Let me take this opportunity to thank you for taking the time to give us your valuable feedback and in joining us on our quest to restore genuine gemstone jewellery as the most sought after of personal possessions. Together we inspire greater hope and purpose for the remotest of gemstone communities. Together we denounce the fakes and mass-produced synthetics that have infiltrated, confused and flooded the jewellery market for the last few generations. 

If you would like to learn more about your gemstones why not visit www.gemporia.com and click on the link to our Gemology Hub, where you will find a wealth of up-to-date information from our Gemporia team.

Warmest Wishes
Steve Bennett | Co-Founder

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Gems TV Reviews | Gemporia.com Reviews

Consumer ratings of Gems TV Reviews | Gemporia.com

Feedback for www.gemporia.com has been compiled from 275711 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
13 Minute(s) ago

18" 9K Gold Serpentina Chain

Service
Product

Service rating : Always brilliant
Product: For some strange reason thought tge chain woukd be more substantial not sending back but will have to take care as it is so delicate

No Comment
16 Minute(s) ago

Birthstone Range - Aquamarine Candle, Ocean Spray Fragrance ATGW 6cts

Service
Product

Service rating : I have always found the service and the quality of Gems to be first class. and If anything is not quite right when I receive it , everything if put right straight way.
Product: Love the candles, gorgeous perfume and love the Aquamarine gems in the wax, SO clever .

No Comment
20 Minute(s) ago

FREE DVD PAL (UK)

Service
Product

I no longer trust Gemporia.

No Comment
22 Minute(s) ago

Size P to Q Egyptian Turquoise & White Topaz Sterling Silver Ring ATGW 8.64cts

Service
Product

Service rating : you can always rely on Gems
Product: really beautiful

No Comment
24 Minute(s) ago

9" Sterling Silver Venetian Ball Slider Bracelet

Service
Product
Latest
Service
Product

Service rating : Not reliable, dishonest. Lead people on.
Product: Dreadful.

24-Feb-2017
Service rating : I like to be honest. Feedback is important.
Product: Terrible!

Read more
No Comment
26 Minute(s) ago

Size R to S Orissa Alexandrite & Diamond Sterling Silver Ring ATGW 0.55cts

  • Customer also reviewed:
  • Orissa Alexandrite & White Topaz Sterling Silver Pendant ATGW 0.84cts
Service
Product

Service rating : Always excellent service and fast delivery
Product: Wanted alexandrite for a while now. This ring did not disappoint

No Comment
27 Minute(s) ago

Size P to Q 11ct Rhodochrosite Sterling Silver Aryonna Ring

Service
Product

Service rating : Great presentation of the ring with a lot of information. Delivered quickly.
Product: Gorgeous ring!! Great patterns on the stone and the silver pattern on the border frames it perfectly. Love wearing this'

No Comment
37 Minute(s) ago

Size L to M 4.17ct Baiyang Colour Change Fluorite Sterling Silver Ring

  • Customer also reviewed:
  • Size N to O 2.41ct Baiyang Colour Change Fluorite Sterling Silver Ring
Service
Product

Service rating : Not always honest!!
Product: NO COLOUR CHANGE!

No Comment
37 Minute(s) ago

0.43ct Aquamarine Sterling Silver Necklace

Service
Product

Service rating : always v good
Product: always v good

No Comment
40 Minute(s) ago

3.83ct White Quartz 9K Gold Wobito Snowflake Pendant

  • Customer also reviewed:
  • Size N to O Lehrer KaleidosCut White Quartz & Ceylon Sapphire 9K Gold Ring ATGW 5.10cts
Service
Product

Service rating : Great communication
Product: Lovely and sparkly. It matches perfectly with the ring. Fingers crossed, there will be earrings to match in the near future.

No Comment
53 Minute(s) ago

Size N to O 1/2ct Diamond 9K Gold Ring

Service
Product

Service rating : If it wasn't for gems TVs I couldn't possibly afford diamonds. Thank you
Product: I loved the channel set and the diamonds sits snuggley on my finger you can see ALL the diamonds. Next step to purchase same ring in rubies emeralds and sapphire

No Comment
1 Hour(s) ago

Birthstone Range - Aquamarine Candle, Ocean Spray Fragrance ATGW 6cts

Service
Product

Service rating : Thank u gems tv
Product: I am very pleased with all my candles thank u gems tv

No Comment
1 Hour(s) ago

Rose Quartz & Pink Kaori Cultured Pearl Sterling Silver Set of 2 Earrings

Service
Product

Service rating : Very efficient
Product: Lovely earrings. Brilliant size for every day use.
Look far more expensive. Very good quality.

No Comment
1 Hour(s) ago

Size R to S Swiss Blue Topaz & White Zircon 9K Gold Ring ATGW 3.33cts

Service
Product

Service rating : I usually rate Gemporia's customer service as excellent, however I had a very disturbing experience last week that has really shocked me. I rang in for a price pledge only to be told that it didn't apply as the ring in question had been purchased from the website. IT WASN'T. It was purchased from the Mozambique ruby launch show on Saturday 13 August 2016. I bought that one and another so that I could see both and keep the one I preferred. I checked my inbox, found the confirmation email, and rang the call centre back. This time I was told that I bought the ring the following day! Well, you must employ psychics at Gemporia now - how could I have been sent confirmation of my order on Saturday if I didn't buy the ring until Sunday? Weird! I also managed somehow to buy it at the auction price too, even more weird! In summary, I am being accused of lying even though I have produced evidence that I purchased this ring at 2042 on Saturday 13 August, the exact time of the launch show, what an amazing coincidence. I have approached the Gems Help team and they are continuing to insist I am wrong even though I've sent them the email. Until now I have been one of the most loyal and enthusiastic customers of Gemporia, watched it every day for over three years, and I must have spent at least £10k in the last twelve months alone. I have been not only a good customer but an evangelical promoter of the business, telling practically everyone I meet about the great jewellery and outstanding service. It's so refreshing to deal with a company you can trust. But now that trust has been shattered. I am so upset, disappointed and cross. I feel genuinely sad that this has happened. I don't care about the price pledge, it was only £20 anyway. Don't bother contacting me about this unless you are prepared to admit you are wrong, I am not interested in any more conversations where I am accused of lying. I will be using up my existing credit as soon as possible and then, to my great regret, my relationship with Gemporia will be over. I hope the £20 was worth it.
Product: Pretty ring but more of a Santa Maria blue than a Swiss imo.

Read more
No Comment
1 Hour(s) ago

0.86ct Rhodolite Garnet Sterling Silver Earrings

Service
Product

Service rating : Excellent
Product: My beautiful birthstone simple earrings with such a rich red colour and amazing value as always

No Comment
1 Hour(s) ago

Genuine Gemstone Neon Apatite Ballpoint Pen

Service
Product

Service rating : Always superb
Product: Love the style, bright colour of stones, writes well

No Comment
1 Hour(s) ago

6.10ct Egyptian Turquoise Sterling Silver Pendant

  • Customer also reviewed:
  • 2.56ct Egyptian Turquoise Sterling Silver Earring
  • Size R to S Egyptian Turquoise & White Topaz Sterling Silver Ring ATGW 5.05cts
  • etc.
Service
Product

Service rating : Majority of advisers are very helpful
Product: Very dull and lacklustre. To much red vein almost no blue visible. NOT a pretty gem and NOT Gemporia's best quality jewellery. Very disappointed. Have returned.

No Comment
2 Hour(s) ago

Multi-Colour Kaori Freshwater Cultured Pearl Necklace

Service
Product

Service rating : Easy to order and fast delivery.
Product: So pretty and versatile, the necklace is much heavier than I expected.

No Comment
2 Hour(s) ago

Size N to O 3/4ct Diamond 18k White Gold Ring

Service
Product

Service rating : Bought from the lounge before it changed the ?? ?? Pricing structure ... which was much better before the change
Product: Beautiful stunning amazing breathtaking ring i LOVE this ribg worth every penny and to be honest i still check out high st to look at prices they are not even closr to what i paid .. thank you

Read more
No Comment
2 Hour(s) ago

Size P to Q Rio Grande Amethyst & Rhodolite Garnet Sterling Silver Ring ATGW 8.02cts

  • Customer also reviewed:
  • Size R to S Tucson Green Fluorite & White Topaz Sterling Silver Ring ATGW 4.55cts
Service
Product

Service rating : web user
Product: lovely

No Comment
2 Hour(s) ago

9" Sterling Silver Sliding Spiga Bracelet

  • Customer also reviewed:
  • 9" Sterling Silver Venetian Ball Slider Bracelet
Service
Product

Service rating : Great prices fanstatic value for money
Product: Stunning purchase great for stacking looks good with everything

No Comment
2 Hour(s) ago

Size P to Q Malawi Garnet & White Topaz Sterling Silver Ring ATGW 7.20cts

  • Customer also reviewed:
  • Size N to O 11.23ct Bi-Colour Smokey Quartz Sterling Silver Ring
  • Size N to O Padparadscha Colour Quartz & White Topaz Sterling Silver Ring ATGW 4.26cts
  • etc.
Service
Product

Service rating : Thank you for everything. Xx
Product: I did return it. I just don't like that shape/style of ring on me but beautiful and great quality none the less. X

No Comment
2 Hour(s) ago

Size J to K 0.50ct Amethyst Rose Gold Vermeil Ring

Service
Product

Service rating : Can't fault the service
Product: Although I love this ring and have had a lot of compliments about it and it was excellent value after wearing for a week the rose gold vermeil colour has faded and is now yellow gold colour as I bought it because I love rose gold I am a little disappointed

Read more
No Comment
2 Hour(s) ago

2.21ct Madagascan Ruby Sterling Silver Earrings (F)

Service
Product

Service rating : as always
Product: very pretty design

No Comment
2 Hour(s) ago

Birthstone Range - Aquamarine Candle, Ocean Spray Fragrance ATGW 6cts

  • Customer also reviewed:
  • Christmas Limited Edition – Rainbow Moonstone Candle, Snowdrift Fragrance ATGW 6cts
Service
Product

Service rating : Fantastic
Product: Wonderful wish I had bought two

No Comment