Gingerlily's success is due to its silk products which are all designed in-house with great attention to detail and made with the finest quality silk.
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Very quick and efficient service. Have used before and would use again.
Very good service.
Delivery was really quick and much faster than stated on the website.
Service rating : I found ordering the silk duvet very easy and the delivery quick and efficient.Product rating : Am very pleased with thisproducty. It met my expectations and more. The duvet is light, soft and just right for a year round use. Can't wait to cocoon myself in it.
Service rating : I didnt get a confirmation of purchase email which left me slightly nervous given the cost of the items until they arrived (in good time)Product rating : If you can source other colours of silk bedding I'd be interested!
Service rating : Very reliable postage a bit expensive even for small itemsProduct rating : lovely product washes like a dream! dont know why people think silk is hard work? it drys fast and is so easy to iron- a real luxury
Service rating : I have always had good service.Product rating : I love the children's pillow the only problem is that as they are for small children they can get dirty/wet and need washing which doesn't work! this has meant i have had to buy new ones which is expensive.
Service rating : I do think you should have a retiurns system which is free. Your products are excellent so I do not think you would get many returns.Product rating : Have not used them yet, but do like the look and feel of them.
Amazingly fast delivery!! AAA
Goods arrived soaking wet and have had to return them. Courier was blamed, but feel that the way in which the items were packed was surely a contributing factor! Inconvenient to have to return and now waiting for replacements. Only redeeming factor is that the cushion covers are beautiful.
Service rating : I have always found the on-line booking rather irritating, as the website always stops working or there is some other problem. Though the gentleman I spoke to the next day to confirm order was very courteous and helpful.Product rating : Good quality pillow, but would prefer slightly more filling, as it feels rather flat.
Service rating : Excellent ServiceProduct rating : Excellent product
Service rating : very happyProduct rating : just what i was looking for
Service rating : Arrived promptlyProduct rating : My husband never wants to sleep under anything else again
Service rating : Superb deliveryProduct rating : Amazing sheets, superb quality
Service rating : goodProduct rating : I'm a return customer. excellent quality should have ordered more
Very poor website and poor after sales service .
Very good but think the website ordering page could be made easier. Once put the address in, it then shows up one line twice. Couldn't order 2 different sizes of pillowcase as one size wouldn't log in to the basket. After a phone call this was rectified but was a bit of a hassle.
Despite some confusion over orders - service was excellent.
Service rating : Easy to order from the internet, fast delivery and experienced no hassle end to end!Product rating : The best pillow I have ever had! Absolutely perfect!!
Service rating : Really quick deliveryProduct rating : Love the silk pillowcase. Excellent quality and design.
Service rating : Prompt service and delivery.Product rating : It's a present for somebody so I can't say much. It looks and feels lovely.