Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : i like to hear the reviews.Product: Don't know why i thought i would see the diamond but couldn't, but pretty necklace.
Service rating : Always pleasant and friendlyProduct: Beautiful Jainey thank you for bringing everything you do gems love it
Service rating : Excellent designs . Great customer service.Product: Looks great . Excellent value for money .
Service rating : As usual, a pleasure to deal with GemporiaProduct: Stunningly beautiful ring
Service rating : When I saw the magnetic clasp being sold on gemstv, I phoned customer services and they were very helpful. I was able to purchase 6 of these clasps at the price I had previously paid for them.Product: Fantastic clasps. In my opinion they are a must. Once attached to your bracelet or necklace, they are so easy to use.19-Apr-2018I think that Customer Services has improved over the last couple of years. The attitude of the customer service agent seems to have improved although some do sound a little weary during the course of a conversation. An example of this was when I phoned recently and spoke to a chap and he didn't sound as interested in the conversation as I was. Maybe I could make the suggestion to give customer service agents a few more breaks during their shifts.
Service rating : The range of jewellery available is amazing - from inexpensive pieces up to the very expensive so something for everyone at all price points. It is great to be reassured that only genuine gemstones are placed into precious metals so you can trust the products you have received are the genuine article. It is also worth having a trusted independent jeweller examine the purchases as it is amazing the good value that can be had.Product: A beautiful and amazing stone. The flashes of cinnamon pinks are gorgeous and the stone is the optimum size for me. The cutting of the gemstone is exquisite and I would not hesitate to recommend this ring to anyone.
Service rating : Gemporia is a great way to buy jewellery with the tv website, online outlet channel plus the website. If you are not happy with your delivery then sending it back is easy and a full refund of the item price is paid back to you immediately. The only thing you loose is your return P&P costs.Product: This is a lovely bangle, especially if you like your bangle to have presence on your wrist.
Service rating : Purchasing from Gemporia is easy and if the products received are not as anticipated then when you send them back a refund is immediately put back onto your card.Product: Great size diamond studs for the second ear piercing.
Service rating : Great service, value for moneyProduct: meant to return when order made. However a lovely piece of jewellery
Service rating : Dispatch was very slow, however i do now realise that higher priority over dispatch time is given when you pay extra which i shall now aim to do in future!Product: Absolutely stunning array of rainbow colours totally love it!
Service rating : Payment declined so had to ring and payProduct: Beautiful design and lovely gemstone
Service rating : Some of the presenters tend to talk so long about the product before you see it I lose interest and switch channels.Product: Diamond is very small, but it was very reasonable priced so could not expect anything bigger.
Obtaining a refund isn’t as swift as it should be you could be out of pocket for as much as 3 weeks! Just not fast enough!
Service rating : The kunzite gold ring I purchased had a very thin ring shankProduct: Extra gold was requested at a reasonable cost
Service rating : Risk free shoppingProduct: Beautiful stones very pleased with this purchase
Service rating : Excellent company I find the call centre friendly and helpful any time I call themProduct: A beautiful pendant but unfortunately does not have the same colour shift as the ring I already have so therefore will be returning it
Service rating : Always dependableProduct: Usual 5* quality and good fit
Service rating : shopped on line --user friendly.. Excellent choice of products .Product: Lovely silver necklace-really pleased with it.
Service rating : good as everProduct: stunning fab in the sun glows
Service rating : Always the same.Product: My granddaughter loved it, & so did I.
Service rating : I love Gems tv.The presenters are Amazing!Product: Beautiful pair of diamond earringa at a reasonable price.
Service rating : as always, fabulousProduct: simply amazing
Service rating : Excellent quality products at unbelievable prices and great service as always!Product: Great quality chain at such an amazing price. Thank you Gemporia
Service rating : Good stuff!Product: Really beautiful pendant! Good sized stone. Lovely colour.