At Heels.com, we seek out the best women's shoes so that our customers can stay ahead of the fashion curve. We provide you with a fun & hassle-free shopping experience.
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Great quality and good service. Very happy
The ordering process was fairly easy. The shipping was fast which was great! The shoes are beautiful! They are exactly like the picture but I normally wear a size 10 but these were too big on my foot! I threw away the receipt so I couldn't return them but I plan on figuring out how to stuff the shoes to my size!
super sexy, love at first sight, great quality, fast shipping, great customer service when I called to ask a question. cant wait to wear these this fall,
I have always had a great experience with Heels.com.
They provided good service. I couldn't wear the shoes, I sent them back. They were very heloful
Everything arrived as expected and in new condition. Nothing happened that made their customer service stand out, but nothing was unsatisfactory either. Overall a positive experience. I would purchase from them again if they had the best price.
My boots is very very nice. Heels.com delivery was fast.
Easy to navigate and a perfect selection of shoes.
Fast shipping and quick return process.
Excellent service and fast delivery!
I had trouble with the site, phoned customer service got a live person not an automated machine who was very courteous and knowledgeable. My issue was fixed and my shoes arrived on time. I couldn't have had a better first experience with heels.com can't wait to buy my next pair!!!
It's great! :)
The shoe i saw online and what i got by mail there was a sharp contrast. I saw a hot pink wedge which i fell in love with however when he shoe arrived, it was purple, almost Lilac. And to top that, Fedex sent me an invoice that i owe customs, so Im still paying for a shoe i don't like.
Why don't i return it? The shoe is worth about $38. After which i paid $90 to include shipping and rate changes, so its not worth my time to return for $38.
Fast delivery. Great quality.
Best place to find any shoe you're looking for!
Great service..fast delivery
The only down side was the fee for coming in to Canada. But the return process was smooth and I love my shoes.
Really love them, they are beautiful!
I ordered a pair of wedges. Originally they sent me the wrong color of shoe. I called and they said they had what I needed in stock but I needed to send back the others prior to them sending me the right pair. No problem...I did that. The second pair they sent me was the wrong size. I have sent them back and have sent three e-mails regarding hearing no response regarding my order and I still haven't heard anything. I shop frequently at heels.com but now I am out the $ and the shoes so I do not believe I will be a returning customer unless I hear something.
Normally excellent but for this transaction in particular, not so much. The shoes had a defect inside the front toe area and there was a very sharp knot. I called and asked how to exchange them for another pair and was told to ship them back with the invoice and write on it that I wanted to exchange them. I did so, writing "Please exchange for same shoe, size, and color." You guys just refunded my money, even though I verified both before and after that you had the same shoe, size and color in stock. I used a discount code to purchase them so me just ordering them again would mean paying full price. Poor interaction.
Website interface and product selection is great! My first order was 7 pairs of shoes, they all fit, but 2 of the 4 are terribly uncomfortable. For 2 days at work I wore a new pair and came home with blisters and red marks on my feet. One pair was Jessica Simpson, and I would have expected better quality. The other 5 are good no issues, all were really cute styles.
Will definitely shop with heels again, but I may be more selective next time
Super fast delivery excellent25-Sep-2014Very pleased.
The shoes always arrive quickly and correct sizing and fantastic choices
The shoes arrived when they were supposed to. Unfortunately, they did not fit, but the return was easy and I received notice that a credit would be in place quickly.