HotSpring World Reviews

Feedback for www.hotspringworld.co.uk/ has been compiled from105 Customer Reviews

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25/05/2012
Owned by Watkins Manufacturing the largest manufacturer and supplier of Hot Tubs worldwide and the brains behind the innovation that goes into making your hot tub experience truly the world's best.

This site will provide you with everything you need to know about our Hot Tubs & Spas, which Hot Tub would suit your lifestyle best and what you can expect from our wide range of Hot Tubs and Hot Tub Accessories. Take your time and unwind...
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Date	Product	Rating	Customer Review	Reply from www.hotspringworld.co.uk/
01-May-2013	PH Reducer 1.5Kg	Service Product	super service staff very friendly same for h t a.	No Comment
22-Apr-2013	Jetsetter Strl Marble ESP 12	Service Product	Service rating : No problems encountered to date Product rating : Going well at the moment	No Comment
22-Apr-2013	H/spring HotTub System Cleaner	Service Product	Service rating : Excellent group of people at the Derby branch very knowledgeble and always happy to chat Product rating : When I purchased my hot tub it came with a plastic box full of chemicals. Your latest redesign of the bottles now mean that the lid of the box will not now fit and is open to little fingers getting in and also pets having easy access therefore I am having to store the chemicals loose Read more	I am sorry that our new chemical containers will not fit in your old box. We have changed the containers that our chemicals come in due to a change in supplier so that we can keep costs down to enable us to provide the cheapest Spa Care Chemicals that we can. Ray Wells. Customer Service Manager
20-Apr-2013	Cover Envoy Esp EX DEMO	Service Product	Service rating : Great offer and delivered on time (always a plus) Product rating : Ex-demo but like new, we are really pleased.	No Comment
20-Apr-2013	Foam Reducer 1 Litre	Service Product	Always a friendly welcome and great knowledge	No Comment
05-Feb-2013	Vanishing Act Calcium Remover	Service Product	We always get excellant customer service from them especially their reps based in Weybridge. We can phone them 6days a week with any problem and they always find the answer.Their products are also excellant	No Comment
31-Jan-2013	Fresh Water Silver Ions - 7132	Service Product	very good service and prompt delivery would use again	No Comment
31-Jan-2013	Scale Inhibitor 1 Litre	Service Product	great company	No Comment
31-Jan-2013	Sovereign Strl Marble RW 12	Service Product	Good	No Comment
29-Jan-2013	Fresh Water Silver Ions - 7132	Service Product Latest Service Product	dont know as im still waiting to hear from them 02-Feb-2013 good communication. all sorted. Read more	No Comment
29-Jan-2013	Tri X Filter 65 Sq Ft SET OF 4	Service Product	No problems - good service...	No Comment
29-Jan-2013	Fresh Water Silver Ions - 7132	Service Product	Just great.	No Comment
29-Jan-2013	Cover Envoy Rust 2004	Service Product	OK, but parts are expensive and service can be slow when ordering parts (ie this cover) Read more	My apologies if you feel that it took too long to deliver your cover but we were in the middle of a promotion where we took £80 off the cost of the Cover and demand was incredibly high. The promotion did say that covers could take up to 12 weeks and we managed to get yours to you in 10. We do try to get them here as quickly as possible but as the covers are made in California and shipped via container some delays are inevitable. Ray Wells. Customer Service Manager
29-Jan-2013	Cover Ash Sumatran 98-Cur	Service Product	I was impressed with the fact that they ordered the cover I needed before being asked and that it arrived on time.	No Comment
29-Jan-2013	Caldera Filter Large 75 Sq Ft	Service Product	Service rating : Suggestion;- why dont you find out what product the clients have and send offers for the consumables they need, instead of confusing them with 10 different types of filter they cant remember which to order Product rating : EXCEPT this is not what I have! Read more	Unfortunately with 16,000 customers it is rather difficult to sort offers to include only what each customer requires. Our showrooms are open 7 days a week or you can contact our Head office on 01245 490056 between 9am and 5pm Monday to Friday and our experienced staff will be able to tell you exactly what parts you require for your spa. Ray Wells. Customer Service Manager
29-Jan-2013	Insparations Passion Flower	Service Product	good friendly proffesional service	No Comment
29-Jan-2013	Cover Rust Sovereign 99-Curren	Service Product	Great!	No Comment
29-Jan-2013	Stab Chlorine Granules 5Kg	Service Product	Hotspring Sovereign hot tubs.. is an excellent product.. I think they have the best brand	No Comment
11-Jan-2013	Prodigy Strl Marble RW 12	Service Product	Service rating : Excellent. Product rating : I cant believe I left it so long to buy one. It is life changing. I was worried I wouldnt use it, or it wouldnt be hot enough or the jets powefull enough. Nothing could be further from the truth. It is easy to maintain and looks stunning. After 15 years of back pain I am in it every morning and I no longer get back pain. Read more	No Comment
03-Dec-2012	Cover Rust Prodigy 97-Current	Service Product	Service rating : They supply Hottubs Product rating : It was a cover that fitted but it had no instructions Read more	If there are any problems fitting your cover please feel free to contact us on 01245 490056 for free fitting advice. It is very difficult for us to send instructions out due to the plethora of different lifting devices fitted to spas in the 13 years since yours was delivered.. Ray Wells. Customer Service Manager
30-Nov-2012	Scale Inhibitor 1 Litre Customer also reviewed: PH Reducer 1.5Kg Fresh Water Silver Ions - 7132	Service Product	New parts ordered recently and taking a long time to arrive and be fitted but general customer service is good.	No Comment
30-Nov-2012	Vanguard Pearl RW 12	Service Product	Service rating : Good service ethic and timeous delivery Product rating : Good number of jets to soothe your whole body and the perfect size. Music system works really well too	No Comment
29-Nov-2012	HSWorld 3 Way Test Strips	Service Product	Service rating : excellent service and easy to understand advice Product rating : easy to use	No Comment
28-Nov-2012	Relay Pearl CG 12	Service Product	Very helpful. From choosing to ordering to installation.	No Comment
06-Nov-2012	Instant Filter Cleaner (71950)	Service Product	Service rating : Aways helpful and cheerful and give accurate technical advice. Thank you. Product rating : Good products that actually work at easily affordable prices.	No Comment

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