Gregory Pennington Reviews

Consumer ratings of Gregory Pennington

Feedback for www.gregorypennington.co.uk has been compiled from697 Customer Reviews

  • Feefo member since
  • 27/01/2011
  • Gregory Pennington is one of the UK's largest and longest established debt management companies with almost 20 years' experience providing debt management plans. Over that time we've helped around 200,000 people get out of debt and get on with their lives.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.gregorypennington.co.uk
21-Apr-2012

Debt Management Plan

they are very help for helping you out yoursfaithful phillip gillett

No Comment
10-Apr-2012

Debt Management Plan

Had a fab service from the team since 2007 , any problems occur they are quick to solve and go out of there way to ease any stress

No Comment
09-Apr-2012

Debt Management Plan

I would like more up to date balances on my accounts plus i would like when i have to miss a payment and i have explained the reason why not to then have phone calls off you asking for arrears back for missed payments, if i had more money i would pay more and get my debt cleared off quicker. Other then that i think the service that you provide for me is a good one.

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Thank you for your comments. Have you tried our new GP Online service? It will enable you to see your balances, payments and all the other details on your Debt Management Plan whenever you want to.

If you are struggling to afford your payments you can also use it to ask your Personal Finance Manager to call you to discuss changing them.

Ian Williams
Gregory Pennington
09-Apr-2012

Debt Management Plan

Everything was explained fully and I wasnt mislead into thinking that all my debts could be written off. I was given full, honest and practical information on how to handle my debt.

No Comment
08-Apr-2012

Debt Management Plan

Over two years ago i thought that i was never going to be able to sort out my debt but after i spoke to someone at Gregory Pennington i felt such relief.They have always been very understanding,supportive reliable and kind.I cannot thank them enough as i always know that if i am worried or struggling then i can phone them and they will talk through any options that are available.
THANK YOU!!!!!!

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No Comment
04-Apr-2012

Debt Management Plan

i found the service excellent and trust worthy and when they say they will help you they mean it i would recommend any one to them they done a brilliant job for me and they are nice and friendly with good advice when you contact them

No Comment
03-Apr-2012

Debt Management Plan

I have been extremely grateful for the support and help given to me over the years, without which I couldn't have coped..

No Comment
31-Mar-2012

Debt Management Plan

fair but could be improved

No Comment
30-Mar-2012

Debt Management Plan

Latest

Recently, service has slipped a little - but still pretty good.

30-Mar-2012
I think they were better when they set up my plan. They are helpful and easy to deal with and i can guarantee most of the time if i ask or they say they will do something they will do it. They were a bit rubbish, however, recently with adding a service without telling me and charging me for it even though they insist they did (they didn't - i keep all my records) and not refunding me. They are also a nightmare to get hold of if you don't want to pay through the nose on ringing an 0845 from a mobile.

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No Comment
29-Mar-2012

Debt Management Plan

Great service and very professional.

No Comment
29-Mar-2012

Debt Management Plan

Always very helpful when I've needed to speak to them so no complaints

No Comment
28-Mar-2012

Debt Management Plan

Latest

They are great at what they do...

28-Mar-2012
they are great but I do feel very let down by them as I'm know paying back more money than I originally owed. Santander added on an extra 2k to my debt taking it to 12,000 which really upset me. My financial advisor told me there was nothing they could do about it as it was intrest that was agreed when I took out the loan. Had I of known this imformation when I took out my plan, I would not have done it. I feel like I have been cheated out of the system in a way. I thought the interest was suppost to freeze. i've increased my payments since I've been on the plan so I do feel I'm making every effort to get off it.

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Thank you for your comments. We do always negotiate with creditors to try to get them to freeze interest and charges once your debt management plan is up and running. However, they won't always do this.

Sadly some lenders expect to receive full repayment as per the original loan agreement, this will include interest for the full term of the loan, which is why it may seem that your balance has increased.

Well done for increasing your payments this will certainly help reduce your debt more quickly.

Your Personal Finance Manager will give you a buzz just to chat through where you are up to.

Ian Williams
Gregory Pennington
27-Mar-2012

Debt Management Plan

great care, detail,polite,so helpful,always updated fully, cant fault them 10/10 .

No Comment
27-Mar-2012

Debt Management Plan

We have always had excellant service from GP. They have helped us out in a very big way and always recommend the service to other people. Always polite friendly and helpful

No Comment
27-Mar-2012

Debt Management Plan

Your team, and service are first class.
Quick, responsive,and efficient, a rare asset in this impersonal climate.
Well done , and thank you.

No Comment
26-Mar-2012

Debt Management Plan

Gregory Pennington have been absolutely amazing and I cannot thank them enough for the way they have helped me with my debt problems. I have had such peace of mind since been with them and know exactly what they are doing with my money. The staff are always so friendly and helpful - they are brilliant!!!!

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No Comment
26-Mar-2012

Debt Management Plan

Very helpful

No Comment
26-Mar-2012

Debt Management Plan

Initial contact very good, initial back up very good, always a call to see how you are doing but after they have your business no contact at all, requests for envelopes ignored, not had contact with them for months.......... I could go on......

No Comment
26-Mar-2012

Debt Management Plan

Very helpful staff, who explain everything in detail & put your mind at ease.

No Comment
26-Mar-2012

Debt Management Plan

Absolutely great service.
Always willing to help out and couldnt be more professional.
They have helped my sort my finance out and got me back on track

No Comment
26-Mar-2012

Debt Management Plan

I think their service is excellent and very supportive I appreciate so much pressure they have taken off me from creditors.

No Comment
26-Mar-2012

Debt Management Plan

I understand how difficult it is to persuade creditors to stop adding interest while GP are attempting to arrange an affordable repayment plan for each individual in trouble. I have no problem with their diligent approach. I only wish it was easier to reach a personal advisor when they ask for a return call. Other than that I am happy enough. Debt is largely our own responsibility and I have seen mine slowly become more manageable and under control, so I can't complain.

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No Comment
26-Mar-2012

Debt Management Plan

Excellent service

No Comment
26-Mar-2012

Debt Management Plan

I find the employees at Gregory Pennington very very helpful and do their upmost to help you

No Comment
26-Mar-2012

Debt Management Plan

Like a lot of people you have taken away the worry of debt . I have recommended your company to a lot of people and they all come back and thank me

No Comment