HotSpring World Reviews

Consumer ratings of HotSpring World

Feedback for www.hotspringworld.co.uk/ has been compiled from 128 Customer Reviews

  • Feefo member since
  • 25/05/2012
  • Owned by Watkins Manufacturing the largest manufacturer and supplier of Hot Tubs worldwide and the brains behind the innovation that goes into making your hot tub experience truly the world's best.

    This site will provide you with everything you need to know about our Hot Tubs & Spas, which Hot Tub would suit your lifestyle best and what you can expect from our wide range of Hot Tubs and Hot Tub Accessories. Take your time and unwind...

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.hotspringworld.co.uk/
23-Oct-2013

Filter Hspring/98+ HS SET OF 4

Service
Product

Service rating : Delivery arrived promptly and goods were as expected.
Product: Delivery arrived promptly and goods were as expected.

No Comment
02-Oct-2013

PH Reducer 1.5Kg

Service
Product

Service rating : on receiving our hot tub there was not time for the engineer to tell us everything there was to know and take all the information in more time should be aloud for this
Product: took time to get right after some one come round to explain the other bottles were for better

No Comment
02-Oct-2013

Scale Inhibitor 1 Litre

Service
Product

Service rating : Good advice given on care and maintainence
Product: No problems with scale over 5years even in hard water area

No Comment
02-Oct-2013

Spa and Lid Polish

Service
Product

Service rating : Brillient sales staff very helpful and always answer the phone even out of hours. Had a slight problem with the buttons on my hot tub and they called assist for me, who booked an appt quickly and changed the keypad without question which only took about 10 mins. Super easy service which inspires confidence.
Product: Keeps the tub clean and works really well on water marks

Read more
No Comment
02-Oct-2013

ACE Salt Water CL System

Service
Product

Service rating : very helpful excellent product great aftersales service well done all.
Product: ace system works very well stops any irritation to my skin use my pool everyday many thanks.

No Comment
01-Oct-2013

Stab Chlorine Granules 1Kg

Service
Product

Service rating : Very pleased we bought from hot springs couldn't wish for better service
Product: Does the job!!

No Comment
01-Oct-2013

Stab Chlorine Granules 5Kg

Service
Product

Service rating : The staff are excellent and very helpful. They were very informed and happy to help.
Product: Good stuff

No Comment
01-Oct-2013

Cover Envoy Rust 2004

Service
Product

Service rating : Staff were very helpful
Product: usual hotspring quality

No Comment
01-Oct-2013

Tr Caspian Cover Rust 03 Onwar

Service
Product
Latest
Service
Product

only problem was the fact that you took the full payment and then we had to await delivery. you should take say 50% and the rest on delivery. Also it was missleading as to what the bronze service was.

01-Oct-2013
good

01-Oct-2013
good

06-Nov-2013
dont know what to say

06-Nov-2013
dont know what to say

Read more
No Comment
01-Oct-2013

Filter Tiger River 65 Sq Ft

Service
Product

Service rating : Great customer service. Dealt primarily with Simon of Weybridge who was very helpful, efficient and proactive. Always willing to help. Installation went very smoothly, although I did feel a little overwhelmed by the volume of information presented in one go. Hot tub arrived missing a cable for one of the speakers but HO quickly arranged for it to be fitted.
Product: NB, purchased Limelight Flair (survey is saying Filter Tiger River!). Great hot tub. Took a little while to get to grips with instructions re maintenance, not helped by not having an ACE instruction manual (subsequently sent after follow up engineer requested it for me). Music system definitely worth having.

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No Comment
01-Oct-2013

Salt 2.27kg ACE Sys (76065 cs)

Service
Product

Service rating : Very good service.
Product: I have had five ACE cells and all have developed faults.
My concern is the length of service once the warranty has expired.
Will it be cheaper to use chlorine?

No Comment
01-Oct-2013

Stab Chlorine Granules 5Kg

Service
Product

Service rating : Knowledgeable advice very friendly
Product: These seem perfectly fine

No Comment
01-Oct-2013

Stab Chlorine Granules 5Kg

Service
Product

Service rating : I bought a hot tub a year ago and am so pleased with it. The help and after service which I have received is incredible. They are always on the other end of the phone, really friendly and nothing is too much trouble.
Product: Good service.

No Comment
01-Oct-2013

Acti Ph Reducer 1.5Kg

Service
Product

Nothing was too much trouble always at the end of the telephone if we needed them first class customer service

No Comment
01-Oct-2013

Aqua Check Bromine Test

Service
Product

Service rating : Knowledgable and helpful. Made purchasing my hot tub very easy. On hand for advice and support when required. Good customer service.
Product: Good replacement

No Comment