Hiscox Insurance Reviews

Feedback for www.hiscox.co.uk has been compiled from605 Customer Reviews

Feefo member since
05/12/2011
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.

We also provide extensive business insurance, finely tailored to the needs of over 100,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
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Date	Service	Customer Review	Reply from www.hiscox.co.uk
2 Hour(s) ago	Business Insurance	Great service, delivered promptly	No Comment
3 Hour(s) ago	Business Insurance	Easy and cheap	No Comment
4 Hour(s) ago	Business Insurance	Good experience	No Comment
16-May	Business Insurance	Online purchase made it simple. Thanks	No Comment
16-May	Business Insurance	I liked the website: easy to use and well written. I didn't feel as though I was being talked at by men in suits, the tone was friendly but professional. It was easy to find out how much the various options open to me would cost, and what my policy would cover.	No Comment
16-May	Business Insurance	Good concise information given.	No Comment
16-May	Business Insurance	Quick and easy to get quote and competitive price.	No Comment
15-May	Business Insurance	I did an online comparison and they came out the cheapest, i gave my bank details to make the payment in full and 1 week later they tell me the policy is cancelled because i am a HGV driver. Not happy Read more	Firstly, I would like to thank you for taking the time to provide feedback following the call you received from our business insurance team last week. I am very sorry that your experience fell short of your expectation. Our customer relations team are investigating your concerns and will be in touch within twenty four hours to discuss your experience. Kate Markham Head of Direct UK
15-May	Business Insurance	very quick, straighforward, easily undertansdable	No Comment
13-May	Home Insurance	Simple and straightforward. I liked the fact that little extraneous details were required.	No Comment
13-May	Business Insurance	Very helpful and easy to navigate website	No Comment
13-May	Business Insurance	Really good service, so quick and easy to get a suitable quote at a good price. Set up was very simple and team where very helpful.... Thank you	No Comment
13-May	Business Insurance	Easy to use.	No Comment
13-May	Business Insurance	The staff had a horrible manner towards myself on the phone, I will not be looking back at insurance with hiscox and will be informing others of this also Read more	Firstly, I would like to thank you for taking the time to provide feedback following the call you received from our business insurance team last week. I am very sorry that your experience fell short of your expectation. Our customer relations team are investigating your concerns and will be in touch within twenty four hours to discuss your experience. Kate Markham Head of Direct UK
13-May	Business Insurance	Good	No Comment
13-May	Home Insurance	Clearly Hiscox recruit, train and motivate an excellent workforce.	No Comment
09-May	Business Insurance	easy to find price on website and quick to answer questions on the phone.	No Comment
09-May	Home Insurance	Very good service, and information provided on the call where i needed help, and the subsequent service of taking out insurance. very happy indeed. it was clear, easy to use and I'm pleased with the result..quite bizarre for an insurance product...	No Comment
07-May	Business Insurance	GREAT LOVED THE SERVICE...WOULD RECOMMEND TO OTHERS	No Comment
07-May	Business Insurance	i m very happy about your quick service this is real WORLD CLASS CUSTOMER SERVICE in short i belive that HISCOX means. GREATE PEOPLE ~ ~ ~ ~ ~ EXCELLENT SERVICE. Special thannks for Customer service team and all . well done gays keep it up. Thanks and Best regards Muhammad Khan Director Shahmeer Consultants Ltd. policy no . 1902828 (1) Read more	No Comment
07-May	Business Insurance	The service was fine.	No Comment
07-May	Business Insurance	no complaints at fall. fast, efficient, does what it says on the tin	No Comment
04-May-2013	Home Insurance	Everything was fine. Telephone support was helpful and polite.	No Comment
29-Apr-2013	Business Insurance	Very good, except that when I initially requested a quote, I requested not to be contacted by phone, and 10 minutes later I got a phone call. No big deal though.	No Comment
29-Apr-2013	Business Insurance	Easy to select and compare various versions of the product (e.g. indemnity offer against annual premium), also easy to compare combinations of product. Overall very quick and easy to determine and select what I needed.	No Comment

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