Grand Illusions Ltd Reviews

Consumer ratings of Grand Illusions Ltd

Feedback for www.grand-illusions.com has been compiled from1080 Customer Reviews

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Reviews

DateProductRatingCustomer ReviewReply from www.grand-illusions.com
08-Nov-2012

Steam Powered Top

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A prompt, reliable service.

No Comment
07-Nov-2012

Steam Powered Top

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I would have rated this "Fair" (between "Good" and "Poor") if that had been an option. When it works, it's a very neat conversation piece for a nice low price. But the English instructions that came with the product were missing some key steps (I would have damaged the product if I'd tried to follow those instructions; fortunately I was able to make it work by using Google Translate to convert the German instructions I found online). And the product apparently sinks if left in water overnight (even though I found a workaround -- put another tea light in the water under the cork for extra buoyancy).

In both cases I think the problems could have been avoided by using some "beta testers" to send the product for testing and feedback, and then incorporating their feedback into the instruction sheets that come with the product, before offering it to the general public. (I already sent an email volunteering to be a beta tester if they needed some.)

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No Comment
18-Oct-2012

Steam Powered Top

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As always: top quality, excellent service, unique items!

No Comment
27-Jun-2012

Steam Powered Top

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You do seem quite a bit more expensive than the average scientific toy shop.

No Comment
20-Jun-2012

Steam Powered Top

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Good quality materials

No Comment
14-Mar-2012

Steam Powered Top

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Excellent

No Comment
14-Feb-2012

Steam Powered Top

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ok

No Comment
14-Feb-2012

Steam Powered Top

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Very pleased to have found this treasure trove of toys.

No Comment
13-Feb-2012

Steam Powered Top

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Generally good quality with clear instructions and "t does what it says on the box", thanks.

No Comment
13-Feb-2012

Steam Powered Top

  • Customer also reviewed:
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A very serious company that spend your order in South of France in less than 2 days. A detailled website with instructive videos that allows you to make an efficient choice and achieve funny physics experiment. All the best, Grand illusions !

No Comment