Thank you for your feedback

We hope you love wearing your new piece of jewellery! Keep your eyes on the Gemporia.com website over the next few weeks for some fantastic offers and designs we know you'll love - Gemporia.com has one of the largest selections of jewellery designs and gemstones the World over. Great for finding that perfect gift!

Regards,
Steve Bennett
CEO The Genuine Gemstone Company LTD

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Gemporia.com Reviews

Consumer ratings of Gemporia.com

Feedback for www.gemporia.com has been compiled from 84994 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
0 Minute(s) ago

Size R to S 9.29ct Colour Change Fluorite 9K Gold Ring

  • Customer also reviewed:
  • 6.55ct Colour Change Fluorite 9K Gold Earrings
Service
Product

Service rating : Arrived within a few days. As always with Gemporia, well-packed and delivered in good condition.
Product: Pretty ring. Love this gemstone. The stone sits very high from your finger.

No Comment
4 Minute(s) ago

Size P to Q Rajasthan Garnet & White Topaz Sterling Silver Ring ATGW 0.82cts

  • Customer also reviewed:
  • Size P to Q 0.87ct Sokoto Aquamarine Sterling Silver Ring
Service
Product

Service rating : Very good, except slow to keep you informed by e-mail.
Product: Beautiful ring, really good quality. Sizing a little different to usual, just needed slightly smaller size.

No Comment
12 Minute(s) ago

AA Ammolite (5x14mm) & White Zircon 9K Gold Pendant

Service
Product

Service rating : Very helpful customer service
Product: Continually looking for an Ammolite pendant that has the lovel of colour as in my ring, but I am continually disappointed. This one was dull. Still, I live in hope and will continue to look.

No Comment
14 Minute(s) ago

Size R to S Csarite & Diamond 9K Gold Ring ATGW 1.59cts

Service
Product

Service rating : Had to order another size as I'd put this in a basket but didn't know how to checkout. Took ages to speak to someone and he was brusque as I hadn't checked it out so lost it.
Product: Highly disappointed with the ring - been wanting a csarite for ages. No colour change whatsoever in any lighting condition. Sent back for credit - not received this yet.

Read more
No Comment
21 Minute(s) ago

Mystic Blue Passion Topaz Sterling Silver Earrings ATGW 1.80cts

  • Customer also reviewed:
  • 1.37ct Citrine Sterling Silver Earrings
Service
Product

Service rating : as always, excellent service and delivery
Product: Beautiful colour and delightful earrings

No Comment
38 Minute(s) ago

Size 10 Lehrer TorusRing Azure Blue Topaz & Black Spinel 10K Gold Ring ATGW 5.17cts

Service
Product
Latest
Service
Product

Service rating : Adequate never get an apology when returning goods not of merchandisable quality, expensive items get packed in tatty bags the claim that they're green is rubbish when they fail to scoop up and pack all open orders together Don't phone me expecting me to change feedback
Product: This was a huge disappointment it was a replacement for it's predecessor where the stone fell out. However, this has been returned as the lapidary was awful a mis shaped stone with an unequal torus cut into it how it passed all the supposed quality control checks I have no idea again don't phone me

24-Jul-2014
Service rating : You have expanded too quickly the quality of your items is declining, tatty packing for expensive pieces is unacceptable your claim that you're green is rubbish leaving orders open instead of scooping them up and closing them you never apologize for sending poor quality broken jewellery despite all these supposed quality checks
Product: The first one the stone fell out this one the cutting was unacceptably poor

24-Jul-2014
Service rating : You have expanded too quickly the quality of your items is declining, tatty packing for expensive pieces is unacceptable your claim that you're green is rubbish leaving orders open instead of scooping them up and closing them you never apologize for sending poor quality broken jewellery despite all these supposed quality checks
Product: The first one the stone fell out this one the cutting was unacceptably poor

24-Jul-2014
Service rating : You have expanded too quickly the quality of your items is declining, tatty packing for expensive pieces is unacceptable your claim that you're green is rubbish leaving orders open instead of scooping them up and closing them you never apologize for sending poor quality broken jewellery despite all these supposed quality checks
Product: The first one the stone fell out this one the cutting was unacceptably poor

Read more
No Comment
46 Minute(s) ago

Size N to O Royal Blue Topaz & White Topaz Sterling Silver Ring ATGW 6.67cts

  • Customer also reviewed:
  • 277ct Black Banded Agate Bracelet
Service
Product

Service rating : Excellent service as usual. Extremely helpful and friendly call centre staff.
Product: Beautiful colour gem and very intricate silver work. Unfortunatly it looks too chunky on my finger so unfortunately will be returning it.

No Comment
52 Minute(s) ago

Santa Maria Aquamarine 925 Earrings ATGW 1.35cts

Service
Product

Service rating : No problems at all
Product: A beautiful colour aquamarine, and they look lovely when worn.

No Comment
52 Minute(s) ago

Sterling Silver Hoop Earrings

Service
Product

Service rating : quick easy and efficient
Product: good quality and look great

No Comment
55 Minute(s) ago

Size T to U Tunduru Colour Change Sapphire & White Zircon 9K Gold Ring ATGW 1.57cts

Service
Product

I had to contact Customer Care and the person I spoke to was rude and sarcastic

No Comment
1 Hour(s) ago

Gold Plated Sterling Silver Twist Hoop Earrings

Service
Product

Service rating : A pleasure to deal with.
Product: Pretty day wear earrings, very comfortable and inexpensive.

No Comment
1 Hour(s) ago

Size P to Q 1.60ct AAA Tanzanite 14k Gold Tomas Rae Ring

Service
Product

Service rating : Quick service
Product: Good quality and value

No Comment
1 Hour(s) ago

Size N to O 6.84ct Pink Crackled Quartz Sterling Silver Ring

  • Customer also reviewed:
  • 3.54ct Hot Pink Pink Crackled Quartz Sterling Silver Earrings
Service
Product

Service rating : A soap free television channel
Product: A truly amazing show stopper of a ring ..... not for the faint hearted!

No Comment
1 Hour(s) ago

1/4ct Certified Diamond 9K White Gold Earrings

Service
Product

Service rating : Usual good service from call centre staff.
Product: I have rated these lower as the butterfly backing was very small and as an older lady found that my fingers had a problem gripping them.

No Comment
1 Hour(s) ago

Lehrer TorusRing Ice Quartz & AA Tanzanite Sterling Silver Cufflinks ATGW 7.71cts

  • Customer also reviewed:
  • Quick Clasp Set of Two Bracelet Helpers
  • Milano Charm Converter in Sterling Silver
Service
Product

Service rating : Ok but poor quality control - this week alone, I have received two chipped stones on two separate rings and one missing stone in another ring.
Product: These cufflinks were excellent as opposed to good, BUT yet again poor quality control meant that a very expensive item was sent to me with a chipped stone! There is literally no way they could have been damaged in transit as the chip was on the protected underside of one of the torusrings - it had clearly happened during the cutting process. I am disappointed that Gemporia continually send out sub-standard pieces instead of exercising some quality control. Glenn, the design, play of light and colour combination were outstanding and I am keenly awaiting my replacement.

Read more
No Comment
1 Hour(s) ago

1.07ct Ouro Preto Imperial Topaz 9K Gold Earrings

Service
Product

Service rating : Beautiful jewellery, but more stacker rings please as I missed all the shows
Product: Simply beautiful

No Comment
1 Hour(s) ago

Size 8 Multi-Colour Tourmaline Sterling Silver Ring ATGW 3.25cts

  • Customer also reviewed:
  • Multi-Colour Tourmaline & Safira Tourmaline Sterling Silver Earrings ATGW 2.80cts
Service
Product

Service rating : Usual great service
Product: nice ring

No Comment
1 Hour(s) ago

Sterling Silver Hoop Earrings

Service
Product

Service rating : Once again a*
Product: Excellent item good quality

No Comment
1 Hour(s) ago

Size N to O Lehrer TorusRing Fern Green Quartz , Pink Tourmaline & Diamond 9K Gold Ring ATGW 3.73cts

Service
Product

Service rating : Wonderful service as always when speak to call center
Product: Love it. What a fantastic ring. All you could ever want in a ring just fab.

No Comment
1 Hour(s) ago

Viorelli Stardust Sterling Silver Bangle

  • Customer also reviewed:
  • Viorelli Stardust Sterling Silver Hoop Earrings
  • 2.01ct Mercury Mystic Topaz Sterling Silver Earrings
Service
Product

Customer service generally excellent but quality control is letting this service down as I've had to return a few items recently - faulty necklace and mismatched ear-rings!

No Comment
1 Hour(s) ago

Size 7 7.08ct Golden Yellow Fluorite Sterling Silver Ring

Service
Product

Service rating : they are the best
Product: beautiful yellow ,like looking at the sun

No Comment
1 Hour(s) ago

Size L to M White Quartz & White Topaz Sterling Silver Ring ATGW 2.75cts

Service
Product

Service rating : always pleasant and professional
Product: not up to gems usual standard. really looks like glass and not a gem.saying this I kept it as my granddaughter thought it was bling and I gave it to her and it would have cost me over £5 to send back. First purchase from gems that I have been totally dissatisfied with.

Read more
No Comment
1 Hour(s) ago

11.54ct Green Amethyst Sterling Silver Pendant

Service
Product

Service rating : I get a bit fed up when I can't get to the phone quick enough to get my ring size T-U. perhaps you could stock a few more of that size.
Product: The produces a very good and if there is any problem returning is quick and easy. I have a large spinel ring which is to die for and always get comments when I wear it. Thanks Gems.

Read more
No Comment
1 Hour(s) ago

18" Cable Diamond cut Sterling Silver Chain

Service
Product

Service rating : EXCELLENT
Product: I THOUGHT THE LINKS WERE PATTERNED - THE DESCRIPTION IS DIAMOND CUT? STILL WORTH WHAT I PAID.

No Comment
1 Hour(s) ago

Size J to K Ethiopian Opal & White Zircon 9K Gold Ring ATGW 1.38cts

Service
Product

Service rating : Always arrives when stated
Product: I have loved all the jewellery I have purchased over the years.

No Comment