Service rating : very good company a credit to Great Britain
Product rating : excellent product well made- exceptional quality

No Comment