Sugar & Loaf Reviews

Consumer ratings of Sugar & Loaf

Feedback for www.sugarandloaf.com has been compiled from 389 Customer Reviews

  • Feefo member since
  • 29/04/2013
  • Uncovering the coolest of cottages, the quirkiest of cabins and most luxurious of family farmhouses, our mission is to showcase a simply stylish collection of luxury stays with some of the most spectacular views in the UK. We love what we do and the owners we work with share our passion for ensuring that ordinary doesn't stand a chance.

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Reviews

DateServiceRatingCustomer ReviewReply from www.sugarandloaf.com
20-Mar

Sugar & Loaf Booking

Very efficient.

No Comment
20-Mar

Sugar & Loaf Booking

We have used sugar and loaf for our stays during the last three years and find the quality of their service impeccable. They are helpful and very personable and I would recommend friends and family to use them in the future.

No Comment
17-Mar

Sugar & Loaf Booking

Very easy to use, and excellent customer service. No problems.

No Comment
17-Mar

Sugar & Loaf Booking

Great customer service

No Comment
13-Mar

Sugar & Loaf Booking

Sugar and Loaf was great. A little let down by the hosts of the property.

No Comment
10-Mar

Sugar & Loaf Booking

Couldn't have been easier

No Comment
06-Mar

Sugar & Loaf Booking

Very convenient, informal and easy to use. The third stay with Sugar & Loaf, looking forward to our next stay.

No Comment
03-Mar-2017

Sugar & Loaf Booking

A bit concerning that you can't instantly book
We had to wait 48 hours for formal confirmation!

Read more


We appreciate your positive feedback though we are sorry for any delay in processing your booking. Our dedicated reservations team work hard to provide the best booking experience and we will take on board your comments.

12-Dec-2016

Sugar & Loaf Booking

Very good and efficient

No Comment
08-Dec-2016

Sugar & Loaf Booking

Good service with very accurate descriptions of there holiday properties.

No Comment
05-Dec-2016

Sugar & Loaf Booking

excellent

No Comment
02-Dec-2016

Sugar & Loaf Booking

Pretty good overall,helpful on the phone,but a mistake inputting my email meant I couldn't get access to my holiday details

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We appreciate your positive feedback, however we apologise for the administration error. We are pleased to see that you went on to have a great stay at the property.

27-Nov-2016

Sugar & Loaf Booking

Very good- -"all the information we needed was given

No Comment
26-Nov-2016

Sugar & Loaf Booking

Loved the barn x

No Comment
25-Nov-2016

Sugar & Loaf Booking

The booking service was fine rather than excellent

No Comment
22-Nov-2016

Sugar & Loaf Booking

Good service

No Comment
21-Nov-2016

Sugar & Loaf Booking

First class service provided.

No Comment
21-Nov-2016

Sugar & Loaf Booking

Very smooth

No Comment
15-Nov-2016

Sugar & Loaf Booking

easy and straightforward

No Comment
14-Nov-2016

Sugar & Loaf Booking

None

No Comment
14-Nov-2016

Sugar & Loaf Booking

The booking process was very easy to use and Sugar & Loaf kept us well informed on changes to how things ran.

No Comment
12-Nov-2016

Sugar & Loaf Booking

Does what it says on the tin - simple and effective.

No Comment
11-Nov-2016

Sugar & Loaf Booking

Booking this cottage on line was easy and straightforward. There was no difficulty whatsoever at any stage so I didn't need to speak to anyone.

No Comment
11-Nov-2016

Sugar & Loaf Booking

With the company changing hands during our booking, we failed to receive an email with directions and a key code for the property. After driving to a farm house, we were given accurate directions, and were lucky to find the property as arrived in the dark. We waited for 20mins Luckily the owner of the the barn messaged us after no lights were on and came to help us.

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We value your feedback, however we are sorry for the administrative error with your booking confirmation. We are pleased to see that you went on to have a really enjoyable stay at the cottage.

08-Nov-2016

Sugar & Loaf Booking

Booked over the phone - excellent customer service and email receipt received promptly

No Comment