John Smedley Reviews

Consumer ratings of John Smedley

Feedback for www.johnsmedley.com has been compiled from 3519 Customer Reviews

  • Feefo member since
  • 06/03/2012
  • At John Smedley we're known for high quality knitwear and a rich 230-year heritage. We're a luxury brand with roots in the Derbyshire countryside and garments regularly featured in some of the world's most prestigious fashion magazines. Though our past helps make us who we are, it's our design and innovation that keeps us at the forefront of contemporary fashion.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.johnsmedley.com
20 Hour(s) ago

Exeter In Spanish Pink

  • Customer also reviewed:
  • Talbot In Silver/Snow White
Service
Product

Service rating : Great service, quick delivery - quality knits. Although website payment was difficult as continually wouldn't accept my MasterCard (error message around need for secure 3d but never ever took me to that page) so had to use Amex.
Product: Very pleased with it.

No Comment
42 Hour(s) ago

Marcus In Italian Plum

Service
Product

Service rating : Very fast
Product: Exactly what was looking for

No Comment
27-Mar

Esmond In Black

Service
Product

Service rating : Very happy, excellent service
Product: great quality

No Comment
27-Mar

Gerry In Navy

  • Customer also reviewed:
  • Bobby In Black
  • Cavendish In Silver
Service
Product

Items arrived very quickly and the quality is excellent.

No Comment
26-Mar

Regatta In Navy/White

Service
Product

Service rating : Excellent service,order placed and recieved very quickly.
Product: Lovely top,good quality as usual only downside is although its a slim fit top i didnt expect it to be so much smaller than usual, even though i order the same size for every smedley item i have.

No Comment
26-Mar

Daniella In Lemon

Service
Product

Service rating : Great service, my smedley jumper arrive very quickley.
Product: Has i am dark skin, the Daniella in lemon, looks wonderful on me, l will be purchasing the other colors.

No Comment
25-Mar

Rietta In Verbena Pink

Service
Product

always great and reliable service

No Comment
25-Mar

Hartland In Silver

Service
Product

Service rating : Unparalleled British knitwear.
Product: It wasn't available in black - bit of a let-down.

No Comment
25-Mar

Cotswold In Midnight

  • Customer also reviewed:
  • John Smedley Wool Wash (475 ml)
  • Cotswold In Espresso
Service
Product

Service rating : Delivery took a week from placing the order.
Product: The buttons are not vertical. They are lined up but off on a diagonal.

No Comment
25-Mar

Farand In Silver

Service
Product

Excellent website, customer service and delivery.

No Comment
25-Mar

Gaspor In Silver

Service
Product

Service rating : Quickly dispatched.
Product: The colour is lovely, as is the style.

No Comment
25-Mar

Marcus In Ski Blue

Service
Product

Service rating : have used the brand for years
Product: always great quality

No Comment
25-Mar

Hugh In Ski Blue

Service
Product

Service rating : I ordered a product on line and it was indicated that I would receive a note when it was dispatched. I waited one week without receiving such note; called to enquire what was happening and was told there was a stock check and it would not be dispatched until completed. I received no apology, no offer to reimburse the call which was from France. I should at least have been told on ordering that there would be an extraordinary delay. It is now nine days since ordering and the tracker does not indicate that it is nearing delivery.
Product: It hasn't arrived yet!

Read more
No Comment
24-Mar

Cleves In Charcoal

  • Customer also reviewed:
  • Ashmount In Midnight
Service
Product

Service rating : excellant online service
Product: Great products. Cannot go for other products anymore.

No Comment
24-Mar

Gerrard In Midnight

  • Customer also reviewed:
  • Bryn In Venetian Red
Service
Product

Excellent prompt service as expected for a premuim product

No Comment
24-Mar

Kester In Silver

  • Customer also reviewed:
  • Kelby In Bordeaux
  • Nolan In Venetian Red
Service
Product

Service rating : Great company; excellent quality jumpers
Product: Same great quality as always.

No Comment
23-Mar

Sammie In Midnight

Service
Product

Service rating : Speedy and efficient delivery, beautifully packaged
Product: Great style and quality

No Comment
23-Mar

Roe In Egyptian Blue

Service
Product

Service rating : It took about 5 days to arrive and I was able to track it.
Product: I ordered a large size but it was too big and returned it. The colour is very nice and so I ordered a Marcus medium which I hope to get in the next few days. I do like the quality too.

No Comment
23-Mar

Lyndhurst In Spanish Pink

Service
Product

Service rating : Outstanding quality and value clothes
Product: Eye-catching colour and excellent fit

No Comment
23-Mar

Kris In Soot

Service
Product

Service rating : Simple, consistent range of good products.
Website could be improved by allowing goods categories (eg. 'waistcoats') to be displayed by model (eg 'Finagon') with a quick summary/comparison of the key features. Colours could then be chosen within the product area.
Product: Nice make, lovely slim short fit. Excellent quality.

Read more
No Comment
23-Mar

Bobby In Black

Service
Product

Service rating : Quick and easy to use, like use of PayPal...
Product: Very good quality, one of the best jumpers I have purchased!

No Comment
23-Mar

Knots In Lime Zest

Service
Product

Service rating : Service much bett er than 2 years ago.
Product: I love these polo shirts but this is the best yet

No Comment
22-Mar

Brock In Bordeaux

Service
Product

Service rating : Arrived within a few days.
Product: Great quality jumper!

No Comment
22-Mar

Cowley In Ski Blue

Service
Product

Service rating : Brilliant delivery service can't fault it quick response and being able to track your parcel is a bonus
Product: Love this Cowley jumper! Bought it for my husband who is a great fan of John Smedley he has a huge selection of jumpers and t-shirts
Mmm love how soft it feels and it fits my sexy husband like a glove!

Read more
No Comment
22-Mar

Gerry In Silver

Service
Product

Service rating : Fast and reliable service
Product: Excellent product

No Comment