Thank you for your feedback,

We hope you love wearing your new piece of jewellery! Keep your eyes on the Gemporia.com website over the next few weeks for some fantastic offers and designs we know you'll love - Gemporia.com has one of the largest selections of jewellery designs and gemstones the World over. Great for finding that perfect gift!

Regards,

Steve Bennett
CEO The Genuine Gemstone Company LTD

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Gems TV Reviews | Gemporia.com Reviews

Consumer ratings of Gems TV Reviews | Gemporia.com

Feedback for www.gemporia.com has been compiled from 119177 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
51 Minute(s) ago

6.53ct Black Spinel Sterling Silver Necklace

Service
Product

Service rating : Such a high standard of service from all departments. Never had a bad experience in my 8 years of buying.
Product: Beautifully designed necklace. Sparkly, classy and exquisite.

No Comment
1 Hour(s) ago

Fancy Twist Double Stranded 925 Bangle with Lobster Clasp

Service
Product

Service rating : The website is easy to use
Product: Lovely piece of jewellery, but it is too small, more a child's size

No Comment
1 Hour(s) ago

Diamond Sterling Silver Necklace 0.25cts

Service
Product

Service rating : Great service as usual
Product: I purchased this pendant necklace for my mother for Christmas and I was very pleased with it. I wished I'd bought one for myself as well.

No Comment
2 Hour(s) ago

0.02ct Thai Ruby Sterling Kama Charm (F)

Service
Product

Service rating : Postal service good
Product: I was very pleased with charm but still did not get it in kama pouch even though I had spoken to customer service about not having any of my charms or necklace and bracelet in pouches

No Comment
2 Hour(s) ago

Size P to Q 1.10ct Australian Opal 9K Gold Ring

Service
Product

Service rating : Fantastic
Product: Lovely ring and get to match

Read more
We have not been able to speak with you today due to the late hour but thank you for taking the time to leave your feedback in respect of the opal ring.

You have kindly stated that the service is fantastic but have given a 'bad' rating. If there is something you would like to discuss with us or if you have had issues with the service, please do let us know so that it can be addressed.

In the meantime, if we can be of any further assistance, please do not hesitate to contact the Help Team on 0333 400 8000, option 5.

Kind regards.

Fiona - Help Team
www.gemporia.com
2 Hour(s) ago

Size 9 Zambian Emerald, White Topaz & Diamonds Sterling Silver Ring ATGW 2.26cts

  • Customer also reviewed:
  • Size 7 Emerald 925 Ring ATGW 2.38cts
  • Swiss Blue Topaz Sterling Silver Kama Charm tgw 0.05cts
  • etc.
Service
Product

Service rating : Great service. Although the last lot of returns I sent back, the clasp was missing on a necklace? useless and totally unwearable. No postage was refunded.
Product: Love the unusual design and setting of this ring. The gems are beautiful, with that bright Green and the inner glow, a favourite already

Read more
No Comment
2 Hour(s) ago

141cts Black Agate Sterling Silver Bracelet

Service
Product

Service rating : good service
Product: lovely item many thanks

No Comment
3 Hour(s) ago

Size L to M Zambezia Morganite & Pink Tourmaline Sterling Silver Ring ATGW 0.92cts

  • Customer also reviewed:
  • 16.78ct Siberian Dendrite Quartz Sterling Silver Earrings
  • 7" Celtic Sterling Silver Bracelet 4.41g
Service
Product

Service rating : As always, polite, helpful and knowledge telephone staff
Product: Absolutely love it.

No Comment
4 Hour(s) ago

1/10ct Diamond 925 Necklace

  • Customer also reviewed:
  • Luxury Pendant / Earring Box
Service
Product

Service rating : Brilliant service as usual and gems beautifull thank you
Product: Exceeds exspectations

No Comment
4 Hour(s) ago

Size N to O Changbai Peridot & White Topaz Sterling Silver Ring ATGW 2.83cts

Service
Product

Service rating : always excellent service
Product: bought this ring for my mother for christmas, her birth stone is peridot, lovely ring

No Comment
5 Hour(s) ago

3.50ct Black Diamond Sterling Silver Earrings

Service
Product

Service rating : Customer service from this company is excellent, they were very helpful and on the one occasion I needed to return a product for replacement, my product was replaced, out of pocket expenses refunded within days - could not fault this company so far.
Product: I have yet to have them valued but the earrings are truly beautiful and I am extremely pleased with them. I have been thrilled with all the items of jewellery I have purchased from this company, especially my diamond earrings and the black spinel ring - thank you gems tv

Read more
No Comment
5 Hour(s) ago

9.20ct Black Spinel Sterling Silver Earrings

Service
Product

Service rating : As always excellent service, & packaged well .
Product: Lovely earings very different cut & really nice to wear, good quality as usual.

No Comment
6 Hour(s) ago

Sterling Silver Diamond Cut Earrings

Service
Product

Service rating : Excellent Company to deal with. Great on processing orders. Items well presented on TV.
Product: Item not as expected. They looked better when being presented on TV. Sorry but I will be returning them.

No Comment
6 Hour(s) ago

Size T to U Ratanakiri Red Zircon & White Topaz Sterling Silver Ring ATGW 0.81cts

Service
Product

Service rating : Wish they did more matching sets
Product: Beautiful sparkler

No Comment
6 Hour(s) ago

Size P to Q Rose Quartz & Zambian Amethyst Gold Plated Sterling Silver Ring ATGW 10.37cts

  • Customer also reviewed:
  • Size P to Q Rajasthan Garnet & White Topaz Sterling Silver Ring ATGW 1.44cts
  • Size P to Q Multi-Colour Gemstone Sterling Silver Ring ATGW 1.84cts
  • etc.
Service
Product

Service rating : as always :)
Product: a really unusual design, this ring is absolutely stunning, i love it and the compliments it brings :)

No Comment
7 Hour(s) ago

Size N to O 2.83ct Bi-Colour Tanzanite 14k Gold Tomas Rae Ring

  • Customer also reviewed:
  • Luxury Ring Box
Service
Product

Service rating : Excellent as always
Product: A beautiful Tanzanite with gorgeous flashes of blues, greens and pink. I love love Tanzanite. Thank you Gems

No Comment
7 Hour(s) ago

White and Black Diamond Sterling Silver Earrings

Service
Product

Service rating : very good
Product: not received these as yet so the rating isn't a true one,

Read more
We have tried to call you this evening but were unable to get a reply, we are sorry to hear that you have not yet received these earrings and we wanted to speak to you about it as Royal Mail are reporting them as having been delivered on 13th December.

Would you please be kind enough to contact us about this so that we can discuss how this matter can be rectified. In the meantime, it may be worth checking with your neighbours or around your property to see if the postman has perhaps left them elsewhere rather than posting them through your letterbox.

Please contact the Help Team on 0333 400 8000, option 5 at your earliest convenience and we'll get this matter resolved as soon as possible.

Kind regards.

Fiona - Help Team
www.gemporia.com
7 Hour(s) ago

Madagascan Ruby & White Topaz Sterling Silver Pendant ATGW 3.98cts (F)

Service
Product

Service rating : hooray something to have a micro minor whinge about. see product note
Product: could nave been a good rating !! could not fit a snake chain through bale. gently expanded appeture so chain would fit. she who is to be obeyed did not take it off for 4 days. hence redemption

No Comment
8 Hour(s) ago

Mosaic Opal & White Topaz Sterling Silver Pendant

  • Customer also reviewed:
  • Size L to M Amarelo Beryl, Zambian Amethyst & Cuamba Garnet Sterling Silver Ring ATGW 1.69cts
  • Size L to M 0.97ct Fancy Sapphire Sterling Silver Ring
  • etc.
Service
Product

Service rating : Superb service as usual. Best place in the uk to buy jewellery.
Product: Partner loves it.

No Comment
8 Hour(s) ago

Size L to M 2.35ct Rajasthan Garnet Sterling Silver Ring

Service
Product

Great service. Fast and efficient.

No Comment
8 Hour(s) ago

Diamond Sterling Silver Alphabet Milano Charms

Service
Product

Service rating : Superb service as usual.
Product: Part of Christmas gift for partner. She will love it, it is beautiful and stylish.

No Comment
8 Hour(s) ago

Amethyst Ardier Ceramic & Stainless Steel Watch ATGW 0.02ct

Service
Product

Service rating : Efficiency and accuracy are efficient, help desk staff are polite and most of the presenters are watchable! Prices continue to be very reasonable.
Product: It is a super looking watch, just like it appeared on tv and what I was looking for. Unfortunately, I take larger ring and bracelet sizes, and although the presenter said the strap was 8ins to 9ins, it transpired that done up, the strap is nearer 7ins. As it is not a strap that you can fully release (you have to slip it over your hand if you can). The circumference is only nearer 9ins if you measure the whole strap, including the clasp, when open. But then it folds back on itself to snap shut thus causing you to lose quite a bit of length. I was really disappointed and had to send it back, after checking that extra links were not available.

Read more
No Comment
9 Hour(s) ago

Size L to M 2.10ct Zambian Amethyst Sterling Silver Ring

  • Customer also reviewed:
  • Luxury Pendant / Earring Box
  • Luxury Ring Box
  • etc.
Service
Product

Fantastic Service as always. Thank you.

No Comment
9 Hour(s) ago

6.03ct Asscher Cut White Topaz Sterling Silver Earrings

Service
Product

Service rating : Staff very friendly and polite
Product: Christmas present for my daughter and I am sure she will love them

No Comment
9 Hour(s) ago

Size L to M 2.25ct Morganite Rose Gold Plated Sterling Silver Ring

  • Customer also reviewed:
  • Rio Grande Lavender Quartz & White Topaz Sterling Silver Pendant ATGW 8.19cts
Service
Product

Service rating : Always a pleasure to buy from Gemporia.
Product: I was so delighted with this ring when I opened the pouch. The gemstones are beautiful and it looks so much more expensive than it was - cannot wait to go somewhere special to show it off.

No Comment