John Smedley Reviews

Consumer ratings of John Smedley

Feedback for www.johnsmedley.com has been compiled from 2741 Customer Reviews

  • Feefo member since
  • 06/03/2012
  • At John Smedley we're known for high quality knitwear and a rich 230-year heritage. We're a luxury brand with roots in the Derbyshire countryside and garments regularly featured in some of the world's most prestigious fashion magazines. Though our past helps make us who we are, it's our design and innovation that keeps us at the forefront of contemporary fashion.

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Reviews

DateProductRatingCustomer ReviewReply from www.johnsmedley.com
13 Hour(s) ago

Bryn In Indigo

Service
Product

Service rating : Very efficient
Product: Always excellent quality

No Comment
31 Hour(s) ago

Leanna In Bunny

  • Customer also reviewed:
  • Jerrie In Venetian Red
Service
Product

Service rating : Excellent s
ervice rapid delivery. Dealt well return of one item.
Product: Plain but good. looking.

No Comment
32 Hour(s) ago

Turner In Black

Service
Product

Very efficient service, arrived within 24hours. Beautifully presented in a stylish John Smedley folder which kept the garment crease free.

No Comment
34 Hour(s) ago

Finagon In Racing Green

Service
Product

Service rating : Great product, shipped very quickly. Packaging was top notch.
Product: Very well made. Great quality and the slimmer design is a big plus.

No Comment
37 Hour(s) ago

Turner In Charcoal

Service
Product

Service rating : my fav clothing.
Product: good quality....could always be less expensive!!

No Comment
38 Hour(s) ago

1021msig In Natural Indigo

  • Customer also reviewed:
  • Gerry In Blue Reflection
  • Redmond In Black Grape
Service
Product

Service rating : We love John Smedley clothing we have been wearing them for about 30years,the quality is fantastic,the cotton washes well,they Stand the test of time.the service is also excellent
Product: Didn't like the design or the fit,the fabric was nice but the overall look,was not flattering.

Read more
No Comment
16-Sep

Dorset In Black

Service
Product

Service rating : Easy to use website and excellent delivery service
Product: Simply brilliant product. I have always loved Smedley knitwear and have been buying it for decades. Classic British style, quality and superb materials.

No Comment
16-Sep

Longnor In Lemon Drizzle

  • Customer also reviewed:
  • Gabe In Blue Reflection
Service
Product

Service rating : Always a pleasure never any problems
Product: lovely jumper thanks

No Comment
16-Sep

Riccolo In Black Grape

  • Customer also reviewed:
  • Riccolo In Tourmaline Blue
  • Riccolo In Emperor Purple
  • etc.
Service
Product

Service rating : Fast dispatch. Easy to order online & pay with PayPal.
Product: Great scarf. Lovely & soft.

No Comment
16-Sep

Madelaine In Charcoal

  • Customer also reviewed:
  • Madelaine In Bordeaux
  • Orchid In Indigo
  • etc.
Service
Product

I liked the fast delivery service and free delivery when you spend a certain amount
Goods were well packed

No Comment
15-Sep

Flight In California Poppy

  • Customer also reviewed:
  • Riccolo In Gooseberry Bush
Service
Product

company of genuine quality, attention to detail and modern design

No Comment
15-Sep

Tokyo-Black-XXL

Service
Product

Service rating : Excellent company and service
Product: Love the product

No Comment
15-Sep

Melissa In Silver

Service
Product

Service rating : Great products, friendly service and delivered next day as I said it was urgent.
Product: Lovely quality but unfortunately not suitable for the occasion I wanted it for.

No Comment
14-Sep

Bobby In Firecracker

Service
Product

Service rating : good
Product: Rather a bright red

No Comment
13-Sep

Ashmount In Bordeaux

Service
Product

Service rating : The website was easy to use. However, whilst the correct delivery address was entered on the website, the incorrect address was transferred to the delivery company. This resulted in significant inconvenience in taking receipt of the product. This is disappointing given the relatively high incremental delivery charge.
Product: Excellent material and a great fit!

Read more
No Comment
13-Sep

Colton In Black

  • Customer also reviewed:
  • Colton In Firecracker
Service
Product

Service rating : Excellent quality garments and first class customer services support.
Product: 'Top drawer' polo shirts

No Comment
13-Sep

Catkin In Firecracker

Service
Product

Service rating : Good product description and fast delivery
Product: Excellent quality

No Comment
13-Sep

Noah In Saxony Blue

  • Customer also reviewed:
  • Roth In Saxony Blue
Service
Product

Service rating : V good
Product: Excellent

No Comment
12-Sep

Matthew In Black

  • Customer also reviewed:
  • Matthew In Bordeaux
Service
Product

Smedley 'lost' my order which I had to chase up. Eventually received it 10 days later.

Read more

Thank you for taking the time to give us your feedback. I am sorry there was a problem with the timely despatch of your order. We did unfortunately have a system problem which resulted in your order being stuck in our warehouse, however this did not become apparent for a couple of days. I do apologise for any inconvenience this has caused but am please you have now taken deliver of your order. If we can help with any further queries, please do not hesitate to contact us directly.

Yours sincerely,
Freya Oliver - Customer Service Manager
11-Sep

Belvoir In Black

Service
Product

Service rating : a great company with great service
Product: Beautiful to look at, superb to wear. stunning fit and quality

No Comment
10-Sep

Susan In Pimento

Service
Product

Service rating : excellent as always
Product: excellent as always

No Comment
10-Sep

Leanna In Bordeaux

Service
Product

As Above

No Comment
10-Sep

Roe In Black

Service
Product

Service rating : Very good.
Product: Very good.

No Comment
10-Sep

Geranium In Indigo

Service
Product

Tried to buy online via John Lewis but they seem to stock only John Smedley menswear. It's expensive (but worth it!) but al least I could earn points on my John Lewis card if I could buy there!! Took advantage of the free postage: I hate paying for postage.

No Comment
10-Sep

Bobby In Midnight

Service
Product

Service rating : Excellent products, very fast delivery
Product: Lovely jumper, great colour and fits perfectly

No Comment