John Smedley Reviews

Consumer ratings of John Smedley

Feedback for www.johnsmedley.com has been compiled from 5306 Customer Reviews

  • Feefo member since
  • 06/03/2012
  • At John Smedley we're known for high quality knitwear and a rich 230-year heritage. We're a luxury brand with roots in the Derbyshire countryside and garments regularly featured in some of the world's most prestigious fashion magazines. Though our past helps make us who we are, it's our design and innovation that keeps us at the forefront of contemporary fashion.

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Reviews

DateProductRatingCustomer ReviewReply from www.johnsmedley.com
17 Hour(s) ago

Steadman In Black

Service
Product

Service rating : first class service will use again
Product: quality garment from a british made company

No Comment
18 Hour(s) ago

Brock In Indigo

  • Customer also reviewed:
  • Brock In Dark Leather
Service
Product

Service rating : Two cotton sweaters bought at sale price.
Superb product at a superb price with a fast efficient delivery.
All John Smedley products look what they are classy and top quality
Product: Great summer colour top quality lightweight cotton

No Comment
31 Hour(s) ago

2.Singular In Bardot Grey

Service
Product

Service rating : good website fast delivery
Product: as expected

No Comment
32 Hour(s) ago

Cleves In Bardot Grey

  • Customer also reviewed:
  • Bampton In Charcoal
Service
Product

Still not received the items and ordered 7 days ago. Not what I expected from a premium product

No Comment
39 Hour(s) ago

Horst In Indigo/White

Service
Product

Service rating : Excellent clothing range
Product: Nice fitting polo shirt. Great value for a quality item!!

No Comment
27-Aug

Bampton In Silver

Service
Product

Excellent product. Just as described. Arrived quickly. Very happy.

No Comment
27-Aug

Geranium In Astaire Purple

Service
Product

Service rating : the service is always prompt and reliable. Great and easy returns service. Clear website. Very helpful sales team.
Product: I love the colour! Almost as good as sloe berry.....

No Comment
27-Aug

Beale In Silver

Service
Product

Service rating : Okay service. Didn't get reply on my email though
Product: Nice quality And products

No Comment
26-Aug

Luke In Baltic Blue

  • Customer also reviewed:
  • Brock In Charcoal
Service
Product

Really easy to order and my products were very well packaged and delivered promptly. Great service.

No Comment
26-Aug

Lakes In Silver

  • Customer also reviewed:
  • Hawley In Russet Red
Service
Product

Service rating : Prompt and courteous service and great products
Product: Lovely scarf. Soft and warm and the colour is just right

No Comment
26-Aug

Mally In Tasman Blue

  • Customer also reviewed:
  • Mally In Baltic Blue
Service
Product

Great service

No Comment
26-Aug

Airlie In Navy

Service
Product

Service rating : Great fast shipping and free, easy returns.
Product: Lovely jumper but the sizing is very much on the small side. As a size 14 ordered a XL as wanted loose fitting and it was very tight! Sent back sadly.

No Comment
26-Aug

Pimlico In Sloe Gin

Service
Product

Service rating : Excellent quality and quick delivery
Product: Beautiful colour superb fabric - have several cotton polo necks from Smedley in different colour - they are expensive but worth it

No Comment
26-Aug

Crowford In Rosewood

Service
Product

Please expand the range to include pure cashmere heavy gauge for winter. Also would you experiment with long fitting wool trousers for tall people.

No Comment
25-Aug

Adrian In Black

Service
Product

Service rating : Great service, fantastic delivery times
Product: Lovely material and fantastic fit. The only comment is that it would be great is if it was possible to ensure collar did not open quite so much when unbuttoned. would be great if possible to ensure smaller V perhaps, or to make collar stiffer. also would be nice if John Smedley could make a polo shirt in same material but with bottom of garment with split on sides, without gathering, as per other polo shirts from lesser makers.

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No Comment
25-Aug

Bridgitte In Grape Jam

Service
Product

Service rating : The service from John Smedley is always very professional
Product: Not feminine and too big for my hands which are not small (71/2)

No Comment
25-Aug

Hugh In Midnight

Service
Product

Service rating : Quick
Product: Very smart looking top. Not worn as its a present .

No Comment
24-Aug

Brock In Dark Leather

Service
Product

Service rating : Your jumpers I have such good quality but I do get sooooo frustrated with a 5 pound delivery charge considering the cost of placing an order for one garment I couldn't imagine why you cannot deliver free of charge . Find two logins for the outlet and John Smedley ridiculous .
Product: Great jumper I would like XXXl in slim fit humour me ! I would like the shape of slim fit in a larger size as ordering Slimfit in XXL is a risk so I opt for the Terry Wogan's profile of is of easy fit .... May he rest in peace

Read more
No Comment
23-Aug

Dunglass In Port

Service
Product

Service rating : Prompt and efficiently handled both on the return and replacement
Product: Excellent quality great material

No Comment
23-Aug

Wings In Grape Jam

  • Customer also reviewed:
  • Brock In Tasman Blue
  • Bobby In Loren Yellow
Service
Product

Service rating : Simple to use website, accurate stock, excellent communication, fast dispatch and delivery.
Product: High quality materials, beautiful design, very well manufactured and a pleasure to own.

No Comment
22-Aug

Redfree In Navy/White

  • Customer also reviewed:
  • Aydon In Gardner Red
Service
Product

Service rating : Very prompt and efficient response to my subsequent request that the delivery of my order be upgraded to "Express". It arrived early the following morning. Thank you.
Product: Perfect

No Comment
22-Aug

2Singular-Black-xl

  • Customer also reviewed:
  • 2Singular-Silver-XL
Service
Product
Latest
Service
Product

Service rating : Customer service extremely good
Product: Very good quality as all products are

22-Aug-2016
Love the products such good quality and style

Read more
No Comment
22-Aug

Marcus In Indigo

Service
Product

Service rating : Like fit and quality of JS clothes, especially the fine merinos and their Sea Island cottons.
Product: A classic high quality merino sweater for my husband in Indigo - we had wanted navy (and hope there will be in future) but this colour is fine. Chain store jumpers are half the price but wear very poorly in comparison with John Smedley woollens.

Read more
No Comment
21-Aug

Bradwell In Navy

Service
Product

Service rating : Rapid delivery.
Product: The best I've found so far....but very pricey

No Comment
21-Aug

Geranium In Loren Yellow

Service
Product

Service rating : Quick delivery and well packaged
Product: Beautifully shaped sweater in soft fine merino. Lovely gold colour. I look forward to wearing it when the weather changes.

No Comment