Thank you for your feedback,

We hope you love wearing your new piece of jewellery! Keep your eyes on the Gemporia.com website over the next few weeks for some fantastic offers and designs we know you'll love - Gemporia.com has one of the largest selections of jewellery designs and gemstones the World over. Great for finding that perfect gift!

Regards,

Steve Bennett
CEO The Genuine Gemstone Company LTD

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Gems TV Reviews | Gemporia.com Reviews

Consumer ratings of Gems TV Reviews | Gemporia.com

Feedback for www.gemporia.com has been compiled from 261600 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
16 Minute(s) ago

Size N to O 1.01ct Itinga Petalite Sterling Silver Ring

  • Customer also reviewed:
  • Diamond Sterling Silver Earrings
Service
Product

Service rating : used a different phone to call and order. talk about issues - totally confused most staff even after explaining what was going on!
Product: finally a itinga petalite in a design i like. love it!

No Comment
36 Minute(s) ago

Size R to S 1.45ct Diamond 9K White Gold Tomas Rae Ring

  • Customer also reviewed:
  • 1/2ct Diamond 9K White Gold Pendant
  • 2/3ct Diamond 9K White Gold Pendant
Service
Product

Service rating : Great company. Wouldn't buy jewellery from anywhere else.
Product: Lot of good and diamonds for the price. Very happy.

No Comment
40 Minute(s) ago

Size L to M 1.01ct Itinga Petalite Sterling Silver Ring

Service
Product

Service rating : Grill Gems.
Product: What a pretty ring the glow from this gem is lovely, it really catches the light.

No Comment
44 Minute(s) ago

Mother of Pearl Gemmes De Gstaard Roller Ball Pen

  • Customer also reviewed:
  • 20" Sterling Silver Popcorn Chain 2.08g
Service
Product

Service rating : ditto
Product: brought for a christmas present

No Comment
2 Hour(s) ago

1.02ct Black Spinel Sterling Silver Earrings

Service
Product

Service rating : Excellent service as always
Product: Beautiful, they look even better in real life than I was expecting

No Comment
2 Hour(s) ago

Size P to Q Ultraviolet Colour Change Garnet & Diamond 14K Gold Tomas Rae Ring ATGW 1.12cts

Service
Product

Service rating : Always excellent customer service
Product: Lovely ring, and considering the rarity and quality of this gemstone, an amazing price.

No Comment
2 Hour(s) ago

Size R to S 1ct Diamond Sterling Silver Ring

Service
Product

Service rating : They usually give a good idea of the product
Product: Lovely sparkling diamonds in beautiful setting, very good quality and excellent value. Thank you Gemporia

No Comment
2 Hour(s) ago

White Freshwater Cultured Pearl Necklace - Approx 64"

  • Customer also reviewed:
  • Sterling Silver Necklace Shortener/Enhancer Clasp (18mm x 25mm)
Service
Product

Service rating : Telephone staff always polite and helpful.
Product: Very pretty and versatile length . Not big pearls but lovely

No Comment
3 Hour(s) ago

Size N to O Ethiopian Paradise Blue Opal & White Topaz Sterling Silver Ring ATGW 0.95cts

Service
Product

Service rating : Always good quality and service
Product: Beautiful ring with fire and depth of colour

No Comment
4 Hour(s) ago

1.02ct Csarite® 9K Gold Earrings

  • Customer also reviewed:
  • Size N to O 0.47ct Pink Spinel Sterling Silver Ring
Service
Product

Service rating : from start to finish.
Product: i have the heart pendant, so lucky to get the stunning earring. thanks gems.

No Comment
4 Hour(s) ago

Size P to Q Orange AA American Fire Opal & Red Spinel Sterling Silver Ring ATGW 1.28cts

  • Customer also reviewed:
  • 0.79ct Amethyst Rose Gold Vermeil Earrings
  • Size P to Q 1ct Orissa Kyanite Sterling Silver Ring
  • etc.
Service
Product

Service rating : Gemporia is not the only place where I huy jewellery but it is my favourite!
Product: Unusual and very pretty ring. Not too flashy!

No Comment
4 Hour(s) ago

Size R to S AA Tanzanite & White Zircon 9K Gold Ring ATGW 2.51cts

  • Customer also reviewed:
  • 1.26ct AA Tanzanite 9K Gold Earrings
Service
Product

Service rating : Can't fault the customer service - wish all companies were as easy to deal with as Gemporia.
Product: Gorgeous ring, although this is only AA tanzanite the round brilliant cut of the stones makes them glow and flash like nothing else I've seen.

No Comment
4 Hour(s) ago

Size L to M Amethyst & Diamond Sterling Silver Ring ATGW 2.14cts

  • Customer also reviewed:
  • Size L to M 0.95ct Rose De France Amethyst Sterling Silver Ring
Service
Product

Service rating : speedy
Product: gorgeous ring

No Comment
4 Hour(s) ago

2.27ct Sundar Kyanite 9K Gold Earrings

  • Customer also reviewed:
  • 2.28ct Singida Tanzanian Zircon 9K Gold Earrings
Service
Product

Service rating : Always superb.
Product: Lovely earrings, a good size and lots of colour. Better than quad A tanzanite in my book!

No Comment
4 Hour(s) ago

1.41ct AA Tanzanite 9K White Gold Earrings

Service
Product

Service rating : really good company to deal with delivery excellent very quick they are also very good on refunds my daughter was really pleased with her present
Product: lovely colour matches pendant really well wish silver chains cold also be purchased in various lengths as normal length too small for my daughter.

Read more
No Comment
4 Hour(s) ago

Size R to S Serengeti Spessartite Garnet & Ratanakiri Zircon 9K Gold Ring ATGW 1.88cts

Service
Product

Service rating : Always superb.
Product: I'm a big fan of Gemporia and a frequent customer. Occasionally we hit a bit of a bump, and this is one of those times. The ring I saw on TV was nothing like the ring I received. A bright orange sparkling trilogy is what I was looking forward to. A dull, lifeless and somewhat grubby-looking ring is what I received. I wish you wouldn't do this, because it really undermines my confidence in the quality of your jewellery. I'm returning this piece.

Read more
Good afternoon,

Thank you for taking the time to leave feedback.

It was unfortunate that we could not speak with you today.

We are very sorry to hear that item Size R to S Serengeti Spessartite Garnet & Ratanakiri Zircon 9K Gold Ring ATGW 1.88cts - OLPS19 was not to your satisfaction.

Please do take advantage of our 30 day money back guarantee. Once we receive your return a refund will be processed within 7 to 10 working days.

If you wish to discuss this further, then please do not hesitate to contact a member of our Customer Service Team on 0800 330 8000 (option 5).

Many thanks.
4 Hour(s) ago

Moroccan Amethyst & Diamond 14k Gold Tomas Rae Pendant ATGW 11.64cts

Service
Product

Service rating : Still think you do not use your best presenters on TV
Product: Beautiful pendant

No Comment
4 Hour(s) ago

Size N to O AA Tanzanite & Diamond 9K Gold Ring ATGW 1.06cts

Service
Product

Service rating : Very good designs
Product: Excellent ring size and quality of stones

No Comment
4 Hour(s) ago

Size N to O 1/2ct Green Diamond Sterling Silver Ring

  • Customer also reviewed:
  • 24" Sterling Silver Sliding Barrel Chain
Service
Product

Service rating : Gems deliver on all fronts - wide choice of gems, delightful designs and ecellent prices!
Product: Gorgeous ring - my favourite colour and diamonds to boot - what more could I want!

No Comment
4 Hour(s) ago

1/5ct Diamond 9K White Gold Earrings

Service
Product

Service rating : Have not received the item I paid for. Unfortunately the item I wanted is now out of stock
Product: Did not receive the correct item. Have been wanting to purchase for long time and finally went ahead only to have the incorrect item sent out to me. Very disappointed

Read more
Good afternoon,

Thank you for taking the time to leave feedback.

It was unfortunate that we could not speak with you today.

We are so very sorry that an incorrect item was sent out to you. We have now placed you on the callback list for the item you wished to purchase originally, and if stock becomes available we will then contact you to see if you still wish to go ahead purchase these earrings.

Your return has now been received, and a refund will be processed for you within 7 to 10 working days.

If you have any further questions, then please do not hesitate to contact a member of our Customer Service Team on 0800 330 8000 (option 5).

Many thanks.

4 Hour(s) ago

0.87ct Thai Ruby Gold Vermeil Bracelet

  • Customer also reviewed:
  • 0.56ct "Sister" Tigers Eye Sterling Silver Kama Charm
  • Size R to S 1.71ct Cochise Turquoise Sterling Silver Aryonna Ring
Service
Product

Service rating : I have never had a problem with this company. They are great to deal with.
Product: Beautiful item, just the most prefect prezzie

No Comment
5 Hour(s) ago

Kaori Cultured Pearl & White Topaz Sterling Silver Necklace

Service
Product

Service rating : Good service.
Product: This is a lovely necklace, just right for my daughter-in-law as she does not like big and bold statement jewellery. It also matches the Kaori Pearl stud earrings that I purchased a while ago.

No Comment
5 Hour(s) ago

Size R to S Rajasthan Garnet & Diamond 9K Gold Ring ATGW 1.93cts

  • Customer also reviewed:
  • 0.61ct Natural Pink Sapphire 9K Gold Pendant
  • Size N to O 1ct Orissa Kyanite Sterling Silver Ring
  • etc.
Service
Product

Service rating : Easy to purchase items. Excellent value for money.
Product: Love it. Beautiful depth of colour.

No Comment
5 Hour(s) ago

20.50ct Ratanakiri Zircon 9K Gold Tomas Rae Bracelet

Service
Product

Service rating : Nice shopping experience
Product: Nice product i think my partner will love it

No Comment
5 Hour(s) ago

Size P to Q 17.00ct Chilean Phosphosiderite Sterling Silver Aryonna Ring

  • Customer also reviewed:
  • Size P to Q 1.60ct Tunduru Colour Change Sapphire Sterling Silver Ring
Service
Product

Service rating : Excellent company
Product: A very nice ring - great price

No Comment