We hope you love wearing your new piece of jewellery! Keep your eyes on the Gemporia.com website over the next few weeks for some fantastic offers and designs we know you'll love - Gemporia.com has one of the largest selections of jewellery designs and gemstones the World over. Great for finding that perfect gift!Regards,Steve BennettCEO The Genuine Gemstone Company LTDDon't forget to share your feedback and sign up for regular news and offers from Gemporia.com
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Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
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Service rating : Arrived within a few days. As always with Gemporia, well-packed and delivered in good condition.Product: Pretty ring. Love this gemstone. The stone sits very high from your finger.
Service rating : Very good, except slow to keep you informed by e-mail.Product: Beautiful ring, really good quality. Sizing a little different to usual, just needed slightly smaller size.
Service rating : Very helpful customer serviceProduct: Continually looking for an Ammolite pendant that has the lovel of colour as in my ring, but I am continually disappointed. This one was dull. Still, I live in hope and will continue to look.
Service rating : Had to order another size as I'd put this in a basket but didn't know how to checkout. Took ages to speak to someone and he was brusque as I hadn't checked it out so lost it.Product: Highly disappointed with the ring - been wanting a csarite for ages. No colour change whatsoever in any lighting condition. Sent back for credit - not received this yet.
Service rating : as always, excellent service and deliveryProduct: Beautiful colour and delightful earrings
Service rating : Adequate never get an apology when returning goods not of merchandisable quality, expensive items get packed in tatty bags the claim that they're green is rubbish when they fail to scoop up and pack all open orders together Don't phone me expecting me to change feedbackProduct: This was a huge disappointment it was a replacement for it's predecessor where the stone fell out. However, this has been returned as the lapidary was awful a mis shaped stone with an unequal torus cut into it how it passed all the supposed quality control checks I have no idea again don't phone me24-Jul-2014Service rating : You have expanded too quickly the quality of your items is declining, tatty packing for expensive pieces is unacceptable your claim that you're green is rubbish leaving orders open instead of scooping them up and closing them you never apologize for sending poor quality broken jewellery despite all these supposed quality checksProduct: The first one the stone fell out this one the cutting was unacceptably poor24-Jul-2014Service rating : You have expanded too quickly the quality of your items is declining, tatty packing for expensive pieces is unacceptable your claim that you're green is rubbish leaving orders open instead of scooping them up and closing them you never apologize for sending poor quality broken jewellery despite all these supposed quality checksProduct: The first one the stone fell out this one the cutting was unacceptably poor24-Jul-2014Service rating : You have expanded too quickly the quality of your items is declining, tatty packing for expensive pieces is unacceptable your claim that you're green is rubbish leaving orders open instead of scooping them up and closing them you never apologize for sending poor quality broken jewellery despite all these supposed quality checksProduct: The first one the stone fell out this one the cutting was unacceptably poor
Service rating : Excellent service as usual. Extremely helpful and friendly call centre staff.Product: Beautiful colour gem and very intricate silver work. Unfortunatly it looks too chunky on my finger so unfortunately will be returning it.
Service rating : No problems at allProduct: A beautiful colour aquamarine, and they look lovely when worn.
Service rating : quick easy and efficientProduct: good quality and look great
I had to contact Customer Care and the person I spoke to was rude and sarcastic
Service rating : A pleasure to deal with.Product: Pretty day wear earrings, very comfortable and inexpensive.
Service rating : Quick serviceProduct: Good quality and value
Service rating : A soap free television channelProduct: A truly amazing show stopper of a ring ..... not for the faint hearted!
Service rating : Usual good service from call centre staff.Product: I have rated these lower as the butterfly backing was very small and as an older lady found that my fingers had a problem gripping them.
Service rating : Ok but poor quality control - this week alone, I have received two chipped stones on two separate rings and one missing stone in another ring.Product: These cufflinks were excellent as opposed to good, BUT yet again poor quality control meant that a very expensive item was sent to me with a chipped stone! There is literally no way they could have been damaged in transit as the chip was on the protected underside of one of the torusrings - it had clearly happened during the cutting process. I am disappointed that Gemporia continually send out sub-standard pieces instead of exercising some quality control. Glenn, the design, play of light and colour combination were outstanding and I am keenly awaiting my replacement.
Service rating : Beautiful jewellery, but more stacker rings please as I missed all the showsProduct: Simply beautiful
Service rating : Usual great serviceProduct: nice ring
Service rating : Once again a*Product: Excellent item good quality
Service rating : Wonderful service as always when speak to call centerProduct: Love it. What a fantastic ring. All you could ever want in a ring just fab.
Customer service generally excellent but quality control is letting this service down as I've had to return a few items recently - faulty necklace and mismatched ear-rings!
Service rating : they are the bestProduct: beautiful yellow ,like looking at the sun
Service rating : always pleasant and professionalProduct: not up to gems usual standard. really looks like glass and not a gem.saying this I kept it as my granddaughter thought it was bling and I gave it to her and it would have cost me over £5 to send back. First purchase from gems that I have been totally dissatisfied with.
Service rating : I get a bit fed up when I can't get to the phone quick enough to get my ring size T-U. perhaps you could stock a few more of that size.Product: The produces a very good and if there is any problem returning is quick and easy. I have a large spinel ring which is to die for and always get comments when I wear it. Thanks Gems.
Service rating : EXCELLENTProduct: I THOUGHT THE LINKS WERE PATTERNED - THE DESCRIPTION IS DIAMOND CUT? STILL WORTH WHAT I PAID.
Service rating : Always arrives when statedProduct: I have loved all the jewellery I have purchased over the years.