Goodheart Gifts Limited Reviews

Consumer ratings of Goodheart Gifts Limited

Feedback for www.goodheartgifts.co.uk has been compiled from232 Customer Reviews

Feefo member since
03/07/2012
Whether you are looking for unique gifts or gift ideas for that perfect man in your life, or engraved, heart-warming gifts for the lady who stole your heart, the Goodheart Gifts online store has all the gift ideas that you could want or need. Take a look at our Birthday Gifts, our Anniversary Gifts or our Unique Engraved Gifts for all-year round occassions, or for more specific ideas such as weddings then take a look at our Wedding Gifts section. Whatever your need, Goodheart Gifts will have a personalised present for your needs.
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Date	Product	Rating	Customer Review	Reply from www.goodheartgifts.co.uk
12 Hour(s) ago	Engraved Whisky Glass - Crystal Customer also reviewed: Gift Box for small glasses	Service Product	Service rating : .Fast delivery Product rating : .	No Comment
16 Hour(s) ago	Engraved Crystal Brandy Glass Large	Service Product	Service rating : I was very happy with my product and how quickly I received it. Product rating : Beautiful. Made a lovely gift to a special friend.	No Comment
17-May	Personalised Weather Forecasting Stone	Service Product	Service rating : excellent service and fast delivery. will use again Product rating : fabulous idea and is well worth the money. looks like its worth more than it really cost.	No Comment
11-May	Engraved Crystal Brandy Glass Large	Service Product	Service rating : Item arrived promptly and was well packed. Product rating : The glass was not as fine as I'd expected and the engraving was not placed in the centre of the space as was shown on the photo. Had I looked at this product in a shop I would not have bought it. Read more	We were really sorry to hear you were disappointed with the end result and as per our email conversations, we have offered to send a replacement for you. It is a possibility that the engraving was wrongly placed and if so this can be rectified and we would love the opportunity to resolve this for you. Goodheart Gifts Customer Service Team
10-May	Cross Necklace and Box	Service Product	Service rating : Hi - unfortunately the box is tarnished. Whilst that may be a separate supplier, as a customer it's difficult to separate the company vs. the goods received. I had a polite exchange with your customer services agent, but have yet to hear back on the next steps. Product rating : The necklace is fine, the engraved box is tarnished unfortunately. Read more	Hi, As we have discussed, we have arranged a replacement box which is on it's way to you. We are sorry to hear that the box was less than perfect when it arrived but we are more than happy to rectify this. If you have any further issues, please do not hesitate to contact our Customer Service team who are on hand to help. Kind Regards Goodheart Gifts Customer Service Team
09-May	Soft Cuddly Frog Baby Blanket Customer also reviewed: Personalised Love Tiles Poster	Service Product	Service rating : Excellent service, very happy with items, will definitely recommend and use again! Thankyou Product rating : Awww such a cute product, delighted :)	No Comment
08-May	Elegant Cross Frame Customer also reviewed: Godmother Silver Frame Godfather Silver Frame	Service Product	The photo frames arrived on time, well packaged and were exactly what I wanted.	No Comment
08-May	Engraved Whisky Glass - Crystal	Service Product	Service rating : Fast service Product rating : Excellent service	No Comment
08-May	Engraved Whisky Glass - Crystal	Service Product	Service rating : Easy site, ordering and payment. Not the engraving I really wanted. Displays on glasses for each font would of been helpful. Product rating : Very poor quality product. Looked like a glass from a simple set of six tumblers. Nothing at all heavy or substantial about it. Engraving was ok although couldn't be seen without a dark backing. Came in a square cardboard box wrapped in bubble wrap. No silk lined display box. So extra cost was to buy a box and material to make it look like a gift! Very disappointed. Read more	Hi, We are sorry to hear that you are disappointed with the product, the majority of customers who have ordered this particular item are really pleased with the end result. The glass does not come with a presentation box as standard, however we do offer the option to purchase one at a reasonable price. We ensure to check all of our products before they leave the warehouse to ensure they are in optimum condition, but we do understand that occasionally our customers may not for whatever reason be 100% happy when their order is delivered. As explained in our email to you, we do offer a 30 day money back guarantee if you are not completely satisfied with your order. Please get in touch with us if you would like us to refund you for your order. Kind regards Goodheart Gifts Customer Service Team
08-May	Crystal Pint Tankard	Service Product	Service rating : Prompt delivery and well packaged Product rating : very happy with purchase.	No Comment
08-May	Engraved Whisky Glass - Crystal Customer also reviewed: Personalised Balloons Mug Bang On The Door Male Age Card	Service Product	Service rating : Ex website with lovely gifts for special days Product rating : Very pleased with it	No Comment
07-May	Engraved Godmother Glass Plaque	Service Product	Service rating : Excellent service Product rating : Lovely gift as discribed on website	No Comment
06-May	Pair of Cut Crystal Whisky Tumblers	Service Product	Great thanks	No Comment
06-May	Engraved Whisky Glass - Crystal	Service Product	Service rating : Very fast service, received within 2 days in perfect condition. Very easy process to enter required text for engraving. Product rating : Good quality, with very good engraving.	No Comment
03-May-2013	Engraved Whisky Glass - Crystal Customer also reviewed: Gift Box for small glasses	Service Product	Service rating : very impressed with the speedy delivery of my order Product rating : the quality of the glass & engraving was very good value for money	No Comment
02-May-2013	Engraved Whisky Glass - Crystal	Service Product	Dad loved the whisky glass excellent service thanks	No Comment
30-Apr-2013	Engraved Whisky Glass - Crystal	Service Product	Service rating : great stuff Product rating : great stuff	No Comment
30-Apr-2013	Personalised Graduation Certificate Holder	Service Product	Service rating : Very helpful and easy to contact Product rating : excellent quality	No Comment
29-Apr-2013	Engraved Whisky Glass - Crystal Customer also reviewed: Gift Box for small glasses	Service Product	Service rating : i was very pleased with delivery as it arrived a lot quicker than i thought Product rating : very pleased with glass and engraving and will use this company again Read more	We were very sorry to hear you were disappointed with the box and as per our email conversations we have offered to send a replacement free of charge. Goodheart Gifts Customer Service Team
26-Apr-2013	Engraved Whisky Glass - Crystal	Service Product	Service rating : excellent Product rating : excellent	No Comment
26-Apr-2013	Civil Partnership Message Plate - Female	Service Product	Brilliant service, quick and easy!!	No Comment
25-Apr-2013	Personalised Single Malt & Tumblers – Happy Birthday	Service Product	Service rating : reasonable price with quick engraving and price. Would recommend Product rating : father in law very happy with his personalise whiskey bottle and glasses. Good quality and a different present	No Comment
22-Apr-2013	Couples Heart Champagne - Red Design	Service Product	Sevice, delivery and information all first class	No Comment
22-Apr-2013	Chocolate Delights Gift Box	Service Product Latest Service Product	Service rating : Ordered as a gift and they were delighted with it Product rating : Seemed delighted but cannot ask as bought as gift 22-Apr-2013 Did not mean to give the products a bad rating. The person it was sent to was delighted with it but I cannot ask them any more questions as it was sent as a gift Read more	Hi, glad you were delighted with the product, is there any other reason for the bad rating that we can help with? Customer Services
20-Apr-2013	Balloons Cocktail Glass	Service Product	Service rating : didnt have to wait too long for delivery, service was excellant Product rating : packaging was really good, product was excellent, even nicer than pictures on internet	No Comment

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Goodheart Gifts Limited Reviews

Reviews

Cross Necklace and Box

Soft Cuddly Frog Baby Blanket

Elegant Cross Frame

Personalised Single Malt & Tumblers – Happy Birthday

Couples Heart Champagne - Red Design

Chocolate Delights Gift Box

Balloons Cocktail Glass