Anonymous Customer wrote on 11-May-2012
I'm a big fan of JS, especially the Merino products, as my wardrobe will testify. Beautiful quality.
However, I do find the Sea Island Cotton can lose its shape after a while, so I don't buy them as often.
The are two things I struggle with: the ever-changing colour palette; and the really subtle differences between some of the products - I have to pay really careful attention when selecting, which can make the shopping experience (in-store or online) a little frustrating.
It would also be really helpful if you put the product name and colour in the label so I know which one it is, should I want buy the same one again in future (if still available).
John Smedley wrote on 14-May-2012
Thank you for taking the time to give us your comments regarding our product and service, your feedback is very important to us and will be used as we monitor and review our collection, policies and procedures.
John Smedley Customer Service Manager
Other reviews relating to this order
|Review of||Rating||Customer Review|
|Very easy fit – works well with a plain t-shirt.|
|Was a little disappointed with this as I had been looking forward to getting one. The only consolation was that I didn't pay full price (too expensive) as it was in the sale. The collar never seems to sit properly on my shoulders. Have only worn a couple of times but the cuffs seem to be 'baggy' already - not an encouraging sign.|