Joe Browns Reviews

Consumer ratings of Joe Browns

Feedback for www.joebrowns.co.uk has been compiled from 263718 Customer Reviews

  • Feefo member since
  • 01/03/2010
  • Joe Browns is a true lifestyle company, which was started in 1998 to offer something more exciting and more individual than the other clothing catalogues in the UK - it's a state of mind, for those that enjoy life and want to live a bit, and although it's a cliché, we feel the more you put into it, the more you get out of it.

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Reviews

DateProductRatingCustomer ReviewReply from www.joebrowns.co.uk
3 Minute(s) ago

Free Flowing Floral Dress Pink Floral (12)

  • Customer also reviewed:
  • Vivacious Dress Multi (12)

A little late arriving

No Comment
4 Minute(s) ago

Latin Spirit Dress Blue (18)

I received good service with joe browns although I was worried as they use hermes and this company have lost parcels in the past

No Comment
5 Minute(s) ago

Email Gift Voucher (C)

Excellent service

Read more
No Comment
7 Minute(s) ago

Cut And Sew Tee Blue (42/44)

great job

No Comment
8 Minute(s) ago

Nautical Jacket Blue (18)

  • Customer also reviewed:
  • Funky Embroidered Dungarees Mid Wash (18)

always very good and punctual

No Comment
13 Minute(s) ago

Perfect Pinafore White (12)

  • Customer also reviewed:
  • Funky Embroidered Dungarees Mid Wash (12)

The website is really straight forward and delivery was as expected

No Comment
14 Minute(s) ago

Secret Garden Shirt Black (48/50)

  • Customer also reviewed:
  • Hellsfire T-Shirt Navy (48/50)
  • Funky Floral Shirt White (48/50)
  • etc.

Slow - over two weeks delivery.

No Comment
15 Minute(s) ago

Cherrylicious Capri Trousers White (14)

  • Customer also reviewed:
  • Twist It Up Tweed Jacket Multi (14)

Delivery took longer than usual

No Comment
29 Minute(s) ago

Remarkable Waistcoat Burgundy (8)

  • Customer also reviewed:
  • Perfect Palazzo Trousers Multi (10)
  • Forever Summer Tunic Multi (8)
  • etc.

Only issue was that it took a week for my order to be dispatched, which is a lot longer than other retailers take.

No Comment
30 Minute(s) ago

Day Dream Cardigan Blue (8)

Everything went very smoothly, customer service rang to take the extra payment for replacement item and was very friendly and professional. It was a very positive experience.

No Comment
36 Minute(s) ago

Day Dream Cardigan Blue (10)

  • Customer also reviewed:
  • Versatile Long Sleeved Top White (10)
  • Versatile Long Sleeved Top Cream (10)

everything arrived exactly as ordered

No Comment
37 Minute(s) ago

Crazy Patch Polo Teal (39/41)

Arrived quickly

No Comment
39 Minute(s) ago

Nautical Jacket Blue (8)

Fine as usual

No Comment
44 Minute(s) ago

Silver Chain (18 Inch)

The order seemed to have been misplaced somewhere along the line (by the courier, not JB!) and they were very quick to get in touch and send out a replacement!

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No Comment
46 Minute(s) ago

Chill Out Chinos Stone (36/32)

  • Customer also reviewed:
  • Easy Day Jeans Bright Blue (34/32)
  • Straight Joe Jeans Blue (34/32)

I bought both sale and full price items the items came when they said they would. Only little niggle was the full price items should have been dispatched sooner, I think?

No Comment
50 Minute(s) ago

Sassy Salsa Skirt Multi (14)

  • Customer also reviewed:
  • Be Remarkable Zip Top Black Multi (16)

Delivery took longer than expected - phoned your help line to hear your automated message asking for patience as you were very busy, should have been told before ordering that delivery would be longer than usual.

Read more
No Comment
50 Minute(s) ago

Tweedy Pinafore Dress Pink (12)

  • Customer also reviewed:
  • Mad Mini Skirt Check (12)

Delivery did take longer than expected

No Comment
51 Minute(s) ago

Check Me Out Trousers Check (10)

I think Joe Brown's service is excellent; Goods are delivered asap and returns are made very easy, so giving confidence in ordering if one is not quite sure of sizes. Their phone staff are also very good and helpful. Their colourful emails which arrive at every stage of ordering, or returning are written in a friendly and supportive way. I think Joe Brown's are now spot on. Well done.

Read more
No Comment
52 Minute(s) ago

Itsy Ditsy Dress Multi (12)

As the sale was on, there was a notice saying delivery may take twice as long as usual, so up to 8 days... I received my dress 4 days after ordering (the usual estimated time).

Read more
No Comment
55 Minute(s) ago

Totally Unique Top Blue Multi (12)

  • Customer also reviewed:
  • Butterfly Blouse Tunic Multi (12)

Delivery was prompt as usual.

No Comment
58 Minute(s) ago

Perfect Pinafore White (18)

Very quick

No Comment
1 Hour(s) ago

Individual Unique Hoody Purple (14)

great communication and quick delivery

No Comment
1 Hour(s) ago

Lovely Applique Tunic Lilac (16)

  • Customer also reviewed:
  • This Season's Skirt Multi (16)
  • Simple Zip Up Knit Blue (16)

Delivery a little slower than usual but I expected that as it was Summer Sale time.

No Comment
1 Hour(s) ago

Allsorts Top Blue (14)

  • Customer also reviewed:
  • Flattering Top Black Multi (14)

Brilliant

No Comment
1 Hour(s) ago

Check Me Out Trousers Check (10)

Quick delivery

No Comment
1 Hour(s) ago

Vintage Surf T-Shirt Blue (45/47)

  • Customer also reviewed:
  • Papillon Shirt Purple (42/44)
  • Touch Of Tropical Shirt Blue (42/44)
  • etc.

G9d but dislike delivery costs

No Comment
1 Hour(s) ago

Lucky In Love Strap Shoes Multi (7)

  • Customer also reviewed:
  • Perfect Patchwork Jeans Blue (14)

Fast delivery. Quality items. Many thanks

No Comment
1 Hour(s) ago

Wheels To Waves T-Shirt Purple (42/44)

  • Customer also reviewed:
  • Hit The Action Shorts White (30)

Very slow delivery, heard nothing from company about delay

No Comment
1 Hour(s) ago

Lovely Occasion Dress Multi (16)

  • Customer also reviewed:
  • Lake Como Dress Mint Multi (16)

It was a very long time in coming

No Comment
1 Hour(s) ago

Party The Night Away Dress Multi (10)

  • Customer also reviewed:
  • Breakaway Denim Dress Navy (10)
  • Latin Spirit Dress Blue (10)

Excellent next day service

No Comment
1 Hour(s) ago

Cosy Up Cardigan Grey (39/41)

A1 service, fast delivery

No Comment
1 Hour(s) ago

Magical Maxi Dress Multi (16)

Only took 2 days to arrive very good service

No Comment
1 Hour(s) ago

Beautiful Basic Leggings Navy (16/18)

  • Customer also reviewed:
  • Beautiful Basic Leggings Black (16/18)
  • Mystical Multi Dress Black Multi (16)
  • etc.

Very late d Had to ring up twice to get it delivered. Not impressed with organisation. Took over two weeks to come. I was told order lost in warehouse

No Comment
1 Hour(s) ago

Lucky In Love Strap Shoes Multi (6)

No issues

No Comment
1 Hour(s) ago

Dare To Be Unique Sweat Black Multi (8)

Fast efficient delivery

No Comment
2 Hour(s) ago

Chic Floral Dress Multi (18)

Very prompt delivery

No Comment
2 Hour(s) ago

Catching Glances Dress Multi (18)

As Above

No Comment
2 Hour(s) ago

Longline Knit Tunic Blue (10)

  • Customer also reviewed:
  • Longline Knit Tunic Blue (8)

Quick delivery

No Comment
2 Hour(s) ago

Secret Garden Shirt Black (48/50)

  • Customer also reviewed:
  • Beautifully Balanced Floral Shirt Multi (48/50)
  • Garden Party Tie Shoes Lilac (5)
  • etc.

Always good!

No Comment
2 Hour(s) ago

Twist It Up Tweed Jacket Multi (14)

  • Customer also reviewed:
  • Twist It Up Tweed Jacket Multi (16)

Good ..

No Comment
2 Hour(s) ago

This Season's Skirt Multi (12)

Received item quickly no problems

No Comment
2 Hour(s) ago

Lucky In Love Strap Shoes Multi (7)

I found Joe Browns to be excellent from ordering to opening the parcel.

No Comment
2 Hour(s) ago

Remarkable Bow Trim Shoes Navy Multi (7)

Speedy delivery. I've placed many orders and have never been disappointed with the service..i have also returned items and refunds have also been speedy...

Read more
No Comment
2 Hour(s) ago

Funky Embroidered Dungarees Mid Wash (14)

  • Customer also reviewed:
  • Butterfly Blouse Tunic Multi (14)

As they were sale items took a lot longer than expected to arrive. However, I contacted customer services to find out where items were and due to delay my postage was free.

No Comment
2 Hour(s) ago

Tweedy Pinafore Dress Pink (8)

  • Customer also reviewed:
  • Ticking Stripe Tunic Blue Stripe (8)
  • Remarkable Bow Trim Shoes Navy Multi (4)
  • etc.

Took too long to process and be delivered

No Comment
2 Hour(s) ago

New York Racer Top Khaki (42/44)

  • Customer also reviewed:
  • Daredevil T-Shirt Grey (42/44)
  • Easy Joe Jeans Dark Vintage (32/34)
  • etc.

Took too long to process and be delivered.

No Comment
2 Hour(s) ago

Check Suit Waistcoat Blue (46)

Another great quality item that arrived super fast and was just as expected at a great price.

No Comment
2 Hour(s) ago

Pastel Floral Vintage Dress Lilac Floral (14)

Arrived quicker than expected

No Comment
2 Hour(s) ago

Festival 2 Piece Blouse Multi (12)

  • Customer also reviewed:
  • Mad About This Waistcoat Check (12)
  • Crafted Embroidered Knit White (12)

Took a little longer than usual, but you said that it would at the start.

No Comment
2 Hour(s) ago

Unique Dress Black Multi (10)

Excellent service from Joe Browns. Easy to order from and always speedy delivery.

No Comment
3 Hour(s) ago

Paradise Island Sandals Orange/Pink (5)

Good delivery times

No Comment
3 Hour(s) ago

Funky Fringed Festival Knit Multi (12/14)

  • Customer also reviewed:
  • Patina Bloom Strap Top White Multi (10)

Items took slightly longer to arrive than I hoped, but as it was sale time there was a note on the site to warn of this so it wasn't an issue. Returns service was as good as ever.

Read more
No Comment
3 Hour(s) ago

Unicorn Shirt Multi (16)

  • Customer also reviewed:
  • Mexicana Tunic Multi (18)

Always had great service from Joe Brown's, prompt and efficient.

No Comment
3 Hour(s) ago

Straight Joe Jeans Decay & Destroy (34/34)

Received order quickly

No Comment
3 Hour(s) ago

Hit The Beach Shirt White (42/44)

Order arrived in no time

No Comment
4 Hour(s) ago

Free Flowing Floral Dress Pink Floral (18)

  • Customer also reviewed:
  • Romantic Dress Multi (18)

Love it.

No Comment
5 Hour(s) ago

Summer Days Hat Natural (One Size)

Service brilliant as always, can`t fault

No Comment
8 Hour(s) ago

Allsorts Top Blue (12)

Very easy to use website.

No Comment
8 Hour(s) ago

Splash Of Colour Shirt White (42/44)

  • Customer also reviewed:
  • Sensational Sketch Shirt Blue (42/44)

Such a great company who actually gets that some guys don't want to wear 'beige' all the time.Thers always something exciting and priced well considering the market has yet to catch up!Great company,great service and great product.Thankyou.

Read more
No Comment
9 Hour(s) ago

Funky Check Jacket Multi Check (16)

I love joe brown's. Returns policy is second to none and delivery is super fast.

No Comment
9 Hour(s) ago

Ultimate Knot Dress Multi (14)

  • Customer also reviewed:
  • Romantic Blouse Blue (16)
  • Perfection Dress Black/Green (14)
  • etc.

Took forever for goods to come.

No Comment
9 Hour(s) ago

Rock And Roll Shirt Black (42/44)

  • Customer also reviewed:
  • Party Hard Shirt Purple (42/44)

Took nearly 4 weeks to process my order

No Comment
9 Hour(s) ago

Versatile Vintage Top White/Blue (12)

  • Customer also reviewed:
  • Pretty Lace Shrug Navy (12)

This is the first time I've ordered from Joe Browns. The items arrived quickly, were well packaged and were a good fit. I've enjoyed wearing both garments to several functions - not together of course!

Read more
No Comment
9 Hour(s) ago

Beach To Bar Maxi Skirt Multi (14)

Easy ordering. Only issue was that the delivery message said package had been put through the door...it had actually been left in my garden!

No Comment
10 Hour(s) ago

Embroidered Button Through Skirt Mid Wash (10)

  • Customer also reviewed:
  • Paradise Island Sandals Orange/Pink (4)

Order processing took an excessive amount of time with no forewarning of delay. I e-mailed a complaint and received voicemail message to call back. This isn't easy due to work. It would be beneficial for your customer service advisors to e-mail a full response.

Read more
No Comment
10 Hour(s) ago

Pacific Ocean Dress Blue (16)

Excellent service

No Comment
10 Hour(s) ago

Pretty Lace Shrug White (18)

  • Customer also reviewed:
  • Pretty Lace Shrug White (16)

Quick delivery

No Comment
10 Hour(s) ago

Fun And Funky Raincoat Multi (14)

  • Customer also reviewed:
  • Individuals Leggings Black (8/10)
  • Mischievous T-Shirt White (42/44)
  • etc.

Clothes came very quick

No Comment
10 Hour(s) ago

Keep It Simple Hooded Knit Pink (10)

  • Customer also reviewed:
  • Our Favourite Knit Navy (10)

delivery was slow but the reason was explained in an email and the customer service girl was very polite when I phoned to enquiry on delivery date

No Comment
10 Hour(s) ago

Email Gift Voucher (C)

After my query and feelings being voiced I received a nice phone call which made me feel a lot less irritated and much happier. Very good customer care!

No Comment
10 Hour(s) ago

Funky Fringed Festival Knit Multi (12/14)

  • Customer also reviewed:
  • Soothing Blues Grandad Shirt Blue (48/50)
  • Pretty Unique Macrame Bag Blue Multi (One Size)

Very slow delivery which is unusual
The sale was on so I understand that was the reason but it took ages

No Comment
10 Hour(s) ago

Tropical Escape Sandals Dark Red (4)

  • Customer also reviewed:
  • California Soul Blouse Blue (16)
  • Funky Embroidered Dungarees Mid Wash (16)

Arrived in a couple of days, well packaged. One item returned awaiting replacement as wrong size in bag.

No Comment
11 Hour(s) ago

New Vibe Summer Scarf Black (One Size)

  • Customer also reviewed:
  • Fun In The Sun Shirt Black (39/41)
  • Chilled Tunes Shirt Multi (39/41)
  • etc.

Took around 8 days and few phone calls to get delivery.

No Comment
11 Hour(s) ago

Racing Hearts Dress Multi (16)

  • Customer also reviewed:
  • Sassy Salsa Skirt Multi (16)

Received promptly.

No Comment
11 Hour(s) ago

Beach To Bar Leather Sandals Denim Blue (7)

Only part of the order was delivered, other item was never in stock and order should not have been taken

No Comment
11 Hour(s) ago

Lovely Linen Waistcoat Navy (38)

  • Customer also reviewed:
  • Totally Unique Longline Blouse Multi (10)
  • Patchwork Sarong Multi (One Size)

A bit s!ow compared to other companies - over a week.

No Comment
11 Hour(s) ago

Joe's Favourite Jacket Multi (14)

Extremely quick service

No Comment
11 Hour(s) ago

Dare To Be Unique Leggings Multi (12/14)

  • Customer also reviewed:
  • Breakaway Denim Dress Navy (14)

It took around two weeks for my order to arrive. I had to enter the 'contact Joe Browns' dialogue to find out that there was a backlog caused by sale demand. It would have been better to display this info more prominently on the website, or email people with orders to keep them up to date.

No Comment
12 Hour(s) ago

Elegant Embroidered Top White Multi (10)

  • Customer also reviewed:
  • Mix It Up Super Motor T-Shirt White/Red (36/38)
  • Sunset Beaded Wrap Natural (One Size)
  • etc.

Always great service..... just had to wait a little longer then usual because of sale.

No Comment
12 Hour(s) ago

Pastel Floral Vintage Dress Lilac Floral (10)

  • Customer also reviewed:
  • Butterfly Blouse Tunic Multi (10)
  • Into The Night Summer Dress Mint Multi (10)

Order arrived to late for me so sent it all back

No Comment
13 Hour(s) ago

Sensational Strings T-Shirt Navy (39/41)

very fast delivery love my purchase

No Comment
13 Hour(s) ago

Totally Unique Longline Blouse Multi (14)

  • Customer also reviewed:
  • Good Times Playsuit White Multi (14)
  • Versatile Vintage Top White/Blue (14)

Unfortunately took far too long...

No Comment
13 Hour(s) ago

Daredevil T-Shirt Grey (45/47)

  • Customer also reviewed:
  • It's The Ride T-Shirt Washed Black (45/47)

Joe Browns rocks!

No Comment
13 Hour(s) ago

Longline Knit Tunic Blue (16)

Excellent service, fast delivery many thanks.

No Comment
13 Hour(s) ago

Ultimate Knot Dress Multi (10)

  • Customer also reviewed:
  • Elegant Vintage Dress Green Multi (10)

Excellent, speedy delivery as usual. How do you do it!

No Comment
13 Hour(s) ago

Bohemian Chic Maxi Dress Multi (12)

excellent services thank you joe brown for your awesome job.

No Comment
14 Hour(s) ago

Floral Chambray Skirt Multi (10)

Excellent service

No Comment
14 Hour(s) ago

Misty Meadow 2 In 1 Blouse Multi (12)

  • Customer also reviewed:
  • Elegant Embroidered Tunic Sage (12)

Parcel took 11 days to arrive

No Comment
14 Hour(s) ago

Versatile Vintage Top Lilac (18)

  • Customer also reviewed:
  • All New Versatile Camisole White (18)

Bit slower than usual but it arrived .....
I know your busy at the moment but when I checked the status on this order it was still processing a few days after placing order

No Comment
14 Hour(s) ago

Remarkable Top Ice Blue (18)

  • Customer also reviewed:
  • Unusually Unique Top Purple Multi (18)
  • All New Reversible Top Multi (18)
  • etc.

good service

No Comment
14 Hour(s) ago

Our Favourite Dress Multi (16)

Normal delivery

No Comment
14 Hour(s) ago

Lake Como Dress Mint Multi (18)

  • Customer also reviewed:
  • Subtle Spot Shirt Pink (45/47)
  • Secret Garden Shirt Black (45/47)

Easy ordering over the phone Efficient and polite customer service people Order artived within a week

No Comment
14 Hour(s) ago

Day Dream Cardigan Blue (12)

  • Customer also reviewed:
  • Good Times Playsuit White Multi (12)
  • Beach To Bar Maxi Skirt Multi (12)
  • etc.

Having placed an order on a friday lunchtime, and expecting it to arrive probably by the following wednesday, I then checked my order on the wednesday only to find that it had not even been accepted. I chased by email also reading the apologies that due to great demand because of the sale, delivery vould not be promised within two working days. Had a very polite reply whoch could only say my order would be processed asap, and my order finally arrived on the friday. This happened the last time iIordered sale items, but if you know you are going to have a high rate of take up, then surely you shoulde be more prepared. Once items received, very pleased with them, just not the messing about before hand.t

Read more
No Comment
14 Hour(s) ago

Secret Origins Top White Multi (8)

  • Customer also reviewed:
  • Pretty Lace Shrug White (8)

Fast delivery and fast refund which I sent using the invoice returns sticker. I will shop with them again.

No Comment
14 Hour(s) ago

Funky Floral Shirt White (45/47)

  • Customer also reviewed:
  • Ready To Relax Shirt Grey (45/47)

All good.

No Comment
14 Hour(s) ago

Longline Knit Tunic Blue (14)

  • Customer also reviewed:
  • Delightfully Different Tunic Black Multi (14)
  • Sugar Factory Tunic Multi (14)
  • etc.

Super delivery than usual, but not too had.

No Comment
15 Hour(s) ago

Breakaway Denim Dress Navy (10)

Really pleased with the speed of delivery.

No Comment
15 Hour(s) ago

Funky Fringed Tunic Coral Multi (12)

Fast efficient service

No Comment
15 Hour(s) ago

Misty Meadow 2 In 1 Blouse Multi (14)

  • Customer also reviewed:
  • Dare To Be Different Tunic Multi (16)
  • Delightfully Different Tunic Black Multi (14)
  • etc.

Very organised and efficient

No Comment
15 Hour(s) ago

Sensational Strings T-Shirt Navy (42/44)

Really like this website,easy to order etc.

No Comment