Hiscox Reviews

Consumer ratings of Hiscox

Feedback for www.hiscoxusa.com/small-business-insurance/ has been compiled from1645 Customer Reviews

  • Feefo member since
  • 26/10/2011
  • Hiscox offers professional services businesses a new way to buy small business insurance either online or over the phone from a licensed advisor in minutes. We specialize in coverage for professional services businesses including consultants, IT, marketing and real estate. Our policies are tailored so you get everything you need, and nothing you don’t. That’s why our customers save on average 31% compared to other insurers.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.hiscoxusa.com/small-business-insurance/
May-17

Business Insurance Policy

Both of the people I talked with were super nice - and not in a fake corpoarte kind of way. Both were so genuine I was always taken back. In our modern day we just get used to fake and forced cheerfulness, being treated with honest kindness and helpful responses was a new experience for me. Thank you.

P.S. i can't reember the man's name I talked to first - maybe Irene? Not sure, but both were super.

Read more
No Comment
May-16

Business Insurance Policy

Customer service was quick and the database was user friendly.

No Comment
May-15

Business Insurance Policy

Web site was easy to use and get a first quote. The representative I talked to to get some clarification and specific details I needed for my state contract was very knowledgeable and helpful.

No Comment
May-15

Business Insurance Policy

Very helpful, straightforward and quick

No Comment
May-15

Business Insurance Policy

Great

No Comment
May-14

Business Insurance Policy

Good communication, easy to reach, quick results

No Comment
May-14

Business Insurance Policy

The sign up process was quick and efficient, but I am mainly concerned about what the outcome and service would be like in the unfortunate event of a claim. That is the time when the insurance company should be rated!

No Comment
May-14

Business Insurance Policy

Quoting and research done mainly online myself. Called to inquire and purchase plan, agent was effective and professionial. Overall a good experience.

No Comment
May-14

Business Insurance Policy

so far so good!

No Comment
May-14

Business Insurance Policy

The overall ease of this transaction was exceptional. The customer service agent assigned to this account was outstanding ! We would HIGHLY recommend to anyone seeking similar coverage ! THANK YOU HISCOX !

No Comment
May-14

Business Insurance Policy

Steve took his time providing me with a quote and asked questions to ensure the details were correct. This helped me feel confident in the company and proud to have my business insured!

No Comment
May-14

Business Insurance Policy

I had the pleasure of speaking to a very knowledgeable person who made me feel comfortable asking questions. I was nervous about the process and she made me feel right at home.

No Comment
May-14

Business Insurance Policy

The process was streamlined and easy to understand.

No Comment
May-14

Business Insurance Policy

Very easy process.

No Comment
May-14

Business Insurance Policy

Simple website and underwriting questions. Competitive pricing.

No Comment
May-14

Business Insurance Policy

It was a very simple and easy process. Todd Carbee was very helpful and professional!

No Comment
May-14

Business Insurance Policy

the price and service were both great

No Comment
May-14

Business Insurance Policy

No Comment
May-14

Business Insurance Policy

Latest

It would have been better ,but am yet to receive a copy of my policy

14-May-2013
Response was great Thank you

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I am so sorry you had difficulty obtaining your policy documents. We seem to experience SPAM challenges when sending attachments to Gmail accounts.

Nikki has since resent them and we confirmed you have received them.

Please let me know if there is anything else we can do for you.

Welcome to Hiscox!

With regards,

Alison Rusk
Account Manager
Hiscox USA
1 866 774 8570 ex 463226
May-14

Business Insurance Policy

Agent wad helpful and knowledgeable about the coverage I needed.

No Comment
May-14

Business Insurance Policy

Very responsive, competitive rates, friendly and adaptive customer service approach.

No Comment
May-14

Business Insurance Policy

Glad they followed up as they promised!

No Comment
May-14

Business Insurance Policy

the services great and priec good

Berry

No Comment
May-14

Business Insurance Policy

It was quick, easy and gave me all the information I needed

No Comment
May-14

Business Insurance Policy

We have not received the policy by mail to date. Gary M Ross

No Comment