IL2L is a fashion retailer focussed on quality and service. Borne from one of the UK's largest manufacturers of leather jackets, IL2L brings you timeless fashion items, a little bit of luxury and pleasure that you will treasure.
The rating shows just the review scores in the category or product area selected.
Service
Products
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Excellent customer service best iv has wit online shopping.... ordered the crosshatch wystons jacket but the medium was more like a large but sold it on and ordered a smaller size....Product rating : Looks really good but medium is more like a large buthad no problem selling it & ordering another one
Service rating : I was really very satisfied with the service. It was fast, I was always informed before. I needed to exchange the product and it was as well very fast and without any problems. really appreciate the service and thank you very much.Product rating : The product was even better then I expected, absolutely happy with it. Thank you!
Service rating : The best price on the internet and fantastic service and deliveryProduct rating : Loved the colour
Service rating : very good!Product rating : nice !!
Service rating : Had a slight problem with the website but the customer services responded straight away, excellent serviceProduct rating : A good well made wallet
Service rating : Quick turnaround on order and delivery will buy from this company againProduct rating : Colours and style just as description it's just the right size a good buy
Service rating : Really like the website just wish it had more sizes, too often find only Ls, XLs and XXLs in stockProduct rating : It is a good product but it is mis-advertised on your website. It should be made clear that it is a tiny bag only big enough for a book (I can't even get my ipad inside it!). It should not be placed beside backpacks and messenger bags, its more like a toiletries bags with a shoulder strap.
Service rating : fast delivery and well packaged.Product rating : very pleased, looks smart and sturdy.
Service rating : Fast delivery, excellent serviceProduct rating : Great quality, lovely comfortable fit, not too short, everything I want in leather jacket. its hard to find one with hood and they are usually very short. Went for size bigger as didn't want a very tight fit. Perfect thank you.
Service rating : Very fast and efficient service.Product rating : Lovely jacket that looked exactly like it did in the picture.
Service rating : Delighted with my purchase and appreciate the excellent service.Product rating : Perfect!
Service rating : product as described, excellent price, free p&p with v quick delivery timeProduct rating : great size bag if you like to carry a lot, nice summery print
Many thanks for prompt service bag arrived today as described.
Service rating : Excellent communication & quick shippingProduct rating : Top quality
Fast delivery
Service rating : The support staff were great when I asked them a questionProduct rating : It's great
No problems, dispatched in good time.
Well packaged. Delivered next working day after ordered.
Service rating : I was able to have my order delivered to another address then the billing address. Arrived within period stated. Unfortunately I ordered too big a size so returned it for an exchange. Received a courtesy call from .IL2L advising my size is out of stock and they will arrange full refund. I was very grateful for the call and prompt refund.Product rating : Quality leather jacket, soft feel. Unfortunately I ordered too big a size, otherwise would have been perfect! Can't wait for re-stock in my size!
First class, will be coming back again soon, thankyou
Service rating : Excellent service, very helpful.Product rating : Excellent quality. Even better than expected!!
Service rating : Great service, I've used them several times now always quick delivery.Product rating : Off to Spain this weekend looking forward to wearing it.
excellent
Service rating : ExcellentProduct rating : Very good service
Service rating : Ordering and delivery was quick and easy.Product rating : Quality of the jacket is great. Sizing is the only issue encountered. The measurements given are definitely based on a tee-shirt size. They do not take into consideration that this is a jacket and should be bigger. Movement in the arms/shoulders is limited, sleeves are long, and body is shorter than expected. I usually wear a medium, and ordered a medium, but probably a large would have been a better fit for a jacket.29-Apr-2013IL2L sounds great for UK customers, but being a US customer, I would have to pay £24.99 ($39) in order to return my jacket for a bigger size. I'm sure they would make me pay for shipping to get a new size to me, and to spend $80 to get a jacket in a size that I would be 100% satisfied with after I have already paid over $150 for the one I have, I can't justify spending any more (though the quality of the jacket is amazing). Free returns to any customer who is not 100% satisfied would be great, despite their location.29-Apr-2013Also, it was weird to not have a tracking number past Royal Mail's saying that my jacket had made it to the US (which the website clearly says it does not take orders from any address outside of Europe, which is a lie). Especially with IL2L not taking responsibility for any loses after the product leaves Royal Mail, I'd like to know where along the way my order was lost if it had gotten lost. "Please note il2l.com cannot take responsibility for parcels using this delivery option as it has no tracking or delivery confirmation."
