Anonymous Customer wrote on 16-Aug-2012
Paid £3.95 for delivery then another £2.20 to return the item which cost £14.95 because the item was such poor quality, the material flimsy and see through :( Wished I hadn't bothered with joe browns.
Joe Browns wrote on 16-Aug-2012
Many thanks for getting in contact.
We’re continually looking at offering a free returns policy, although we’d need to build this cost into our prices. However, our operations director has been made aware of your feedback.
Regarding the quality of your item we are sorry for how you’re unhappy with the quality of your purchase, so please accept our apologies. A great deal of resources go into ensuring that we provide products of the highest quality, so the feedback that you’ve given has been fed up to our quality control team and our designers.
Other reviews relating to this order
|Review of||Rating||Customer Review|
|Poor quality, held up to the light the material is transparent, a huge disappointment :( ended up out of pocket by over £6 because of them such poor quality :(|