Anonymous Customer wrote on 03-Jul-2012
Very poor service and poor quality blinds. Took 4 months to complete the fitting with no apology, in fact when someone recently contacted me from Hillary to find out if I wanted to order more, when I explained what had happened, he laughed! Our complaint file was closed before the blinds were complete and we had to chase Hillarys, very little contact was made by them. Totally unsatisfactory.
Hillarys Blinds wrote on 03-Aug-2012
Please accept my apologies that you have had a negative customer experience with Hillarys and for the delays to the completion of your order.
As the order is now complete, we hope that you are happy with the blinds.
Should any problems occur in the future please do not hesitate to contact our Customer Services Centre on 0800 91 66500.
Kind regards,
Sharon Sahota