John Smedley Reviews

Consumer ratings of John Smedley

Feedback for www.johnsmedley.com has been compiled from 3865 Customer Reviews

  • Feefo member since
  • 06/03/2012
  • At John Smedley we're known for high quality knitwear and a rich 230-year heritage. We're a luxury brand with roots in the Derbyshire countryside and garments regularly featured in some of the world's most prestigious fashion magazines. Though our past helps make us who we are, it's our design and innovation that keeps us at the forefront of contemporary fashion.

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Reviews

DateProductRatingCustomer ReviewReply from www.johnsmedley.com
5 Minute(s) ago

Kendal In Silver

Service
Product

Service rating : Goods were dispatched promptly and I received them much more quickly than I thought I would - excellent service with goods well packaged to prevent damage in transit
Product: I often buy John Smedley products because the quality is obvious but this is the first time I have done so online and was very pleased with the service.

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No Comment
3 Hour(s) ago

Belden In Charcoal

  • Customer also reviewed:
  • Jetty In Navy / Raspberry
Service
Product

Always good

No Comment
3 Hour(s) ago

Lyndhurst In Cloudless Blue

  • Customer also reviewed:
  • Ethan Charcoal
  • Ethan Lime Zest
  • etc.
Service
Product

Always a joy

No Comment
4 Hour(s) ago

Isis In Sorrel Red

  • Customer also reviewed:
  • Amble In Maritime Blue
  • Jaedon In Indigo
Service
Product

Service rating : V quick and efficient
Product: It's a slightly looser fit than usual but still v good

No Comment
4 Hour(s) ago

Jansen In Indigo/Silver

Service
Product

Service rating : Made an error, as gave me a refund rather than exchange, but gave me a discount, so happy
Product: Good quality, but fit too slim, so returned it

No Comment
5 Hour(s) ago

Amble In Raspberry

  • Customer also reviewed:
  • Knots In Navy / Raspberry
Service
Product

Service rating : Excellent prodts
Product: As expected

No Comment
14 Hour(s) ago

Roth In Aubergine

  • Customer also reviewed:
  • Tiller In Indigo
Service
Product

The quality of John Smedley's goods is second to none.

No Comment
25 Hour(s) ago

Belden In Silver

Service
Product

Service rating : All very good shop and online srvice
Product: All very good shop service and on line

No Comment
29 Hour(s) ago

Bryn In Aubergine

Service
Product

Service rating : Excellent service
Product: Really feminine colour I thought and tight fit for a medium, sorry ��

No Comment
27-Jul

Jody In White / Verbena Pink

  • Customer also reviewed:
  • Susan In Espresso
  • Maida In Verbena Pink
Service
Product

Service rating : Good quality products
Product: Great top, fits well and feels nice to wear

No Comment
27-Jul

Bamburgh In Indigo/Silver

  • Customer also reviewed:
  • Bamburgh In Midnight/Maritime Blue
Service
Product

Service rating : very quick service

did not get an confirmed payment email tho
Product: very nice fit

No Comment
26-Jul

Leanna In Deep Teal

  • Customer also reviewed:
  • Leanna In Maritime Blue
Service
Product

Service rating : Swift delivery with minimal packaging. ( kind to environment)
Product: Really beautiful shape cardigan and colour ( deep teal)

No Comment
26-Jul

Cambourne In Cloudless Blue

  • Customer also reviewed:
  • Jansen In Black/Aubergine
Service
Product

Consistent high quality

No Comment
26-Jul

Ismay In Black

Service
Product

Service rating : Excellent service
Goods arrived next day courier as standard !!
Product: Lovely cardigan
High quality , fine cotton knit
John Smedley costs more than other retailers , but I have other items from this brand
They wash well & are very durable & British made
You get what you pay for !

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No Comment
24-Jul

Gowan In Sorrel Red

Service
Product

Service rating : Always delivered promptly.
Product: Collar and style not quite what I was expecting.

No Comment
24-Jul

Mcilroy In Maritime Blue

Service
Product

Great shirt

No Comment
24-Jul

Isis In Aubergine

  • Customer also reviewed:
  • Isis In Lime Zest
Service
Product

The service and products are excellent.

No Comment
24-Jul

Lyme In Indigo

Service
Product

Service rating : Fast, efficient service and good communication throughout.
Product: My new favourite jumper

No Comment
23-Jul

Medley In Verbena Pink

Service
Product

Service rating : Really good professional service.
Product: The product was really nice and made to the high standard that john smedley are known for. Unfortunately the dress didn't suit me

No Comment
23-Jul

Bobby In Espresso

Service
Product

Service rating : Great product, great service.
Product: Great item but colour not for me.

No Comment
23-Jul

Kibble In Navy

Service
Product

Service rating : Brilliant as usual, super fast delivery.
Product: Another beautiful polo, Beautifully made and beautiful material. are John Smedly the best? I think so!.

No Comment
23-Jul

Salton In Silver / Maritime Blue

  • Customer also reviewed:
  • Jetty In Sorrel Red / Silver
  • Roma In Black
  • etc.
Service
Product

First class as always

No Comment
23-Jul

Islay In Maritime Blue

Service
Product

Service rating : excellent product
Product: very speedy delivery

No Comment
23-Jul

Medlock In Maritime Blue

Service
Product

Service rating : Item of top quality and beautifully packed. I was kept well informed of the progress of my order.
Product: A great garment BUT the collar had been inexpertly pressed. I needed the shirt urgently for my husband's birthday so didn't have time to quibble.

No Comment
23-Jul

Hartland In Silver

Service
Product

Service rating : Great company to deal with. Easy to navigate website. Deliveries by premium courier which is excellent. My only issue is that the items are nicely packaged and sealed in the dark green John Smedley "envelopes" but if they have been bought as a gift, the purchaser has to break open the envelope to check the item and retrieve the paperwork and then it is difficult to use the envelope to pass the item to the recipient. Is it possible to partially seal the John Smedley envelope so that it can be used again in the event of a gift?
Product: Very nice. But on the website it looked a lighter grey than it actually is.

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No Comment