Thank you for your feedback,

We hope you love wearing your new piece of jewellery! Keep your eyes on the Gemporia.com website over the next few weeks for some fantastic offers and designs we know you'll love - Gemporia.com has one of the largest selections of jewellery designs and gemstones the World over. Great for finding that perfect gift!

Regards,

Steve Bennett
CEO The Genuine Gemstone Company LTD

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Gems TV Reviews | Gemporia.com Reviews

Consumer ratings of Gems TV Reviews | Gemporia.com

Feedback for www.gemporia.com has been compiled from 161126 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

Ratings guide

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Good
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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
1 Hour(s) ago

18" Oracle Sterling Silver Necklace 8.05g

  • Customer also reviewed:
  • Size N to O Blueberry Quartz & White Topaz Sterling Silver Ring ATGW 3.30cts
  • Baltic Green Amber Sterling Silver Pendant (24x10mm)
  • etc.
Service
Product

Service rating : As usual.
Product: Very well received. Some circumstances demand no sparkle but elegance and this supplies it.

No Comment
1 Hour(s) ago

Size N to O 5.45cts Tanzanite Sterling Silver Ring

Service
Product

Service rating : As usual.
Product: Great use of a mineral style version of this gemstone. Lovely design, sleek and modern. Echoes of the Sarah Bennett collection.

No Comment
2 Hour(s) ago

Baltic Champagne Amber Sterling Silver Pendant

Service
Product

Service rating : Great range of products, well presented, both on air and on line, easy to browse and buy.
Product: This is a beautiful pendant, stunningly designed and made, and delightfully tactile.

No Comment
4 Hour(s) ago

1/4ct Diamond 9K White Gold Pendant

Service
Product

Service rating : Everyone is very Professional
Product: Beautiful Pendant what more is there to say

No Comment
4 Hour(s) ago

Size T to U AAA Tanzanite & Diamond 18k Gold Tomas Rae Ring MTGW 3.07cts

  • Customer also reviewed:
  • 1.23ct AA Tanzanite 9K Gold Earrings
Service
Product

Service rating : Too much yaddering by presenters x
Product: Too expensive for the quality of gems.

Read more
Hi,

Thank you for your recent feedback.

I am sorry to hear of your disappointment with your recent purchase. Please accept our apologies for this and for any inconvenience this may have caused.

As you are no doubt aware, we do offer a 30 day money back guarantee, so if you would like to send it back to us, we will be happy to issue you with a credit or refund accordingly.

In the meantime, if you have any queries then please do not hesitate to contact us on 0333 400 8000 (Option 5).

Lorraine - Help Team
www.gemporia.com
4 Hour(s) ago

Dulwich Black & Fuchsia Pink Leather Earring Box

Service
Product

Service rating : Always receive excellent service
Product: Love this product just wish I'd bought more

No Comment
5 Hour(s) ago

1.23ct AA Tanzanite 9K Gold Earrings

Service
Product

Service rating : Love gemporia
Product: Great color and will be getting a lot more Tanzanite

No Comment
5 Hour(s) ago

1/4ct Diamond 9K White Gold Pendant

Service
Product

Service rating : Good company, service good
Product: Lovely pendant, would have scored excellent but for the fact that the one delivered appears smaller than on screen

No Comment
5 Hour(s) ago

Size L to M 1.84ct Cuamba Garnet Sterling Silver Ring

  • Customer also reviewed:
  • Size N to O 1.26ct Zambian Amethyst Sterling Silver Ring
  • Size N to O Smokey Quartz & White Topaz Sterling Silver Ring ATGW 1.40cts
  • etc.
Service
Product

Every item perfect. Keep it up!

No Comment
5 Hour(s) ago

Size L to M Diamond Sterling Silver Ring

  • Customer also reviewed:
  • Size N to O 1.84ct Rhodolite Garnet Sterling Silver Ring
Service
Product

Service rating : Cannot believe the quality of the items I have purchased.
Product: Brilliant

No Comment
5 Hour(s) ago

11.07ct Rajasthan Garnet Sterling Silver Pendant

  • Customer also reviewed:
  • 18.56ct Pink Amethyst Sterling Silver Aryonna Necklace
  • 3.30ct Fern Green Topaz Sterling Silver Pendant
  • etc.
Service
Product

Service rating : OK overall, some improvement needed in damaged items being received on some orders. Quality control definitely needs stepping up for more consistent quality.
Product: Love it, goes well with my rajasthan garnet drop earrings. Also have similar pendant in Serenite so had to get another matching set. V well made.

Read more
Hi,

Thank you for your recent feedback.

I am sorry to hear of your disappointment with your recent purchase. Please accept our apologies for this and for any inconvenience this may have caused.

As you are no doubt aware, we do offer a 30 day money back guarantee, so if you would like to send it back to us, we will be happy to issue you with a credit or refund accordingly.

In the meantime, if you have any queries then please do not hesitate to contact us on 0333 400 8000 (Option 5).

Lorraine - Help Team
www.gemporia.com
5 Hour(s) ago

740cts Orange Calcite Multi Shapes Cabochons.

  • Customer also reviewed:
  • 170cts Amethyst Plain Rounds Approx 8mm
  • The 4mm Round Collection! Inc. Tigers Eye, Rose Quartz, Lapis Lazuli, Fancy Jasper, Sodalite & Aventurine.
  • etc.
Service
Product

Excellent service as always.

No Comment
5 Hour(s) ago

Size P to Q 2ct Diamond Sterling Silver Ring

Service
Product
Latest
Service
Product

Service rating : Lovely ring.
Product: Beautiful Ring, very sparkly and a lovely looking ring. I have had lots of comments of how lovely the ring us.

06-Jul-2015
Very helpful

Read more
No Comment
5 Hour(s) ago

Morganite Earrings in Sterling Silver ATGW 11.74cts

  • Customer also reviewed:
  • Size N to O Rajasthan Garnet & White Topaz Sterling Silver Ring ATGW 2.12cts
Service
Product

Service rating : Service always excellent
Product: Gorgeous earrings - lovely colour, size and design. I've bought the matching pendant and ring to make a beautiful set.

No Comment
5 Hour(s) ago

18" 9k Two Tone Gold Split Leaf Chain 0.70g

Service
Product

Service rating : All ways excellent service ,delivery is good .
Product: This two tone gold chain is beautiful ,thanks gems .

No Comment
5 Hour(s) ago

Size N to O Anahi Ametrine Sterling Silver Ring ATGW 7.74cts

  • Customer also reviewed:
  • Size N to O 11.06ct Mystic Twilight Topaz Sterling Silver Ring
  • Size N to O 12.00ct Amethyst Sterling Silver Ring
  • etc.
Service
Product

Service rating : Great customer service
Product: Fabulous! A wide band of silver, and the amethyst/citrine divide on the shoulders run exactly parallel with the divide of purple/yellow in the ametrine

No Comment
6 Hour(s) ago

Size N to O 1/10ct Diamond Sterling Silver Ring

Service
Product

Service rating : Poor rating this time as quality on screen does not match jewellery in real life on receipt sadly
Product: Bought 3 of these as stacker rings which look quite cool at different angles. Silver band is thinner than I thought it would be, diamonds seem dull and lifeless compared to other diamond rings ive bought from Gems, doesnt look like diamonds at all. And there are black dots showing inside the stones of one which looks weird. Look nothing like those on tv. They were a steal price but the lack of quality seems to reflect that I feel. So likely sending another parcel back! Come on Gemporia, cheap price doesnt mean cheap quality in your books surely?

Read more
Hi,

Thank you for your recent feedback.

I am sorry to hear of your disappointment with your recent purchase. Please accept our apologies for this and for any inconvenience this may have caused.

As you are no doubt aware, we do offer a 30 day money back guarantee, so if you would like to send them back to us, we will be happy to issue you with a credit or refund accordingly.

In the meantime, if you have any queries then please do not hesitate to contact us on 0333 400 8000 (Option 5).

Lorraine - Help Team
www.gemporia.com
6 Hour(s) ago

Size N to O 12.00ct Sar-i-Sang Lapis Lazuli Sterling Silver Ring

Service
Product
Latest
Service
Product

Service rating : Excellent service and quality at reasonable price. Thank you gems xx
Product: Wowza! I love love it

06-Jul-2015
Brilliant service

Read more
No Comment
6 Hour(s) ago

Size L to M Sterling Silver Ring

Service
Product

Service rating : order on Web so easy to use
Product: beautiful ring beautiful in the small size as a midi ring

No Comment
6 Hour(s) ago

Size N to O Freshwater Cultured Pearl Ring with Tanzanite in Sterling Silver

  • Customer also reviewed:
  • Lox Gold Plated Secure Earring Backs
Service
Product

Service rating : Very informative
Product: I wish the pearl was bigger, it's very beautiful

No Comment
6 Hour(s) ago

7.13ct Rajasthan Garnet Sterling Silver Earrings

  • Customer also reviewed:
  • Size P to Q 3.50ct Rio Grande Amethyst Sterling Silver Aryonna Ring
  • Size R to S Rhodolite Garnet & White Topaz Sterling Silver Ring ATGW 4.67cts
  • etc.
Service
Product

Service rating : Generally great jewellery. But got completely the wrong ring sent in my last order, how did that happen in picking and despatch process. Disappointing.
Product: Love these quality made indian garnet earrings. Gorgeous colour and delicate style. Will buy more jewellery to match these. Great for every day wear or special evening out. More like these please Gems.

Read more
Hello,

Unfortunately, we were unable to contact you today, however, we would like to take this opportunity to thank you for taking the time to leave your feedback.

On this occasion we did not meet your expectations and understand how disappointing this may be. Please take advantage of our 30 day money back guarantee to return the 3.30ct Citrine Sterling Silver Ring and we will process this return as quickly as possible.

Should you need any further assistance or information, please do not hesitate to contact our Help Team on 0333 400 8000 and select Option 5.

Kelly - Help Team.com
www.gemporia.com
6 Hour(s) ago

1.24ct Black Spinel Sterling Silver Earrings

Service
Product

Service rating : Excellent company
Product: Value for money. Excellent quality.

No Comment
6 Hour(s) ago

Size L to M 1/10ct Diamond Sterling Silver Ring

Service
Product
Latest
Service
Product

Service rating : Service usually alright but Gems are not good at dealing with complaints. Have to keep calling to get things resolved - Managers never there and do not honour call backs
Product: Possibly a little smaller than expected but good value

06-Jul-2015
Service variable as per items

06-Jul-2015
Don't read them regularly

Read more
No Comment
6 Hour(s) ago

DOUBLE TROUBLE; inc 1m 925 Sterling Silver Star Chain Approx 2mm

  • Customer also reviewed:
  • 15octs Black Agate Faceted Rounds Approx 8mm
  • Essentials! Inc, Storage Boxes and G S Hypo Cement Glue
Service
Product

Service rating : not exp in studio work but would an extra camera help? annoying when presenters/ designers display things and camera doesnt get to it in time or focus on the wrong thing. Generally tho very good
Product: second buy of this item and great price this time round

No Comment
6 Hour(s) ago

15.34ct Morganite Earrings in Sterling Silver

Service
Product

Service rating : I alway like to shop at Gem T V .
Product: One piece of the earrings have cracked lines like cracked marble , should not have sent it , when sorted at ware house . Unacceptable by one sight , so have to sent it back .

Read more
Hello,

Unfortunately, we were unable to contact you today, however, we would like to take this opportunity to thank you for taking the time to leave your feedback.

On this occasion we did not meet your expectations and understand how disappointing this may be. Please take advantage of our 30 day money back guarantee to return the Morganite Earrings in Sterling Silver and we will process this return as quickly as possible.

Should you need any further assistance or information, please do not hesitate to contact our Help Team on 0333 400 8000 and select Option 5.

Kelly - Help Team.com
www.gemporia.com