Heels.com Reviews

Consumer ratings of Heels.com

Feedback for www.heels.com has been compiled from 20124 Customer Reviews

  • Feefo member since
  • Feb-10-2011
  • At Heels.com, we seek out the best women's shoes so that our customers can stay ahead of the fashion curve. We provide you with a fun & hassle-free shopping experience.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.heels.com
Oct-19

Harrison - Grey Suede

Service
Product

The website is simple and easy to locate items that I wanted to purchase. The variety in shoes is excellent and I appreciate the clear return policy.

No Comment
Oct-19

Cavity - Grey Fabric

  • Customer also reviewed:
  • Cavity - Army
Service
Product

Great and fast service was and am very happy with the shoes

No Comment
Oct-19

Parley - Brown Multi Leather

Service
Product

Love it!

No Comment
Oct-19

Punisher - Black

  • Customer also reviewed:
  • Punisher - Tan
Service
Product

A++, everything was excellent!

No Comment
Oct-19

Theory - Cognac

Service
Product

Great shoes and service

No Comment
Oct-19

Mollie - Tan Leather

Service
Product

Fast shipping, fast easy return, you are a wonderful company and both my mother and myself will definitely be using you in the future. Thanks!

No Comment
Oct-19

Camron - Gray

  • Customer also reviewed:
  • Walvia - Black
Service
Product

Love!

No Comment
Oct-19

Moore - Olive Pu

Service
Product

I ordered a pair of shoes that was nothing like the picture online, it was a compete different color. I mailed it back to return and haven't heard back about it.. It's been over a week.

Read more


Your return has simply been in transit. The return labels are ground and can take up to 10 business days to arrive. I do see that we have received your order and issued a full refund of money and points.

Hope you have a great day!
Sincerely,
Heels.com customer service team
Oct-19

Lawson II - Coral Mat

Service
Product

Product came fast!

No Comment
Oct-19

Hot Lead - Black IMS

Service
Product

The love company feet was to wide for shoes

No Comment
Oct-19

Tiyana - Black

Service
Product

I liked my heels however i dont like the fact that you sent them UPS instead of my po box. I had a problem trying to pick them up at UPS because i am a minor and i did not have any identification.When my mother tried to pick them up they also had a problem with that! After my mom got obnoxious with them they finally released my shoes.I am a working model so i will be needing heels ALOT in the future but i dont think i will order from heels.com again because of the problem i had picking them up from UPS. My feeling on this is that for all the stress that this transaction gave us, we should be compesated somewhat. Lexy Cooper

Read more
No Comment
Oct-18

Dulcie - Black

Service
Product

love the shoes, deals and variety

No Comment
Oct-18

Cow Love - Tan

Service
Product

I never received my order

Read more


Please contact us ASAP at 704.206.1006 so we may assist you!

Hope you have a great day!
Sincerely,
Heels.com customer service team
Oct-18

Parrish - Black

Service
Product

Although the shoes I ordered did not work out, the delivery was quick and returns no problem. Will try again :)

No Comment
Oct-18

Bowen - Midnight Velvet PU

Service
Product
Latest
Service
Product

Love it

19-Oct-2014
Love it

Read more
No Comment
Oct-18

Pilotto - Tan

  • Customer also reviewed:
  • Kaitzz - Lt Luggage Zip
Service
Product

Great service, communication and shipping (int'l shipping could be cheaper though)

No Comment
Oct-18

Toledo - Red Multi Calf

Service
Product

Ordered my shoes and received them is just a few days. The run about a half size too small. I ordered an 8.5 and returned them for a 9. They are the cutest loafers I have ever bought.

No Comment
Oct-18

Campalto - Black Leather

Service
Product

Good service but cheap ahies

No Comment
Oct-18

Hadene - Brown

Service
Product

I think Heels.com is a great company with great service. In general, I think the shoes are a great bargain. The particular shoes I bought this time were of slightly less quality than they appeared on the website. But I have gotten shoes in the past that looked exactly like they looked online. shipping and returns are easy, so I will definitely do business with heels.com again!

Read more
No Comment
Oct-18

Kasabi - Black

Service
Product

Love them!!! The most amazing shoes ive ever seen and I dont have to leave my house!!

No Comment
Oct-18

Christa - Cobalt Blue Patent PU

  • Customer also reviewed:
  • Bevv Snk - Coral
Service
Product

The shoes were a gift. She was very pleased. The delivery was on time. Will buy more gifts this way.

No Comment
Oct-18

Gimli - Black PU

Service
Product

Great products and service. The only negative for me is shipping to Australia costs nearly as much as the shoes themselves.

No Comment
Oct-17

Terza - Tan

  • Customer also reviewed:
  • 16078 - Silver White Vero
Service
Product

I was satisfied with the fast shipping service, but the shoes came with a mark on them, and the metal studs seem a little loose and I am worried they might fall off.

No Comment
Oct-17

Wals - Black

  • Customer also reviewed:
  • Raya - Pink Iridescent
  • Bennett - Pink
Service
Product

Great experience. Hope to repeat. :)

No Comment
Oct-17

Hot Seat - Taupe IML

Service
Product

Excellent shoes, good quality, shipping fast, returns fast .
Great prices .

No Comment